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Mungenast Lexus of St. Louis

Manchester, MO

4.9
881 Reviews
Mungenast Lexus of St. Louis is a locally owned and family-run dealership that provides St. Louis with new Lexus and L/Certified Pre-Owned Lexus vehicles. Our service center offers exceptional auto repairs and services on all makes and models while our clients take advantage of our luxurious customer lounges. Our goal is to treat you like you would want to be treated. We also want to create the finest automobile ownership experience you can imagine. We believe that's why we've won the Elite of Lexus award 25 times. If you allow us to be your St. Louis Lexus dealership and service center, you will experience the finest automobile in the world as well as the finest service. "Lexus makes the car. Mungenast makes the difference."
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13700 Manchester Road

Manchester, MO

63011

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Showing 881 reviews

January 08, 2024

Perhaps 16 Lexus purchases since 1990. That should say everything you want to know. Have worked with Jeff Johnson since he started there years ago on multiple purchases. My wife and I appr More

by SHR
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Mungenast Lexus of St. Louis responded

We're honored to have been your go-to Lexus dealership since 1990! It's great to know that Jeff and our service department continue to meet your expectations. Here at Mungenast Lexus of St. Louis, we strive for excellence every time - thank you for recognizing that!

January 06, 2024

Nate Hopson is the best. Friendly, honest, responsive, available. You would be lucky to work with him. More

by GI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Brockmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Laaksonen
5.0
This rating includes all reviews, with more weight given to recent reviews.
B.J. Springett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Laaksonen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John in Finance
Jan 08, 2024 -

Mungenast Lexus of St. Louis responded

We're delighted to know that you had a positive experience with Nate at Mungenast Lexus of xx. Louis! We appreciate your kind words and look forward to serving you again in the future.

January 05, 2024

Service was excellent. Emmanuel was very personable and efficient He kept me informed during the entire process . The dealership was clean and all the staff I encountered More

by MsBost
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuel Alcasabas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Mungenast Lexus of St. Louis responded

We're delighted to know that Emmanuel and the rest of our team at Mungenast Lexus of xx. Louis provided you with excellent service! Thanks for highlighting their efforts in your review.

January 04, 2024

Mike, as well as all the Mungenast Lexus employees that I worked with, made my purchase precise, no hassle and worry free. Great experience with this dealership and will definitely recommend! More

by Lovemynewlexus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Medlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Mungenast Lexus of St. Louis responded

We're delighted to know that Mike and the rest of our team at Mungenast Lexus of St. Louis made your purchase a smooth and easygoing process! Thanks for recommending us, we appreciate it greatly!

January 03, 2024

From the time I walked into the showroom until the time I left I was treated as a special guest. Jeff, Brendan, Emmanuel, Robert and everyone else I dealt with were top notch. From their knowledge to their More

by rdeanlewis52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Laaksonen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuel Alcasabas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
Jan 03, 2024 -

Mungenast Lexus of St. Louis responded

Thanks for the kind words, rdeanlewis52! We're delighted to know that Jeff, Brendan, Emmanuel and Robert made your visit special at Mungenast Lexus of St. Louis. Here's to many more positive experiences with us in the future!

January 02, 2024

Nate Hopson (salesman) has been very professional and helpful in our dealings with the dealership. Enjoy working with him. All other personnel are a pleasure working with over 8 years and 3 cars we have More

by Barryc2400
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nate Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Miller
Jan 02, 2024 -

Mungenast Lexus of St. Louis responded

We're so glad to know that Nate and the rest of our team at Mungenast Lexus of xx. Louis have consistently provided you with a great experience over the years! Thanks for sticking with us. We appreciate your support and look forward to serving you in the future.

December 30, 2023

Fast and good very accommodating straight to the point good service and excellent performance and More

by ndesamero52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gul Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Mungenast Lexus of St. Louis responded

It was a pleasure to assist you with your service needs! Thank you for choosing Mungenast Lexus of St. Louis and taking the time to write a five-star review. Have a great day!

December 29, 2023

Shady. Vehicle was sold after I was told they were holding it for me. Do not trust. More

by Djacob
Recommend Dealer
No
Employees Worked With
Sales
Dec 29, 2023 -

Mungenast Lexus of St. Louis responded

Dan, we are sorry the vehicle sold before you could make it in to look at it. After going through the notes I see that the salesperson informed you we do not hold vehicles without a deposit. This is a company policy we put in place to protect the dealership and our customers. We would be happy to find you a different vehicle that meets your demands. Please contact us at your convenience. Thank you, Tom Fogerty - General Manager - 3148227681

December 21, 2023

They have an excellent service department. You are greeted politely and with respect. The service on my car was done promptly and finished ahead of schedule. Thank you Andy you were very pleas More

by mcpayne49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Dec 21, 2023 -

Mungenast Lexus of St. Louis responded

We're glad to know our service department at Mungenast Lexus of St. Louis met your expectations! It's great that Andy and the team could get you back on the road ahead of schedule. Thanks for sharing this positive feedback with us!

December 21, 2023

Josh is my service rep and has Always given me the Best Customer Service no matter the reason for my car to be there. I love that he tells me if my car will need some type of service the next visit. He i More

by nickels.andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Mungenast Lexus of St. Louis responded

Andrea, we're so glad to know that Josh has consistently provided you with top-notch service at Mungenast Lexus of St. Louis! We appreciate your kind words and look forward to assisting you in the future.

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