Mungenast Lexus of St. Louis

I had the sheer pleasure of purchasing my second LS from Mungenast Lexus of St. Louis. Although I would never buy anything else but a Lexus. I was apprehensive because the previous salesman, who was a real Mungenast Lexus of St. Louis. Although I would never buy anything else but a Lexus. I was apprehensive because the previous salesman, who was a real gem, was no longer at that dealer. I gave Mungenast another try and WOW! Nate Hopson, true class and very professional. He helped guided me to the right color and trim package. Nate is a very good listener, knows what's out there in Lexus world and can get what you want. He has the patience of Job and just pleasant to work with. I can't imagine anyone better. Extremely happy with my purchase. More

We just purchased a new Lexus RX350 through Nate Hopson at Mungenast Lexus. Our experience was first class from the moment we walked onto the campus. Nate provided very personalized attention to learn wh at Mungenast Lexus. Our experience was first class from the moment we walked onto the campus. Nate provided very personalized attention to learn what we were looking for. He worked with us to select the right vehicle and put a deal together. We highly recommend Nate if you're in the market for a quality vehicle. Bric, Susan and Haylie were also great to work with. More

Purchased a LC pre owned Lexus past week - Nate Hopson was great in getting the deal done in quick time. My family was really happy to get a great car at good value. was great in getting the deal done in quick time. My family was really happy to get a great car at good value. More

We have waited for 17 months to receive our car. Nate Hobson did a good job to keep our hope up. We appreciate very much for the service provided by the dealership, Mungenast Lexus of St. Louis. Nate Hobson did a good job to keep our hope up. We appreciate very much for the service provided by the dealership, Mungenast Lexus of St. Louis. More

Kyle my sales men and this dealer ship are first class. Had a great experience buying from them both Had a great experience buying from them both More

Mungenast was an excellent and welcoming dealership. However, Gul Khan was a horrible and defensive advisor. However, Gul Khan was a horrible and defensive advisor. More

Great service. Marty Laaksonen provided excellent advice about repairs New wheel was available in 1 day. Marty Laaksonen provided excellent advice about repairs New wheel was available in 1 day. More

Mike was very pleasant to deal with. There was no pressure to buy a vehicle. Made the car purchase process easy. There was no pressure to buy a vehicle. Made the car purchase process easy. More

The Service representative would not honor my warranty (the end of a .6 year extended warranty that I’ve never used) stating ‘someone’ installed an after market tire pressure sensor that failed. Weeks b (the end of a .6 year extended warranty that I’ve never used) stating ‘someone’ installed an after market tire pressure sensor that failed. Weeks before Dobbs agreed to assess why the tire pressure monitor failed after I purchased new tires at Dobbs, Dobbs, in good faith, purchased a new tire pressure sensor from Mungenast to fix the problem, at no charge to me; although it did not fix the issue. I took my Lexus back to Mungenast (second time to assess the tire pressure monitor; first time months earlier they claimed nothing wrong with it) in hopes Mungenast would figure the problem out. I just wanted the problem fixed, never agreed to or was aware of an after market part ‘someone’ installed. The Mungenast service representative acted suspicious, as though there was deception coming from me trying to milk a warranty that I spent thousands for, and have never used, when I purchased the car from Mungenast over 5 years ago, I spent $300.0 for the tire pressure sensor the Mungenast rep said may not even fix the problem, and that the warranty would not honor because ‘someone’ put an after market part on that failed—one that Dobbs reported came from Mungenast Lexus. I’ve had good experiences at Mungenast the past 5 years, but this one was a debacle. I did not appreciate the tone of the service rep, that repeatedly stated his 30 years of experience shuts down any debate about after market parts, when the vehicle owner should know to use Lexus manufacturer parts. Pretty insulting. More

Felt very comfortable from the first minute I walked in. Nate was very easygoing and wonderful to work with. Nate was very easygoing and wonderful to work with. More