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Mungenast Lexus of St. Louis

Manchester, MO

4.9
881 Reviews
Mungenast Lexus of St. Louis is a locally owned and family-run dealership that provides St. Louis with new Lexus and L/Certified Pre-Owned Lexus vehicles. Our service center offers exceptional auto repairs and services on all makes and models while our clients take advantage of our luxurious customer lounges. Our goal is to treat you like you would want to be treated. We also want to create the finest automobile ownership experience you can imagine. We believe that's why we've won the Elite of Lexus award 25 times. If you allow us to be your St. Louis Lexus dealership and service center, you will experience the finest automobile in the world as well as the finest service. "Lexus makes the car. Mungenast makes the difference."
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13700 Manchester Road

Manchester, MO

63011

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Showing 881 reviews

August 29, 2022

If I could leave a 0 I would. Went thru all the work to create an offer via their website. Used KBB from their site - bait and switch to get me in and then offered $6,000 less th More

by Greg from St Louis
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Multiple sales people
Aug 30, 2022 -

Mungenast Lexus of St. Louis responded

It is never our intention to mislead our guests and I am sorry if we were unable to come to a deal here. Sometimes when a car is altered from factory, it does lower the value. The interior of the car is covered in plastic coatings and if you want to have that removed and placed back to factory, we can definitely get you a better value for the vehicle. Please reach out if there is anything else I can do for you at this time, please reach out. Best, Tony Galibert - General Sales Manager - 314-822-7681

August 25, 2022

We just purchased a previously driven car them. Was well pleased with all the service I got. Especially enjoyed the no pressure sales by the salesman Kyle. He was great. He knows his business, answ More

by BOBANDJANIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Mungenast Lexus of St. Louis responded

Thank you for the great review! Hearing that you had a successful purchase experience working with Kyle and the Mungenast Lexus of xx. Louis team made our day. We will be sure to pass on the kind feedback to them. Drive safely in your new vehicle, and we hope to see you back again down the road!

August 23, 2022

Lexus always looks at everything, not just your appointment issue, clearly explain everything, customer waiting area very comfortable with nice amenities, all issues excellent More

by Pesilvey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember name, but excellent all
Aug 23, 2022 -

Mungenast Lexus of St. Louis responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Mungenast Lexus of St. Louis team. Drive safely, and we hope to see you back!

August 21, 2022

Mungenast Lexus is a truly different dealership. They care about the customer first and price second. They are all about customer service and satisfaction. More

by fyrgd91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Fogerty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Miller, Mark Herwitz
Aug 22, 2022 -

Mungenast Lexus of St. Louis responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Mungenast Lexus of xx. Louis team. Drive safely, and we hope to see you back!

August 18, 2022

Great dealership all around. Salesman Jeff Johnson guided me to making the right decision, and I'm very happy with my new ES 350. Financing was super easy, and I got a great rate More

by janiceb1225
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Brockmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherry Overhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Mungenast Lexus of St. Louis responded

Janice, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Jeff, Susan, and the Mungenast Lexus of xx. Louis team. Drive safely in your new Lexus ES 350, and we hope to see you back again down the road!

August 17, 2022

Have worked with Nate for over 25 years. . THE BEST! Sherry was very helpful in showing me all the new features.. Great experience.. More

by Steve
Recommend Dealer
Yes
Employees Worked With
Nate Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherry Overhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Mungenast Lexus of St. Louis responded

Thank you for your loyal business, Steve! We are over the moon to hear that Nate, Sherry, and the rest of our team always deliver top-quality service. Have a great day from all of us at Mungenast Lexus of xx. Louis!

August 13, 2022

Very professional dealer and Mike went the extra mile to get us into a vehicle we needed. More

by amiqueazh
Recommend Dealer
Yes
Employees Worked With
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Medlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Mungenast Lexus of St. Louis responded

We're so glad Mike delivered outstanding service that got you the right vehicle! From everyone at Mungenast Lexus of St. Louis, enjoy your new ride!

August 10, 2022

Bought my third car from Salesman Nate Hopson. Always a pleasant experience Nate is always professional,informative, And value you foremost as a customer! He is a great asset to the MUNGENAST More

by John Sykes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Mungenast Lexus of St. Louis responded

We love seeing reviews like this, John! It's fantastic to know Nate has delivered outstanding service that's made you feel valued as a Mungenast Lexus of xx. Louis customer. Enjoy your new ride!

July 27, 2022

Every aspect of working with Mungenast shows the true professionalism they possess. I ordered a new car and knew it would take a few months to arrival, even then they did their best to expedite the proce More

by Motocrosskid21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer O’Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Miller
Jul 27, 2022 -

Mungenast Lexus of St. Louis responded

Thank you for the great review! We are thrilled to hear that you had such an outstanding purchase experience working with the Mungenast Lexus of xx. Louis team. Drive safely, and we are looking forward to seeing you back again down the road!

July 25, 2022

Very professional with high attention to detail. I would recommend Nate, Andrew, and Brick for any car purchase needs. More

by Cameron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Laaksonen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Mungenast Lexus of St. Louis responded

Cameron, it is terrific to hear that you had such a positive experience with Nate, Andrew, Brick, and the team. Thank you for choosing Mungenast Lexus of xx. Louis and for sharing your feedback! Enjoy your new car.

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