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Mullinax Ford of West Palm Beach

Lake Park, FL

4.7
446 Reviews
In the market for a new ride? Point your wheels toward Mullinax Ford of West Palm Beach and our huge inventory of new, used and certified pre-owned vehicles. Let us put you in the driver’s seat of a new Ford F-150, Super Duty, Bronco, Explorer, Mustang or any other model that meets your needs. Located in Lake Park, Mullinax Ford of West Palm Beach is one of the top dealerships in the greater Palm Beach area because we make the buying process simple and convenient with Up Front® Pricing and no dealer fees. After the sale, we make sure your vehicle stays in top shape. We feature complete service and parts departments that can handle any Ford year and model, a full-service body shop for collision repairs and our Quick Lane® facility for drivers of any vehicle who need small repairs or routine maintenance that’s fast and stress-free.
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1210 Northlake Blvd.

Lake Park, FL

33403

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Showing 446 reviews

April 01, 2014

No pressure or hassle. Bill our sales consultant was very nice and helpful. Everything went smoothly and the finance process with the manager was outstanding. More

by LisaC308
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill and sales manager (I forgot his name....black hair)
Apr 02, 2014 -

Mullinax Ford of West Palm Beach responded

Bill, Thank you for sharing your experience. We look forward to helping you with all you future vehicle needs.

March 20, 2014

We purchased a new Ford Focus from this dealership initially because they had the lowest price for what we wanted. However, it shoudl be noted that the customer service was superb as well! There was n More

by ericstank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Bowen
Mar 26, 2014 -

Mullinax Ford of West Palm Beach responded

So glad to hear we helped you find everything you were looking for. Thank you for sharing your Mullinax experience.

March 17, 2014

We started our quest to order a new F550 truck from a North Florida Dealership. We waited months for the truck to come in, just to be told they forgot to order it. Frustrated with the situation, we calle More

by estagmil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Maltman
Mar 26, 2014 -

Mullinax Ford of West Palm Beach responded

Too often we hear terrible stories from customer's previous experiences before coming to Mullinax Ford. Glad we could turn your vehicle shopping experience around for the better and congratulations on your new vehicle, you're going to love it!

March 14, 2014

Mullinax lake park was awesome! Everyone was really friendly, found us the perfect car for a great price and no hassle. I would recommend mullinax to anyone looking for a new or used vehicle. Couldn't More

by Wavelifecr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Bowen
Mar 26, 2014 -

Mullinax Ford of West Palm Beach responded

Thank you for sharing your experience. Glad we could provide a simple and easy buying process for you.

February 24, 2014

We would definitely recommend going to Mullinax ford for your next vehicle. The service was great and the people were friendly and helpful. We had a great experience buying our new vehicle! More

by Emilybarker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Feb 26, 2014 -

Mullinax Ford of West Palm Beach responded

Thank you for taking the time to leave us a review and share your Mullinax Ford experience. The best type of compliment is when our customers recommend us to their friends and family. We truly appreciate it.

February 18, 2014

This was our 4th car purchase with Mullinax Palm Beach and we love our experience every time. The only thing missing was a changing table in the bathroom for my baby, but it was very clean. More

by cmb1006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Feb 26, 2014 -

Mullinax Ford of West Palm Beach responded

Thank you for remaining a loyal Mullinax Ford customer. We appreciate your business and will discuss your suggestion of a changing table. Thanks!

February 13, 2014

I am an existing customer at Mullinax Ford of Palm Beach. I have purchased my previous vehicle in 2008 from this dealer and my current vehicle just recently. Both times the process of buying a new car was ve More

by HeatherMckelvey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Cestero
Feb 26, 2014 -

Mullinax Ford of West Palm Beach responded

Thank you for taking the time to leave us a review and share your Mullinax Ford experience. The best type of compliment is when our customers recommend us to their friends and family. We truly appreciate it and thanks for being a loyal Mullinax Customer!

February 13, 2014

I found the truck I purchased on the Internet and contacted Mullinax to have price quoted. They emailed me their up front pricing and they stuck by that. Bruce set up a time for me to come down an More

by JeffSoethe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Huppert
Feb 26, 2014 -

Mullinax Ford of West Palm Beach responded

Glad we could help you get into the truck you were looking for. Our goal is to make your buying experience as simple as possible and always maintain great service. Thanks for sharing your Mullinax Ford experience.

February 02, 2014

BY FAR THE WORST DEALERSHIP EVER!!! SAVE YOURSELF THE TROUBLE AND DO NOT BUY A CAR FROM THESE PEOPLE!!!! I purchased a "certified pre-owned" 2013 ford fusion from this dealership. And the very next day I More

by jaackiepace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Billy Stamboulides
Feb 25, 2014 -

Mullinax Ford of West Palm Beach responded

In reviewing our records the co-owner had all of the items taken care of when he addressed them at our dealership. We also gave him a free rental to use so that he would not be inconvenienced. Mullinax Ford prides itself in extending excellent service to all of our customers and to make our customer’s experience a pleasurable one. This is just another reason we addressed several items as a measure of our customer goodwill.

Feb 25, 2014 -

jaackiepace responded

The response to my original post is A COMPLETE LIE. You did NOT give us a rental. You did NOT fix the broken side mirror. I still haven't even received a second key to the vehicle! The advisor told me that the trunk shocks were replaced so the trunk wouldn't fall down when I'm getting things in and out of the vehicle and he LIED. I looked at the repair order and it says the technician found "nothing wrong with the trunk." If a technician at my place of work did a horrible PDI like the one done to my vehicle they would be fired. This dealership lies and lies and lies. I am somewhat happy with the overall vehicle but will NEVER take it to Mullinax for service. They are a lousy excuse for a dealership and Ford should be ashamed to have them as one of their dealers.

Feb 26, 2014 -

Mullinax Ford of West Palm Beach responded

Jackie, Initially we had taken care of all of the issues that you have mentioned with the co-owner, Patrick. Documentation of repairs was provided to Patrick when they were completed. I am glad we had the opportunity to discuss these issues with you.

Feb 26, 2014 -

jaackiepace responded

You did NOT "take care of all the issues." I just spoke with Brent from sales and I told him there were still things you guys didn't fix and he gave me attitude and said "yes you guys did." 1. the trunk still falls down and doesn't stay up. 2. the side mirror has severe damage to the bottom of it. 3. the front bumper isn't aligned I am tired of dealing with your incompetent employees. This is not how my FIRST new car purchase should have gone. You all know that if any of these issues happened to you that you would expect someone to care and fix all of your concerns. I do not care what you say, because you have NOT fixed any of my concerns. I will finally be getting my 2nd key this weekend and I will never come to your dealership again. Care or don't care, it does not matter to me because I am sick of dealing with you guys. Like I said before, I work for a vehicle manufacturer in the area and will tell everyone I can about your "excellent service." Your dealership is a joke.

December 29, 2013

THEY ALL PREACH THE SAME CUSTOMER SERVICE THESE GUYS REALY DELIVER THANKS SCOTT AND TOM YOU GUYS ARE 5 STAR THE OTHER DEALERS DONT EVEN COME CLOSE ! More

by AAAFOX2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TOM,SCOTT
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