Mungenast Lexus of St. Louis

I was blown away with the service level Mike Medlin provided my wife and me. My daughter bought a new Lexus 4 months ago and she had over the top service as well. provided my wife and me. My daughter bought a new Lexus 4 months ago and she had over the top service as well. More

We purchased our 2024 NX 350h from Nate H who is professional and wonderful gentleman this past week (06/07/2024). The experience at Mungenast Lexus was great from start to finish. Nate, Nancy, and professional and wonderful gentleman this past week (06/07/2024). The experience at Mungenast Lexus was great from start to finish. Nate, Nancy, and the whole detail/shop department were professional and made the buying process a breeze. I look forward to working with them again. More

From the time we met Mike in January, he’s always been in contact with us regarding our dream car. We first thought we wanted a 350h (RX), and then my husband was interested in a 450h+. Mike found one and contact with us regarding our dream car. We first thought we wanted a 350h (RX), and then my husband was interested in a 450h+. Mike found one and put our names on it. He was kind and patient thoughout the process of its shipment and several delays, none of which he could control. I believe Mike to be a trusted and kind salesman who truly aims to please his customers. Very professional person! More

This dealership was very helpful and no pressure when we were purchasing our vehicle. Kyle was great and gave us the information we needed to make the decision that worked best for us. The shop has done a w were purchasing our vehicle. Kyle was great and gave us the information we needed to make the decision that worked best for us. The shop has done a wonderful job when we’ve had our car serviced. Service has been completed in a timely manner and the department is very professional. We highly recommend Mungenast Lexus of St. Louis. More

Jason was amazing to work with! Very professional and polite! The process from testing driving to purchasing the vehicle was seamless and quick. My first vehicle was not a Lexus but Very professional and polite! The process from testing driving to purchasing the vehicle was seamless and quick. My first vehicle was not a Lexus but I wish it had been because of the amazing service and interactions I've had at Mungenast Lexus. More

Nate was excellent to work with. No pressure to purchase our 2020 RX350 and he responded to all questions and concerns in a timely manner. I would recommend that anyone reading the No pressure to purchase our 2020 RX350 and he responded to all questions and concerns in a timely manner. I would recommend that anyone reading these reviews ask for Nate when you visit Mungenast Lexus of St. Louis. Mike Lehman More

Available and reliable car service. Loaner car available when needed. Employees friendly and helpful. All of the employees are friendly and available for help Loaner car available when needed. Employees friendly and helpful. All of the employees are friendly and available for help More

Politeness/Professionalism 100% - The dealership's hospitality was excellent. Knowledgeable 90% -If Kyle didn't know the answer, he got back to you promptly with a response, but overall he knew his i hospitality was excellent. Knowledgeable 90% -If Kyle didn't know the answer, he got back to you promptly with a response, but overall he knew his inventory. Availability 100% Negotiation 70% - Not very willing/able to negotiate price as our experience has been with past vehicle purchases. Kyle and Rob made it happen, though. Overall the experience was not an unpleasant one. We are happy with the vehicle we purchased. More

Jason was great and very knowledgeable and professional. I’m a long time customer and people like Jason and the rest of the team are why. I’m a long time customer and people like Jason and the rest of the team are why. More

Sherry was excellent and very sweet. She accommodated my wife and I at every step and made us feel very comfortable. Great experience all around! She accommodated my wife and I at every step and made us feel very comfortable. Great experience all around! More