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Mullinax Ford of West Palm Beach

Lake Park, FL

4.7
446 Reviews
In the market for a new ride? Point your wheels toward Mullinax Ford of West Palm Beach and our huge inventory of new, used and certified pre-owned vehicles. Let us put you in the driver’s seat of a new Ford F-150, Super Duty, Bronco, Explorer, Mustang or any other model that meets your needs. Located in Lake Park, Mullinax Ford of West Palm Beach is one of the top dealerships in the greater Palm Beach area because we make the buying process simple and convenient with Up Front® Pricing and no dealer fees. After the sale, we make sure your vehicle stays in top shape. We feature complete service and parts departments that can handle any Ford year and model, a full-service body shop for collision repairs and our Quick Lane® facility for drivers of any vehicle who need small repairs or routine maintenance that’s fast and stress-free.
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1210 Northlake Blvd.

Lake Park, FL

33403

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Showing 446 reviews

November 04, 2021

Awesome, easy experience! Jordan was excellent to work with and took great care of me getting More

by Jdoe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
September 26, 2021

No hassle, easy to do business with. Honest and straight forward. Howard Bass was exceptional. More

by rick_fox30253
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bass
Sep 27, 2021 -

Mullinax Ford of West Palm Beach responded

Hi Rick. Thanks for the five-star rating and the kind words about Howard. We will pass your comments along to him. Enjoy your new vehicle. Safe travels!

September 19, 2021

These guys are rip off artist. I emailed them for a price quote on a car and they quoted me $10,000 over list. They then had the audacity to send me back a note and ask whether I was satisfied. I have no pro More

by Fair price
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan fusco
Sep 27, 2021 -

Mullinax Ford of West Palm Beach responded

Hello, I am sorry we did not communicate well in our transaction with you. This Mach E is available for test drives, as most customers have not seen a Mach E yet, let alone drive one. Customers are able to test drive and custom order their own Mach E at MSRP with no Dealer Fee! Our goal is to keep this vehicle as a demo to show customers as Ford is not building any for stock and once this one is sold we might not have another for customers to look at for over a year. However, it is available to buy now at a premium but we are encouraging our customers to order one built exactly the way they want it. Bren Nicolas General Sales Manager Mullinax Ford West Palm BNicolas@mullinaxford.com 561-845-2900

Sep 27, 2021 -

Fair price responded

That is not accurate. You are not being truthful. Ford is giving dealers cars. In fact I did purchase one in New York. They had a few in the show room. Another dealer up here had eight of them. You're just making it up. You were trying to take advantage of a situation and it is entirely unethical. I will never do business with you and will let others know of your antics

September 05, 2021

I Would Like To Thank Scotty, Skyler, Will Owen & Jeremy For Making Our Purchase Of A New Explorer A Pleasant & Enjoyable Experience. My Wife Was Able to Get The Color She Wanted & The Whole Transaction Wen More

by garypapa19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty, Skyler, Will,Jeremy
Sep 07, 2021 -

Mullinax Ford of West Palm Beach responded

Congratulations on your new Explorer! We're glad we could make your buying experience a positive one -- and find the color your wife wanted, too. Thanks for the kind words about Scotty, Skyler, Will and Jeremy. We'll let them know that you had high praise for them. Safe travels!

September 05, 2021

Howard Bass was knowledgeable and professional during my Bronco purchase. He was prepared and organized which made the process efficient. Howard also extended his time to help me understand the Bronco fea More

by Beck
Recommend Dealer
Yes
Employees Worked With
Howard Bass
Sep 07, 2021 -

Mullinax Ford of West Palm Beach responded

Hi Beck. Congratulations on your new Bronco! We are happy we could make your experience a positive one. Thanks for the kind words about Howard's efficiency and customer service -- we will be sure to pass them along to him. Safe travels.

September 01, 2021

This was a second purchase from Mullinax Ford. We couldn’t ask for a better sales person than Howard Bass. He was very knowledgeable about all of the electronics and the new features on the 2021 F15 More

by Lynln33455
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hamilton
Sep 04, 2021 -

Mullinax Ford of West Palm Beach responded

Congratulations on your new vehicle and your second Mullinax Ford. It means so much to have earned your trust in our business! We'll be sure to let Howard know that you spoke so highly of him. Enjoy that F-150! Safe travels.

August 22, 2021

Extremely straight forward and fair play business. Numbers added up all the time. Ronnie B is the best salesman ever we have dealt with. No xxxxxx business found here! Easy to recommend! More

by MMO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie B and Mark F
Aug 31, 2021 -

Mullinax Ford of West Palm Beach responded

Thanks for this great recommendation and the five-star rating! We are happy that Ronnie B. could make your experience a positive one. We'll be sure to pass your kind words along to him. Safe travels!

August 19, 2021

I dropped off my 2017 F150 for service with respect to the rear end noise I was experiencing. It’s a CPO, but I didn’t expect the level of honesty and info I received immediately. Quick communication an More

by Gardelv22!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schaller
Aug 23, 2021 -

Mullinax Ford of West Palm Beach responded

Thank you for taking the time to leave us your comments about our staff's outstanding customer service! We are happy to hear that we were able to go beyond your expectations and we hope everything was completed to your satisfaction. Thanks again for your business. Take care!

August 18, 2021

PURCHACED 2014 MUSTANG FROM THE WEST PALM STORE ONLINE. THIS WAS A GOLD CERTIFIED CAR. WHEN THE DELIVERED IT TO ME THE FRONT BUMPER COVER WAS HANGING OFF, AND THE CONVERTABLE TOP REAR WINDOW WAS SEPERATED More

by BUFFA2015
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JOSH
Aug 27, 2021 -

Mullinax Ford of West Palm Beach responded

Mr. Buffa, We sincerely apologize for the issues you initially had with the vehicle as we know it's an inconvenience to get the top replaced. We are glad that we were able to get a new top for your vehicle. This vehicle was not Ford-certified with a 172-point inspection. The vehicle was our top-level (below certified) green tag and was sold with upgraded shocks and very nice and expensive Shelby-style rims and tires. The bumper had a broken tab, which is a common occurrence on a Mustang, and an easy fix by re-securing it which we offered to do closer to you at our Vero location for your convenience. Please reach out to me if I can be of further assistance. Bren Nicolas General Sales Manager Mullinax Ford of West Palm 561-845-2900 x 2272 bnicolas@mullinaxford.com

August 18, 2021

I’m a loyal customer and have always taken my truck to get it serviced there. Today I got taken advantage of. Will not recommend! More

by rpuebla
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Angela
Aug 20, 2021 -

Mullinax Ford of West Palm Beach responded

Mr. Puebla, we regret that you felt that way after performing the service on your vehicle. Our Quick Lane Manager, Angela Adams priced out the same service at Al Packer and then called you and explained that it was the same price apple to apple. Angela expressed that you understood everything after her call and thanked her for following up with a detailed explanation. We seek to provide Great service at a competitive value to all our customers. Should you have further concerns or questions, please don't hesitate to reach out to Angela at aadams@mullinaxford.com Eleazar Rausseo Service Director Mullinax Ford of Palm Beach 1210 Northlake Blvd. Lake Park, Fl 33403 561-845-2900 x2231

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