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Mungenast Lexus of St. Louis

Manchester, MO

4.9
881 Reviews
Mungenast Lexus of St. Louis is a locally owned and family-run dealership that provides St. Louis with new Lexus and L/Certified Pre-Owned Lexus vehicles. Our service center offers exceptional auto repairs and services on all makes and models while our clients take advantage of our luxurious customer lounges. Our goal is to treat you like you would want to be treated. We also want to create the finest automobile ownership experience you can imagine. We believe that's why we've won the Elite of Lexus award 25 times. If you allow us to be your St. Louis Lexus dealership and service center, you will experience the finest automobile in the world as well as the finest service. "Lexus makes the car. Mungenast makes the difference."
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13700 Manchester Road

Manchester, MO

63011

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Showing 881 reviews

June 01, 2023

We feel that we get a good service, and people are interested in trying to do the right thing. We are pleased with Mungenast. More

by Jekent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gul Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Mungenast Lexus of St. Louis responded

We're thrilled to hear that you are pleased with the service at Mungenast Lexus of St. Louis! It's always great to hear that our team is providing excellent service. Thank you for taking the time to share your positive experience with us. It means a lot!

May 28, 2023

Emmanuel was extremely helpful and attentive to our needs. Couldn't have had a better guy to help us with getting our vehicle! And Hailey was so considerate and patient with us on learning the car's c More

by suespanel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuel Alcasabas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Mungenast Lexus of St. Louis responded

We are thrilled to hear that Emmanuel and Hailey got you set up well with your new vehicle. Thank you for sharing your experience and working with the Mungenast Lexus of St. Louis team.

May 26, 2023

Excellent service by sales rep Nate Hopson. All details promptly looked to. Highly recommend Nate and personnel that completed delivery More

by hocole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Mungenast Lexus of St. Louis responded

We appreciate your five-star review of Mungenast Lexus of xx. Louis! We're thrilled to hear that Nate delivered excellent service and attended to all details promptly during your visit. We sincerely value your recommendation and hope to see you again soon!

May 26, 2023

Great communication throughout the entire process and even after I purchased from you! I'm grateful Robert did everything he could to get in me in the car of my dreams. Thank you Robert, Hailey, and Bric More

by charlotte
Recommend Dealer
Yes
Employees Worked With
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hailey in Technology Center , Robert Wang
May 26, 2023 -

Mungenast Lexus of St. Louis responded

We're so glad that you had an amazing experience with us, Charlotte! Our team prides itself on great communication and we're delighted that Robert and the crew were able to help you get into the car of your dreams here at Mungenast Lexus of xx. Louis. Thank you for choosing us!

May 24, 2023

Customer Service at it's finest. Nate was Awesome!! He provided exceptional service and professionalism from beginning to the end. Everyone that my Fiancé and I encountered that w More

by onlyollie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Mungenast Lexus of St. Louis responded

We're thrilled to hear that Nate provided you and your fiancé with exceptional customer service here at Mungenast Lexus of xx. Louis! We are pleased to hear how friendly, and professional our team was during your visit. We truly appreciate your business and look forward to assisting you again in the future.

May 14, 2023

Nate is truly amazing. He was incredibly friendly, knowledgeable, and most importantly -- honest. He was very upfront during the entire process, giving excellent advice but More

by Dave B
Recommend Dealer
Yes
Employees Worked With
Nate Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Mungenast Lexus of St. Louis responded

Dave, your kind words about Nate and Bric mean so much! We really appreciate you choosing Mungenast Lexus of xx. Louis for your automotive needs and are glad that the team was able to get the job done. We apologize for your visit taking longer than anticipated and will be sure to keep this in mind in the future. If there is anything more we can do to assist you, please don't hesitate to reach out!

May 12, 2023

I am a happy wife because my husband is a happy man thanks to Nate Hopson. He went above and beyond to get my husband a newer Lexus when I thought it was too soon. In this process my husband was unable More

by tdonley0077
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherry Overhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Mungenast Lexus of St. Louis responded

Thomas and Gwen - we're happy you're happy! Thank you for stopping by to leave Nate five stars for going above and beyond during this recent purchase at Mungenast Lexus of xx. Louis. It elates us to hear that you can put your trust in our team and we look forward to serving you again in the future. Congratulations and enjoy the ride!

May 07, 2023

David Cordner is the best! Smart and efficient. The entire dealership is friendly, clean and welcoming. A+ More

by Docboss
Recommend Dealer
Yes
Employees Worked With
David Cordner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Mungenast Lexus of St. Louis responded

We're delighted to hear that you had a positive experience with David and our dealership! Thank you for taking the time to share your feedback, it means a lot to us at Mungenast Lexus of St. Louis!

May 04, 2023

I am so impressed with Gul Khan and Mungenast Lexus of St. Louis. This dealership is attentive to their customers needs and satisfactorily meeting them. Whether buying a car or the service and maintenan More

by kidcoach
Recommend Dealer
Yes
Employees Worked With
Gul Khan
May 04, 2023 -

Mungenast Lexus of St. Louis responded

We appreciate you taking the time to share your positive experience with us at Mungenast Lexus of St. Louis! It is wonderful to hear how impressed you were with Gul's personable and professional service, as well as our team's dedication to providing exceptional customer care. Our goal is to always meet and exceed our client's expectations, whether it be during the buying process or servicing their vehicle. We look forward to seeing you again soon for all your automotive needs!

May 04, 2023

Warm and welcoming. Positive customer focus. Open to customer requirements. Knowledgeable salespeople and technical staff. More

by russgarbo
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sherry Overhoff
3.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer O’Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Mungenast Lexus of St. Louis responded

Russ, we appreciate your warm review of Mungenast Lexus of xx. Louis! It's wonderful to hear how our focus on your requirements and knowledgeable team members provided a positive experience for you. We hope you enjoy your new vehicle - drive safe!

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