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Mungenast Lexus of St. Louis

Manchester, MO

4.9
897 Reviews
Mungenast Lexus of St. Louis is a locally owned and family-run dealership that provides St. Louis with new Lexus and L/Certified Pre-Owned Lexus vehicles. Our service center offers exceptional auto repairs and services on all makes and models while our clients take advantage of our luxurious customer lounges. Our goal is to treat you like you would want to be treated. We also want to create the finest automobile ownership experience you can imagine. We believe that's why we've won the Elite of Lexus award 25 times. If you allow us to be your St. Louis Lexus dealership and service center, you will experience the finest automobile in the world as well as the finest service. "Lexus makes the car. Mungenast makes the difference."
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13700 Manchester Road

Manchester, MO

63011

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Showing 897 reviews

August 09, 2023

Nate made my decision about which vehicle to purchase easy. I had to get a car quickly and he found one for me More

by wgeebee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Mungenast Lexus of St. Louis responded

We're so glad to know that Nate was able to help you make a quick and easy decision here at Mungenast Lexus of xx. Louis! We hope you are enjoying your new vehicle, and thanks for the review!

August 08, 2023

Nate was very optimistic in finding me a vehicle. Specifically, he located exactly what I was looking for color wise inside and out; such a beautiful vehicle. He is a phenomenal individual as well as More

by essencefire
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherry Overhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Miller ***** five star rating
Aug 08, 2023 -

Mungenast Lexus of St. Louis responded

We're delighted to know that Nate, Rob and Sherry provided you with a fabulous buying experience at Mungenast Lexus of xx. Louis! Our team takes pride in ensuring our customers understand every aspect of their purchase. Thanks for choosing us - enjoy your new vehicle!

August 07, 2023

They are always very courtney and professional. The service is alway superior and professional and on time. More

by awilliams476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
B.J. Springett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Mungenast Lexus of St. Louis responded

Thanks for the positive feedback! We're glad to know you've consistently had a great experience with our team at Mungenast Lexus of St. Louis.

August 05, 2023

Very pleasant to deal with. I did not feel pressure. However I though the dealership undervalued my trade in car. Mike was a pleasure to work with and would recommend him to More

by rbishop01
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Medlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherry Overhoff
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Mungenast Lexus of St. Louis responded

We're glad to know you had a pleasant experience with Mike at Mungenast Lexus of St. Louis! We always aim for fair trade-in values and appreciate your feedback on this matter. Thanks for recommending us, we hope to see you again soon!

August 01, 2023

Mungenast Lexus was outstanding. I was treated professionally the whole way through the process. I was updated about time frame, they made the process very easy. More

by Antrainer4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
B.J. Springett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Mungenast Lexus of St. Louis responded

We're delighted to know that you had an outstanding experience with us at Mungenast Lexus of St. Louis! Our team always aims to provide professional service and make the process as easy as possible for our customers. Thanks for your review!

July 31, 2023

Spencer was fantastic to work with. He helped me purchase a used Infiniti and was helpful and professional every step of the way. The entire process was very smooth and faster than I ex More

by Jacob P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer O’Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Mungenast Lexus of St. Louis responded

Jacob, we're delighted to know that Spencer and our team at Mungenast Lexus of xx. Louis made your car buying experience smooth and efficient! We appreciate the kind words about our communication skills too. Looking forward to assisting you again in the future! Enjoy your new-to-you Infiniti!

July 19, 2023

I had an awesome experience at the dealership. They provided good customer satisfaction with everything. More

by nguyenadam5563
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer O’Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Mungenast Lexus of St. Louis responded

Thanks for choosing Mungenast Lexus of xx. Louis! Our team is always happy to provide exceptional experiences and we look forward to working with you down the road. Take care and drive safely!

July 11, 2023

The people were very friendly, the lounge was comfortable. Service was quick and exceptional. Overall a great experience. Highly recommend. More

by Harry M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Mungenast Lexus of St. Louis responded

Harry, thank you so much for the great review. We're glad to hear that our team at Mungenast Lexus of St. Louis provided such exceptional service. We appreciate your recommendation and hope to see you again in the future!

July 08, 2023

Our car buying experience was excellent. Everyone was very professional, informed, and gracious. Nathaniel was the epitome of who a non-overbearing car salesman should be. My wife is very pl More

by wfennoy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Brockmeier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bric Flint
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sherry Overhoff
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Mungenast Lexus of St. Louis responded

Thank you for the excellent review! We're glad to hear that your car-buying experience at Mungenast Lexus of xx. Louis was top-notch. We appreciate your kind words and recommendations. Drive safely, and enjoy your new vehicle!

July 07, 2023

Another exceptional service review. The MARK LEVINSON amp failed in our LS430. I was able to acquire a replacement (no OEMs available) and David Cordner fit our car into their busy sche More

by Docboss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cordner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Mungenast Lexus of St. Louis responded

Thank you for the glowing review! We're delighted to hear that David and our team at Mungenast Lexus of St. Louis provided exceptional service. We appreciate your kind words about our dealership culture and we look forward to seeing you back again down the road!

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