Mungenast Lexus of St. Louis
Manchester, MO
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Purchased my second vehicle with Kyle!! He listen to what I wanted and the process to purchase my vehicle was exceptional from start to finish. This dealership and the fabulous individuals that work for Mung I wanted and the process to purchase my vehicle was exceptional from start to finish. This dealership and the fabulous individuals that work for Mungenast are very kind and considerate in everyway. Thanks for the amazing experience purchasing my second vehicle Kyle :) More
Pure unadulterated Excellence in professionalism, attitude, friendliness and service., will highly recommend to everyone we know and love. attitude, friendliness and service., will highly recommend to everyone we know and love. More
Our experience with the Mungenast team was the smoothest vehicle purchase we have ever made. Everyone was a pleasure to work with and the service they provide was over the top. Kyle Blake had went above and vehicle purchase we have ever made. Everyone was a pleasure to work with and the service they provide was over the top. Kyle Blake had went above and beyond expectation as my time line from looking at vehicle to delivery of our new Lexus was very tight. The whole team worked quickly to help this Christmas present be delivered on time. Thanks again to the Mungenast team! More
Nate was able to find us our new RX450 during a time of limited supply. He was great to work with, provided routine updates, and made the process as smooth as possible. limited supply. He was great to work with, provided routine updates, and made the process as smooth as possible. More
I had work completed, and the associate that cleans the car did not vacuum the back seat. After calling multiple times to request a call back, and not receiving one I requested to report this oversight to car did not vacuum the back seat. After calling multiple times to request a call back, and not receiving one I requested to report this oversight to the manager. I did not receive a call back from the manager on duty. Frustrated I drove from South County back to Mungenast to speak to someone face-to-face. The manager on duty escorted me back to my vehicle at which time I pointed out the oversight. He looked, shook my hand, and told me he would have the associate reach back out to me to reschedule. Never even received a call back. I’m not satisfied with the customer service. Both my wife, and I have owned the Lexus brand for years. I’m not sure why me, nor my wife were given the respect we deserve. I am a middle age black professional, and I carry myself as such, so I don’t believe he stereotyped me as anything other than that. I would like them to know a customer always has choices were, and with whom to spend their money. More
Mike Medlin is very professional and knowledgeable. He was also extremely patient and answered all my questions. He made the whole experience go smoothly. Mungenast Lexus of St. Louis has a fantastic tea was also extremely patient and answered all my questions. He made the whole experience go smoothly. Mungenast Lexus of St. Louis has a fantastic team. More
The salesman Nate was a pleasure to deal with. He was very knowledgeable and easy to work with. The financing person and the person that showed us how to use all the technology in the car were very profe very knowledgeable and easy to work with. The financing person and the person that showed us how to use all the technology in the car were very professional and helpful too. It was my best car purchasing experience ever! More
Steve made our pick up seamless and quick! Happy with our new GX460- great car! our new GX460- great car! More
My husband and I had an appointment on Dec 4th to take delivery of our new Lexus RX350. I have to say it was the most seamless, convenient experience in purchasing a car we've ever had! The Steve & the delivery of our new Lexus RX350. I have to say it was the most seamless, convenient experience in purchasing a car we've ever had! The Steve & the team we ready for us, were professional and very courteous. The full experience while at Mungenast was exceptional. We were greeted at the door and were escorted to to Steve who met us in the showroom lobby. As we moved from Steve to Bric, Bric came to get us, introduced himself and escorted us to his office. The electronic system for the purchase was user friendly and very convenient. Bric then escorted us to meet Spencer who did the technical review of our new car and sent us on our way. Seriously, the best car purchase experience we've ever had thanks to the exceptional customer service afford to us! More
I just leased a Lexus from Kyle Blake and couldn't have been happier with the experience. From start to finish everyone we were in contact with showed professionalism and courtesy. I've recommended the been happier with the experience. From start to finish everyone we were in contact with showed professionalism and courtesy. I've recommended the Dealership on Social Media and look forward to future purchases. More