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Mungenast Lexus of St. Louis

Manchester, MO

4.9
882 Reviews
Mungenast Lexus of St. Louis is a locally owned and family-run dealership that provides St. Louis with new Lexus and L/Certified Pre-Owned Lexus vehicles. Our service center offers exceptional auto repairs and services on all makes and models while our clients take advantage of our luxurious customer lounges. Our goal is to treat you like you would want to be treated. We also want to create the finest automobile ownership experience you can imagine. We believe that's why we've won the Elite of Lexus award 25 times. If you allow us to be your St. Louis Lexus dealership and service center, you will experience the finest automobile in the world as well as the finest service. "Lexus makes the car. Mungenast makes the difference."
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13700 Manchester Road

Manchester, MO

63011

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Showing 882 reviews

March 07, 2022

We have bought many vehicles over the years, and this was the best and easiest experience that we've ever had. We met our sales rep Nate Hopson a couple of years ago and he remembered us when I called to se More

by lpsd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Mungenast Lexus of St. Louis responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with Nate and the Mungenast Lexus Of xx. Louis team. We appreciate your support and will be sure to pass on the kind words. Safe travels!

March 07, 2022

This weekend we purchased our 5'th Lexus vehicle from Mungenast Lexus of St. Louis and have been very happy with each purchase. Our salesperson each time has been Nate Hopson who has done an excellent jo More

by gkkoeneker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherry Overhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Miller-Finance Depart-Very good job reviewing documents
Mar 07, 2022 -

gkkoeneker responded

This weekend we purchased our 5th Lexus vehicle from Mungenast Lexus of xx Louis and have been very happy with each purchase. Our salesperson each time has been Nate Hopson who has done an excellent job.Would highly recommend both Nate and the Mungenast Lexus dealership

Mar 07, 2022 -

gkkoeneker responded

This weekend we purchased our 5th Lexus vehicle from Mungenast Lexus of xx Louis and have been very happy with each purchase. Our salesperson each time has been Nate Hopson who has done an excellent job. Would highly recommend both Nate and the Mungenast Lexus dealership

Mar 08, 2022 -

Mungenast Lexus of St. Louis responded

Thank you for your repeat business! We are so glad to hear that you found the right vehicle working with Nate and the Mungenast Lexus Of xx. Louis team. We will be sure to pass on the kind words to them. Congratulations on your purchase, and we hope to see you back again down the road!

March 04, 2022

I had a great experience with this dealership, from my salesman, Mark Herwitz to the lady who educated me on all the technology and everyone in between. At delivery I wanted some extras added on and it wa More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Herwitz
Mar 04, 2022 -

Mungenast Lexus of St. Louis responded

It warms our hearts to hear such kind words about our team, Lee! We're honored that you chose to work with Mark and the Mungenast Lexus Of xx. Louis team while you were in the market for a new ride. Safe travels and have a great day!

March 04, 2022

Wonderful experience Fantastic salesman Mr Nate Thompson Received my new car in three weeks Would highly rate Mr Thompson to my friends and family More

by rgoellner48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Hopson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Mungenast Lexus of St. Louis responded

Congratulations on your new car! We are thrilled that Nate and the team took such great care of you and earned your five-star feedback. Thank you from all of us at Mungenast Lexus Of xx. Louis!

March 01, 2022

Wish I could leave a zero. Worst experience ever at Lexus. Me and my mother just spent 100k on two CPO RX-350. Brought it in for service and clips broke on my bumper and windsh More

by Crankitup73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Clark
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Mungenast Lexus of St. Louis responded

I'm very sorry that you're upset. We expect better service for our guests than what you've described and I sincerely apologize for the issues with your vehicle as well. I want to step in here to ensure your issues are addressed, but I won't be able to find your contact information from this review. Please email me directly at your earliest convenience. Thank you, Brandon Huber - Service Manager - brandonhuber@mungenast.com

February 28, 2022

Emanuel spent an immense amount of effort helping me buy out our lease. Even though he didn’t make a commission for the buy out, he went above and beyond helping to make the transaction. He definitely earne More

by Kdavida
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel Alcasabas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Mungenast Lexus of St. Louis responded

It's wonderful to hear that Emmanuel went beyond the call of duty to help make your lease buyout a success! Thank you for the terrific review and for taking a moment to share - we'll be sure to pass the compliments along. Safe travels! - the Mungenast Lexus Of St. Louis team

February 28, 2022

I recently purchased a 2019 Lexus ES350 from this dealership. Everyone I dealt with was professional and courteous. Special shout outs to Mike Medlin, my sales associate and Rob Miller in Finance for More

by gery.gorla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Medlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Miller
Feb 28, 2022 -

Mungenast Lexus of St. Louis responded

Thank you for taking the time to review us! We strive to make the purchasing process go smoothly, and it is wonderful to hear that this was reflected in your time working with Mike and Rob. We will be sure to pass on the kind feedback to them. Drive safely in your new 2019 Lexus ES 350, and we hope to see you back at Mungenast Lexus Of St. Louis!

February 15, 2022

We have bought cars and SUVs from this dealership for years and are very happy with salespeople, especially Jeff Johnson, and service department. More

by jlcarmody
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherry Overhoff
Feb 16, 2022 -

Mungenast Lexus of St. Louis responded

Thank you for taking the time to review us! We appreciate your confidence in the Mungenast Lexus Of xx. Louis team and will be sure to pass on the kind words to Jeff. Drive safely, and we hope to see you back again down the road!

February 10, 2022

We have recently purchased our 8th car from Nate Hopson going back to 1998. Nate has been the our go to man all these years because he is thorough and very pleasant to work with. He covers all the bases More

by k8ewags
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Brockmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Mungenast Lexus of St. Louis responded

Thank you for your continued support of Nate and Mungenast Lexus Of xx. Louis! We are thrilled that he always delivers such an excellent purchase experience and we look forward to welcoming you back in the future. Safe travels until your next visit!

February 04, 2022

Steve was very professional and especially attentive to our needs. He walked us through the buying process of our leased vehicle. I would recommend Steve as an excellent sales and leasing consultant. More

by wayloh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zitko
Feb 07, 2022 -

Mungenast Lexus of St. Louis responded

Thank you for the great review! We are so glad to hear that Steve delivered such a successful and accommodating purchase experience. Drive safely in your new vehicle, and congratulations! We hope to see you back again at Mungenast Lexus Of St. Louis!

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