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Mungenast Lexus of St. Louis

Manchester, MO

4.9
882 Reviews
Mungenast Lexus of St. Louis is a locally owned and family-run dealership that provides St. Louis with new Lexus and L/Certified Pre-Owned Lexus vehicles. Our service center offers exceptional auto repairs and services on all makes and models while our clients take advantage of our luxurious customer lounges. Our goal is to treat you like you would want to be treated. We also want to create the finest automobile ownership experience you can imagine. We believe that's why we've won the Elite of Lexus award 25 times. If you allow us to be your St. Louis Lexus dealership and service center, you will experience the finest automobile in the world as well as the finest service. "Lexus makes the car. Mungenast makes the difference."
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13700 Manchester Road

Manchester, MO

63011

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Showing 882 reviews

February 04, 2022

Mungenast rates at the top of dealerships that I’ve dealt with. Courteous, Professional and Responsive. More

by Pallets007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Medlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Mungenast Lexus of St. Louis responded

Thank you for the review! We are glad that the team was professional, responsive, and great to work with. We appreciate it here at Mungenast Lexus Of St. Louis!

February 03, 2022

He’s really helpful and available at all times! Highly recommend! Had a great experience More

by Htnz4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel Alcasabas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Mungenast Lexus of St. Louis responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with the Mungenast Lexus Of St. Louis team. Drive safely, and we hope to see you back again down the road!

January 31, 2022

Very welcoming dealership, staff were helpful in determining vehicle that was being purchased. Would recommend to all More

by JS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Mungenast Lexus of St. Louis responded

Thank you for your kind recommendation! We are delighted to hear that your purchasing process went smoothly and truly appreciate you trusting Mungenast Lexus Of xx. Louis with your business. Safe driving!

January 31, 2022

The absolute best service I have received when purchasing a vehicle. Everyone I came in contact with was amazing from Mike Medlin, Bric, Sherry Overhoff. The initial contact with Internet Sales was amazing t More

by Ericka Smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Medlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherry Overhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellie Walsch
Jan 31, 2022 -

Ericka Smith responded

Ellie was awesome too! Thank you so much for making the process simple for me.

Feb 01, 2022 -

Mungenast Lexus of St. Louis responded

Ericka, it is terrific to see your kind words about our team! Thank you for trusting Mungenast Lexus Of St. Louis with your purchase, and for sharing your five-star feedback. Enjoy the ride in your new car!

January 27, 2022

Mike did a great job selling me my RX350. He was not a pushy salesman. I had an excellent experience. More

by sheriwilson314
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Medlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Mungenast Lexus of St. Louis responded

Congratulations on your new Lexus RX 350! We are happy to hear that Mike made your experience so positive and pressure-free. Thank you for choosing Mungenast Lexus Of St. Louis!

January 15, 2022

The dealership reached out after my previous negative review and worked with me to provide a fair solution. Although there were issues with the initial service, the reply was very fair and my concerns More

by Cabbaben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Fogerty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Mungenast Lexus of St. Louis responded

We would never condone the behavior you've described here. I'm so sorry that you're upset and I would appreciate the chance to address these concerns. I understand that you've written this review to remain anonymous, but please consider calling me so we can discuss this further. Thank you, Brandon Huber - Service Manager - 314.288.2924

January 10, 2022

They were very willing to do what was possible to find us the car we wanted. All the staff was friendly and helpful and knowledgeable. More

by lonmac82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emmanuel Alcasabas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Mungenast Lexus of St. Louis responded

Thank you for the great review! We appreciate your support and are happy to hear that you found the right vehicle working with the Mungenast Lexus Of St. Louis team. Drive safely, and we hope to see you back again down the road!

January 10, 2022

Nate was extremely helpful in buying our new car, went over and above for us! More

by Cjenkinsmidwest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Cjenkinsmidwest responded

We’ve bought cars from DML for many years and Nate has always sold to us!

Jan 11, 2022 -

Mungenast Lexus of St. Louis responded

We're happy to hear Nate provided such a seamless buying experience for you. We wish you many safe and happy miles in the new ride. Thanks! - Mungenast Lexus Of xx. Louis

January 08, 2022

I had an excellent experience working with Steve Zitco and the staff at Lexus of St. Louis purchasing a GX 460. From Tony - the Sales Manager to the entire staff that made the experience seamless and enjo More

by mcatee.srm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Zitko
Jan 10, 2022 -

Mungenast Lexus of St. Louis responded

Congratulations on your new Lexus GX 460! We are happy to hear that Steve, Tony, and the team gave you such a positive experience. Thank you from all of us at Mungenast Lexus Of xx. Louis!

January 06, 2022

Very knowledgeable on the car that they are selling and the advantage of getting that model or type of vehicle. More

by Penilla9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Brockmeier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Laaksonen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer O’Brien
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert,Miller, Steve Zitko
Jan 06, 2022 -

Mungenast Lexus of St. Louis responded

It's fantastic to hear how much you appreciate our team's expertise and automotive advice. We're always happy to guide you through our inventory at Mungenast Lexus Of xx. Louis. Many thanks for trusting us to assist with your search, and we wish you safe travels on the road ahead!

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