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Mungenast Lexus of St. Louis

Manchester, MO

4.9
918 Reviews
Mungenast Lexus of St. Louis is a locally owned and family-run dealership that provides St. Louis with new Lexus and L/Certified Pre-Owned Lexus vehicles. Our service center offers exceptional auto repairs and services on all makes and models while our clients take advantage of our luxurious customer lounges. Our goal is to treat you like you would want to be treated. We also want to create the finest automobile ownership experience you can imagine. We believe that's why we've won the Elite of Lexus award 25 times. If you allow us to be your St. Louis Lexus dealership and service center, you will experience the finest automobile in the world as well as the finest service. "Lexus makes the car. Mungenast makes the difference."
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13700 Manchester Road

Manchester, MO

63011

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Showing 918 reviews

April 21, 2025

Mike Medlin deserves negative stars! ! We contacted Mungenast Lexus of St. Louis regarding a 2022 RX350 they had listed, being out of state buyers we asked a lot of questions and request More

by tomcountryman30
Recommend Dealer
No
Employees Worked With
Michael Medlin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Mungenast Lexus of St. Louis responded

We are sorry that is how you feel, but this review doesn't tell the whole story. Mike Medlin was the third salesperson you worked with at Mungenast Lexus. It seems like all the staff here can't live up to your standards when purchasing a used vehicle. The L Certified RX in question passed Lexus's 161 point inspection; just because it didn't stand up to your qualifications doesn't make it any less certified. We lifted the vehicle up in the shop and let you inspect the vehicle. Then when we brought a detailer over to address the spot on the roof, you cussed at him asking if he was just stupid. At this point the three salespeople, the sales manager, the service manager, and the GM felt it was best to no longer pursue this transaction.

April 18, 2025

Everyone was friendly, professional, and helpful in my recent RX350 purchase. Special thanks to Mya Wynn in Sales and Bric Flint In Finance for making the process smooth. More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan Brockmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mya Wynn
Apr 21, 2025 -

Mungenast Lexus of St. Louis responded

David, we're delighted to hear that Mya and Bric made your Lexus RX 350 purchase smooth at Mungenast Lexus of St. Louis! Thank you for sharing your experience with us. Enjoy the ride!

April 16, 2025

Roy Hawkins was my salesperson and he was wonderful! Being a female he did not treat me with disrespect at all! Unlike other dealerships that I went to during my search for a car who treated me awful! H More

by Jesus4me.dp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Hawkins
Apr 17, 2025 -

Mungenast Lexus of St. Louis responded

We're delighted to hear that Roy provided you with such a respectful and considerate experience at Mungenast Lexus of St. Louis! Our team is committed to ensuring every customer feels valued, and it's great to know we met your expectations. Thank you for recommending us!

April 15, 2025

Nate the Great ! !! Had the best car buying experience I had in my life. Highly recommend Nate Hobson. More

by Lzeis4808
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Mungenast Lexus of St. Louis responded

We're delighted to hear that Nate made your car buying experience at Mungenast Lexus of St. Louis the best one yet! Thank you for recommending him, and we hope you're enjoying your new vehicle!

April 14, 2025

We are the first time owners of a Lexus that was purchased from Mungenast Lexus in St. Louis. We were very impressed with the friendliness and professionalism of all of the staff and how neat and cl More

by rcfehrsr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Hawkins
Apr 14, 2025 -

Mungenast Lexus of St. Louis responded

Thank you for choosing Mungenast Lexus of St. Louis for your first Lexus purchase! We're delighted to hear that Roy and our team provided a friendly and professional experience, along with a clean store presentation. Your recommendation means the world to us—enjoy your new ride!

April 12, 2025

I had a great overall experience with the team. From Nate Hopson (Sales) to Bric Flint (Closing) and Taylor (Car Features), everyone was professional, knowledgeable, and focused on making the proce More

by mea1006
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nate Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Brockmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor - car features -- 5 stars!
Apr 14, 2025 -

Mungenast Lexus of St. Louis responded

Thank you for sharing your positive experience with the team at Mungenast Lexus of St. Louis! We're delighted to hear that Nate, Bric, and Taylor provided professional and attentive service during your visit. Enjoy every moment in your new vehicle!

April 12, 2025

I had a great overall experience with the team. From Nate Hopson (Sales) to Bric Flint (Closing) and Taylor (Car Features), everyone was professional, knowledgeable, and focused on making the proce More

by mea1006
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nate Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Brockmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor - car features -- 5 stars!
Apr 14, 2025 -

Mungenast Lexus of St. Louis responded

We're delighted to hear that Nate, Bric, and Taylor provided you with a smooth and enjoyable experience at Mungenast Lexus of St. Louis! Our team takes pride in delivering outstanding customer service, so your feedback means a lot. Thank you for choosing us!

April 08, 2025

Everyone at Mungenast was very nice. Our salesman, Roy Hawkins, was very knowledgeable and worked hard to get us the best deal possible. Nancy was very helpful, explaining the high t More

by Dr. Jack
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Hawkins, Sales Dept.
Apr 08, 2025 -

Mungenast Lexus of St. Louis responded

Thank you for the wonderful feedback! We're delighted to hear that Roy and Nancy provided such excellent service at Mungenast Lexus of St. Louis. Enjoy your new car, and we appreciate your recommendation!

April 05, 2025

Everyone was extremely accommodating and informative, especislly Nick Berblinger and Nate Hopson. They are expert salesmen. More

by vshad1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Berblinger/Sales
Apr 07, 2025 -

Mungenast Lexus of St. Louis responded

We're delighted to hear that Nick and Nate provided such accommodating and informative service at Mungenast Lexus of St. Louis! Thank you for recognizing their expertise. We appreciate your feedback!

April 04, 2025

Mungenast is by far the most effecient dealership I have ever worked with! Our sales consultant, Jason Molina, was knowledgeable, courteous, and informative. More

by Jgbix
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Mungenast Lexus of St. Louis responded

We're delighted to hear that Jason and the team at Mungenast Lexus of St. Louis provided such an efficient experience for you! Thank you for sharing your positive feedback with us.

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