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Mullinax Ford of West Palm Beach

Lake Park, FL

4.7
446 Reviews
In the market for a new ride? Point your wheels toward Mullinax Ford of West Palm Beach and our huge inventory of new, used and certified pre-owned vehicles. Let us put you in the driver’s seat of a new Ford F-150, Super Duty, Bronco, Explorer, Mustang or any other model that meets your needs. Located in Lake Park, Mullinax Ford of West Palm Beach is one of the top dealerships in the greater Palm Beach area because we make the buying process simple and convenient with Up Front® Pricing and no dealer fees. After the sale, we make sure your vehicle stays in top shape. We feature complete service and parts departments that can handle any Ford year and model, a full-service body shop for collision repairs and our Quick Lane® facility for drivers of any vehicle who need small repairs or routine maintenance that’s fast and stress-free.
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1210 Northlake Blvd.

Lake Park, FL

33403

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Showing 446 reviews

December 04, 2016

Bait and switch Awful experience. Put $5000 deposit on an Explorer. Salesman Derek never filed the paper work and sold it out from me the next day. Conveniently calls More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek
Dec 14, 2016 -

Mullinax Ford of West Palm Beach responded

Amy, I’m sorry you were not able to purchase the Explorer. Unfortunately, it is our company policy that after a test drive, we sit with the customer to discuss numbers, agree to a bottom-line payment, and then take the down payment. We do that so that there's no ambiguity when the time comes to take delivery of the car, as well as informing and disclosing the entire deal to our customers. The day you visited, we did ask that you stay at least long enough for us to generate the numbers, process a credit app, then take the down payment. You were in a rush and said you’d come back when you had more time although we warned you it might be sold by then. Later that day, a Credit Card Authorization Form was sent to you, to extend the courtesy of holding the vehicle, but an incoming customer was already purchasing it, just hours later. Your $5,000 down payment was never processed or taken from your account. We do hope you are able to find a vehicle you love and we are always available to assist you in the future.

November 09, 2016

New F-150 Purchase After getting tired of dealer add-ons and fees from most south Florida dealers I happily found Mullinax Ford and their up-front pricing policy. I wor More

by Roger Hampar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wayne, Ronnie Butts, Jeremy Hamilton
Dec 01, 2016 -

Mullinax Ford of West Palm Beach responded

Thank you for this great review. We are glad our team could help you get the best deal and look forward to serving your future vehicle needs!

November 07, 2016

New Lease Mullinax Ford of Palm beach and David Pakula, the internet sales manager, made my latest new lease transaction easy. I was notified a month prior to t More

by Bizlease
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pakula
Dec 01, 2016 -

Mullinax Ford of West Palm Beach responded

At Mullinax, we work to making the buying process as quick and stress free as possible for our customers! We are glad David and our team could provide a great experience for you and look forward to working together in the future.

November 06, 2016

New vehicle purchase Best car buying experience I've ever had. my sales person, Bruce, was extremely helpful. He told me everything I wanted and needed to know about the v More

by Jeff Denis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Huppert
November 03, 2016

Easiest, hassle-free car buying experince I ever had Jordan Goodman contacted me in response to an email I sent inquiring about a specific vehicle. He explained Mullinax Ford's no haggle pricing (which i More

by Brettlmt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Goodman
Dec 01, 2016 -

Mullinax Ford of West Palm Beach responded

Thank you for leaving us this great review! We are happy we could get you into a vehicle you love. We wish you many happy miles!

October 29, 2016

The best car dealership ever There is no pressure at this dealer. Thy are there to help you make a purchase that you will be happy with. From the receptionist to the finance man More

by Kenlemoine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wayne, Kyle Brown
October 22, 2016

Awesome salesman Bruce Huppert @ Mullinax Ford! A very different experience in a good way! No pressure, knowledgeable , didn't try to sell me on something I didn't want to purchase . Professional an More

by Bruce Huppert III
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Huppert
October 19, 2016

Excellent Steve Stocker is professional and very knowledgeable sales representative..I highly recommend him to my family and friends. He was polite and very he More

by Jennifer Wartberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Stocker
October 18, 2016

Excellent! I needed to have my oil changed before work and Jordan Goodman got me in quickly. He was a huge help to me. Mullinax Ford is a friendly and welcoming More

by Stephanie88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Goodman
September 29, 2016

Great easy no pressure experience I started out in Fort Lauderdale and after doing some research wound up in north palm beach at mullinax. I wasn't even sure exactly what I wanted and More

by Deanna1017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario
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