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Mungenast Lexus of St. Louis

Manchester, MO

4.9
897 Reviews
Mungenast Lexus of St. Louis is a locally owned and family-run dealership that provides St. Louis with new Lexus and L/Certified Pre-Owned Lexus vehicles. Our service center offers exceptional auto repairs and services on all makes and models while our clients take advantage of our luxurious customer lounges. Our goal is to treat you like you would want to be treated. We also want to create the finest automobile ownership experience you can imagine. We believe that's why we've won the Elite of Lexus award 25 times. If you allow us to be your St. Louis Lexus dealership and service center, you will experience the finest automobile in the world as well as the finest service. "Lexus makes the car. Mungenast makes the difference."
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13700 Manchester Road

Manchester, MO

63011

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Showing 897 reviews

January 03, 2024

From the time I walked into the showroom until the time I left I was treated as a special guest. Jeff, Brendan, Emmanuel, Robert and everyone else I dealt with were top notch. From their knowledge to their More

by rdeanlewis52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Laaksonen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuel Alcasabas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
Jan 03, 2024 -

Mungenast Lexus of St. Louis responded

Thanks for the kind words, rdeanlewis52! We're delighted to know that Jeff, Brendan, Emmanuel and Robert made your visit special at Mungenast Lexus of St. Louis. Here's to many more positive experiences with us in the future!

January 02, 2024

Nate Hopson (salesman) has been very professional and helpful in our dealings with the dealership. Enjoy working with him. All other personnel are a pleasure working with over 8 years and 3 cars we have More

by Barryc2400
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nate Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Miller
Jan 02, 2024 -

Mungenast Lexus of St. Louis responded

We're so glad to know that Nate and the rest of our team at Mungenast Lexus of xx. Louis have consistently provided you with a great experience over the years! Thanks for sticking with us. We appreciate your support and look forward to serving you in the future.

December 30, 2023

Fast and good very accommodating straight to the point good service and excellent performance and More

by ndesamero52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gul Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Mungenast Lexus of St. Louis responded

It was a pleasure to assist you with your service needs! Thank you for choosing Mungenast Lexus of St. Louis and taking the time to write a five-star review. Have a great day!

December 29, 2023

Shady. Vehicle was sold after I was told they were holding it for me. Do not trust. More

by Djacob
Recommend Dealer
No
Employees Worked With
Sales
Dec 29, 2023 -

Mungenast Lexus of St. Louis responded

Dan, we are sorry the vehicle sold before you could make it in to look at it. After going through the notes I see that the salesperson informed you we do not hold vehicles without a deposit. This is a company policy we put in place to protect the dealership and our customers. We would be happy to find you a different vehicle that meets your demands. Please contact us at your convenience. Thank you, Tom Fogerty - General Manager - 3148227681

December 21, 2023

when I called Lexus Mungenast in xx. .Louis , because I’m looking for Lexus TX 350, it happened Nate is the one who answered and that the start I was able to find my dream car. Nate is v More

by danny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Mungenast Lexus of St. Louis responded

Danny, we're so glad to know that Nate was able to help you find your dream car at Mungenast Lexus of xx. Louis! It's wonderful to hear about your smooth and pressure-free experience with us. Enjoy the ride in your new Lexus TX 350!

December 21, 2023

Josh is my service rep and has Always given me the Best Customer Service no matter the reason for my car to be there. I love that he tells me if my car will need some type of service the next visit. He i More

by nickels.andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Mungenast Lexus of St. Louis responded

Andrea, we're so glad to know that Josh has consistently provided you with top-notch service at Mungenast Lexus of St. Louis! We appreciate your kind words and look forward to assisting you in the future.

December 21, 2023

They have an excellent service department. You are greeted politely and with respect. The service on my car was done promptly and finished ahead of schedule. Thank you Andy you were very pleas More

by mcpayne49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Dec 21, 2023 -

Mungenast Lexus of St. Louis responded

We're glad to know our service department at Mungenast Lexus of St. Louis met your expectations! It's great that Andy and the team could get you back on the road ahead of schedule. Thanks for sharing this positive feedback with us!

December 16, 2023

Mungenast was well represented by Mr. Spencer O'brian. My purchase was initially made by me while I was in Florida. I won't go into the details but Spencer worked with me and my Son unde More

by Billvoss
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Spencer O’Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Mungenast Lexus of St. Louis responded

William - We're so glad to know that Spencer was able to assist you and make your purchase experience a smooth one, even from afar! We appreciate the kind words about our team at Mungenast Lexus of xx. Louis. Thanks for choosing us!

December 13, 2023

I love to go to get my car serviced at Mungenast because everyone is always so polite and professional. More

by thaigal1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cordner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Cloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gul Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Mungenast Lexus of St. Louis responded

We're delighted to know you've had such positive experiences with our service team at Mungenast Lexus of St. Louis! We always aim for professionalism and politeness, so it's great to see that reflected in your visits. Thank you for the review!

December 13, 2023

Josh was very professional and knowledgeable. Had all the confidence that my vehicle was going to be well taken care of. More

by Jr4runner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Mungenast Lexus of St. Louis responded

We're glad to know that Josh was able to provide you with expertise at Mungenast Lexus of xx. Louis! Thanks for trusting us with your vehicle — we appreciate the positive feedback!

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