Mullinax Ford of West Palm Beach

One of the best dealerships I have ever worked with. I One of the best dealerships I have ever worked with. I have had 51 cars in my life and over the years have dealt with many dealers. By far they prov One of the best dealerships I have ever worked with. I have had 51 cars in my life and over the years have dealt with many dealers. By far they provided the best most honest service I have had I would recommend them to anyone, and have More

Mark was great to work with, he found us the truck we wanted. It was nice not to have to play any games when buying a new truck. I feel you gave us your best price up front and were far with our trade-in wanted. It was nice not to have to play any games when buying a new truck. I feel you gave us your best price up front and were far with our trade-ins. thank you and we will be back. More

Bren was great. I sent out email requests to many Ford Dealerships explaining exactly what I did and did and didn't want and how I wanted to make the deal on the internet and not have to come in to haggle Dealerships explaining exactly what I did and did and didn't want and how I wanted to make the deal on the internet and not have to come in to haggle with a dealer. Bren gave me the specific details and was quite clear in the pricing and what he had to offer. He made it hassle free and a fairly easy process. The only slight negative I had with my buying experience was there was a gal that was there to assist me when I picked up my car because Bren was not going to be in when I came to pick up my car. She was nice but she did seem to struggle a little with programming of the Sync system. Additionally she forgot to give me my second key. I didn't realize this till I got home and I called to ask about it - she said she forgot it in her pocket. She didn't really make any offer to bring it to me at work or such so I said I'd come get it the next day. But the more I thought about it I didn't want to waste my gas so I emailed Bren and asked if he mailed it to me at home which he did promptly. The other thing with her that rubbed me the wrong way was she told me that I'd be getting this survey and that I needed to be sure to fill it out and give her and Bren all 5 star ratings - that a 4 wouldn't be acceptable. It is my firm belief that you get a great rating by the service you provide not by asking for it. Bren deserved the rating - he did a great job. More

Jeff did a great job in all facets of the transaction. Best experience I've had. I've owned 16 Ford products over the years and this was very easy. So good I decided to buy a Escape after the purchase of Best experience I've had. I've owned 16 Ford products over the years and this was very easy. So good I decided to buy a Escape after the purchase of the Edge, a week later. Looking forward to my next purchase at Mullinax. More

Sorry, but must get this off our chest...... 1) First Sorry, but must get this off our chest...... 1) First of all, we purchased TWO new vehicles the very same day. We should have received a little ex Sorry, but must get this off our chest...... 1) First of all, we purchased TWO new vehicles the very same day. We should have received a little extra compensation (not much) i.e. a little break on purchase prices or throwing in free window tinting for both cars, maybe extra floor mats - a little additional benefit would have been a nice notion from the dealership. However, we were told ABSOLUTELY NO by the salesman, as it wasn't allowed. His explanation was Mullinax Ford is an upfront pricing dealership and the price, etc is non-negotiable. We didn't find that to be very accommodating since we were purchasing two cars ………. AND would we consider purchasing another vehicle(s) in the future OR recommending the dealership to others, we don’t know….. 2) my mother-in-law didn't appreciate the salesman smoking while on duty. It didn't offend me or my husband, but she was very turned off about it. 3) After signing the paperwork for my mother-in-law's new car, the salesman drove us to the gas station to fill up tank. We thought this should have been handled prior to turning car over to us. 4) lastly, once we were on our way home, we noticed it was very difficult to see out the back rear windows. There was a heavy film on BOTH back windows. This should have been taken care of while be detailed prior to delivery to us. More

Ray is a dedicated and diligent salesman with a trustworthy disposition. Ray always takes the time to put the customer first ands does all he can to provide a very comfortable buying experience. trustworthy disposition. Ray always takes the time to put the customer first ands does all he can to provide a very comfortable buying experience. This was my second buying experience with ray, and as I expected, it went very well. I have, and will continue to recommend Ray to anyone interested in purchasing a Ford. Now if I can only get him to wear a different colored hat! I think Ray would look great in a purple one! More

Raymond was very pleasant to deal with. Met him in purchase at first when just beginning my car shopping and when I decided that I would be purchasing a car, Ray was easy to reach through email back a purchase at first when just beginning my car shopping and when I decided that I would be purchasing a car, Ray was easy to reach through email back and forth on potential models on the lot. When visiting, showed me the cars available and let me test drive the car. And come time to purchase I feel he gave me a good deal. More

WE were very pleased with our total experience at Mullinax Ford. Rob explained everything to us fully. I was particularly impressed with the detail when the dealership presented their offer on my tra Mullinax Ford. Rob explained everything to us fully. I was particularly impressed with the detail when the dealership presented their offer on my trade- in and the purchased price of the SUV. The offer reflected the out the door cost to me. Unlike another local Ford dealer I went to who threw a figure at me without any explanation on how he got there. No explanation of rebates or loyalty factors. It was not the out the door price No haggle price is another good feature, shopping at Mullinix Ford. Once we left the dealership with our car Rob stayed in touch and help us with some questions on the car. I feel he is very sincere and would help us three months from now if we had a problem. We would like to mention how helpful Lou Benedetto was with the extended warranty and the finances related to our purchase. He gave us very good advice which we utilized. It would highly recommend Mullinix Ford to anyone purchasing a Ford in this area. I tried the rest and purchased at the best, Mullinix Ford! Don and Maggie Kuhn More

Ray Bowen has been with this dealership for as long as I remember. I have purchased many cars from Ray over the years and he is truly a gentleman. He seems to make it easier each time I visit him. I high remember. I have purchased many cars from Ray over the years and he is truly a gentleman. He seems to make it easier each time I visit him. I highly recommend Ray for your next buying experience. You will never go to anyone else after that. More

The buying experience was very pleasant the dealership gave me no reason to argue with them unlike other times i have purchased a new care where you have to haggle over the price and what they will g gave me no reason to argue with them unlike other times i have purchased a new care where you have to haggle over the price and what they will give you on the trade in, no haggling this time. More