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Mungenast Lexus of St. Louis

Manchester, MO

4.9
882 Reviews
Mungenast Lexus of St. Louis is a locally owned and family-run dealership that provides St. Louis with new Lexus and L/Certified Pre-Owned Lexus vehicles. Our service center offers exceptional auto repairs and services on all makes and models while our clients take advantage of our luxurious customer lounges. Our goal is to treat you like you would want to be treated. We also want to create the finest automobile ownership experience you can imagine. We believe that's why we've won the Elite of Lexus award 25 times. If you allow us to be your St. Louis Lexus dealership and service center, you will experience the finest automobile in the world as well as the finest service. "Lexus makes the car. Mungenast makes the difference."
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13700 Manchester Road

Manchester, MO

63011

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Showing 882 reviews

January 05, 2022

Purchased my second vehicle with Kyle!! He listen to what I wanted and the process to purchase my vehicle was exceptional from start to finish. This dealership and the fabulous individuals that work for Mung More

by vaneeshia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Mungenast Lexus of St. Louis responded

Thank you for the great review! We are thrilled to hear that you had such an outstanding purchase experience working with Kyle and the Mungenast Lexus Of xx. Louis team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

January 03, 2022

Pure unadulterated Excellence in professionalism, attitude, friendliness and service., will highly recommend to everyone we know and love. More

by Judy (Zingsheim) Bellchamber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The young man that helped school us on the automotive technology and let us ask numerous questions on the cars incredible technology., Steve Zitko, TJ Grimes
Jan 03, 2022 -

Mungenast Lexus of St. Louis responded

Judy - Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful purchase experience working with the Mungenast Lexus Of St. Louis team. Drive safely, and we hope to see you back again down the road!

January 02, 2022

Our experience with the Mungenast team was the smoothest vehicle purchase we have ever made. Everyone was a pleasure to work with and the service they provide was over the top. Kyle Blake had went above and More

by dcaryx207
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Mungenast Lexus of St. Louis responded

We are delighted to see that Kyle and the team went above and beyond to make your experience a great one! Thank you so much for supporting Mungenast Lexus Of xx. Louis and congratulations on your new car!

December 28, 2021

Nate was able to find us our new RX450 during a time of limited supply. He was great to work with, provided routine updates, and made the process as smooth as possible. More

by Don
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Mungenast Lexus of St. Louis responded

Thank you for the great review, Don! We appreciate your support and are happy to hear that Nate went above and beyond to assist with your purchase. Drive safely in your new Lexus RX 450, and we hope to see you back again at Mungenast Lexus Of xx. Louis!

December 28, 2021

I had work completed, and the associate that cleans the car did not vacuum the back seat. After calling multiple times to request a call back, and not receiving one I requested to report this oversight to More

by mrdacole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can supply at later date
Jan 12, 2022 -

Mungenast Lexus of St. Louis responded

This is never the experience we want for our guests, and I'm sorry that we overlooked your backseat while vacuuming your vehicle. We understand the value of detailed, attentive, and personalized care, and I regret that we let you down on this occasion. I will use this feedback as a training opportunity for the staff so we can make sure we are going above and beyond to send our guests home satisfied. I also want to apologize for the trouble you had reaching our team and would be more than grateful to step in and discuss this on the phone. Please give me a call when you have a moment. Thank you, Brandon Huber - Service Manager - 314.288.2924

December 26, 2021

Mike Medlin is very professional and knowledgeable. He was also extremely patient and answered all my questions. He made the whole experience go smoothly. Mungenast Lexus of St. Louis has a fantastic tea More

by Debra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Medlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Mungenast Lexus of St. Louis responded

Hi Debra - This review makes our day! Thank you for choosing Mungenast Lexus Of St. Louis and for highlighting the help you received from Mike. Enjoy the ride!

December 22, 2021

The salesman Nate was a pleasure to deal with. He was very knowledgeable and easy to work with. The financing person and the person that showed us how to use all the technology in the car were very profe More

by spaunhorstd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Mungenast Lexus of St. Louis responded

Thank you for taking the time to review Mungenast Lexus Of xx. Louis. We're glad to hear that Nate was such a pleasure to work with throughout the purchase of your vehicle and we wish you safe travels!

December 11, 2021

Steve made our pick up seamless and quick! Happy with our new GX460- great car! More

by Ttttrolfes
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
The Tech guy was amazing- complete education of all features and assisted with all of my settings, so left with everything set up and ready to go!, Steve Zitko, Ellie Walsch
Dec 13, 2021 -

Mungenast Lexus of St. Louis responded

We love hearing that you are enjoying your new Lexus GX 460! Thank you for also giving Steve a great shoutout. Please let us know if there is anything else the Mungenast Lexus Of St. Louis team can help you with. Take care!

December 10, 2021

My husband and I had an appointment on Dec 4th to take delivery of our new Lexus RX350. I have to say it was the most seamless, convenient experience in purchasing a car we've ever had! The Steve & the More

by lisa.bezzole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer O’Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Zitko
Dec 11, 2021 -

Mungenast Lexus of St. Louis responded

We're thrilled to hear how seamless your purchase experience was from start to finish, Lisa! It brings us so much joy to hear that each team member that assisted made your visit that much more positive. We're so happy that you brought your business to Mungenast Lexus Of xx. Louis, and we wish you many safe and enjoyable miles in your brand new Lexus RX 350!

December 08, 2021

I just leased a Lexus from Kyle Blake and couldn't have been happier with the experience. From start to finish everyone we were in contact with showed professionalism and courtesy. I've recommended the More

by nmarks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Mungenast Lexus of St. Louis responded

We're pleased to hear your leasing experience went off without a hitch! We will certainly let Kyle know you appreciated all of his help. Enjoy the new ride and thanks for choosing Mungenast Lexus Of xx. Louis!

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