Mullinax Lincoln

Kind, Friendly, and Professional Dealership We were having a hard time finding a vehicle big enough to suit our needs but found an Expedition online at Mullinax Lincoln. I called in to ask some We were having a hard time finding a vehicle big enough to suit our needs but found an Expedition online at Mullinax Lincoln. I called in to ask some questions and Brian was kind enough to not only answer my questions, but he texted me extra pictures of the vehicle as well. Once we arrived Brian met us in the parking lot and his easy going and friendly demeanor made us feel instantly at ease. The vehicle was immaculate and suited our needs perfectly. We traded in our car and they gave us a fair price and made the whole process easy. Don't waste your time looking at other dealerships, this small friendly dealership was kind, professional, and made our car buying experience a great one! I would highly recommend Mullinax Lincoln and our salesman Brian Gillenwater and would definitely buy another vehicle from here! More

Great place to do business. We were just browsing auto lots and found some at Mullinax that we liked. We really did not intend to trade at this time and explained this to the sal We were just browsing auto lots and found some at Mullinax that we liked. We really did not intend to trade at this time and explained this to the sales person, David Ware, and he let us look without trying to persuade us to buy a vehicle from him. I do not like to try to be pressured into buying anything. The folks at Mullinax gave us the freedom to look but was available to answer any questions we had. This is the second vehicle in a row we have chosen here and if we ever need another car this will be our first place to look. Everyone here is fantastic More

Small, family owned dealership There's a lot to be said for a small, family-owned dealership. First, you likely won't see a new fleet of salespersons at every visit. Secondly, dea There's a lot to be said for a small, family-owned dealership. First, you likely won't see a new fleet of salespersons at every visit. Secondly, dealerships of this sort are very interested in establishing long-term relationships with (hopefully) repeat customers. In order to do this Mullinax realizes that the customer must be satisfied and happy with their purchase and with the overall experience. Mullinax accomplishes this effortlessly. I believe I was greeted by every one of the small sales staff who welcomed us to the dealership and made sure, without being pushy, that our needs were being met. David, the salesperson we had contacted previously by phone, met us on the front sidewalk, the vehicle we were considering was parked conveniently, and, in general, the dealership was ready for us. While Mullinax has had some 60 years to perfect their performance, so to speak, southern hospitality is the term that comes to mind to describe their treatment of customers. Thanks, Mullinax, we appreciated that. More

Outstanding service, wonderful group of people to deal with.. from the sales to the service department. Questions are always answered and before you leave you ar service, wonderful group of people to deal with.. from the sales to the service department. Questions are always answered and before you leave you are given a complete list of everything that was address concerning your vehicle... very easy process More

Very pleasant experience in all aspects. My review of Mullinax Lincoln from the very beginning of our dealings 1 year ago has been very nice. Everyone is friendly, informative, helpful. The My review of Mullinax Lincoln from the very beginning of our dealings 1 year ago has been very nice. Everyone is friendly, informative, helpful. The customer service area is very pleasant with refreshments if needed. Through the dealing process, financing process and servicing processes, all has been well. More

Very prompt and courteous service I have owned my vehicle and had it serviced regularly. I have been given consistent courtesy every time. Very friendly service personnel. Mullinax I have owned my vehicle and had it serviced regularly. I have been given consistent courtesy every time. Very friendly service personnel. Mullinax stands behind their products. I cannot recall an occasion when I had to return the vehicle because the servicing proved to be inadequate to resolve my issue. More

Fabulous service department I have been bringing my Mercury to Mullinax for the last 10 years, ever since we moved to Cleveland. I have always found the staff there to be profe I have been bringing my Mercury to Mullinax for the last 10 years, ever since we moved to Cleveland. I have always found the staff there to be professional, knowledgeable, conscientious, courteous, and down right nice people. Jamie Blevins is a great service consultant and always goes above and beyond, especially since car problems are never an enjoyable experience. I have always taken my car there for routine mileage checks and oil changes, and no matter what the car is there for, I always know that Jamie and the staff of the service dept are going to do a great job. Complementary rides back to work and pick-up really go a long way. This dealership goes out of their way to help, no matter what the situation! More

Outstanding This is the second purchase from the dealership in as many months. Throughout both experiences, felt my needs were being addressed, there were no pre This is the second purchase from the dealership in as many months. Throughout both experiences, felt my needs were being addressed, there were no pressure tactics, and the vehicles we have really make a substantial, quiet luxury statement. I appreciate the sales experience here. It's all about what I need, rather than what the dealer wants to sell me. More

Quality people, quality products, quality service. We went in for a set of tires and an oil change. Every person we encountered was knowledgeable, friendly and helpful. We ended up leaving with smil We went in for a set of tires and an oil change. Every person we encountered was knowledgeable, friendly and helpful. We ended up leaving with smiles on our faces and feeling like we made some new friends. Can't wait to go back there. More

Our "Home Dealership". Both our Grand Marquis and our Ford Ranger were bought at Mullinax Lincoln -- they are both 1999 models. The folks in the service department have alw Both our Grand Marquis and our Ford Ranger were bought at Mullinax Lincoln -- they are both 1999 models. The folks in the service department have always taken great care of our vehicles -- that is the simple reason we have never considered going anywhere else for service, advice, recommendations, or the occasional new vehicle. We have been customers since the 1980s. Although the faces may change from time to time, we are always greeted and treated with smiles, respect, and courtesy. We expect our relationship to continue for years to come. Avery and Becky Torbett More