Mullinax Ford of Olympia

Worst service dept and sales I literally hate them Completely clueless about any topic. Period. . Regret with every ounce in my being. ever buying this hunk of crap mach e should have gotten a Tes Completely clueless about any topic. Period. . Regret with every ounce in my being. ever buying this hunk of crap mach e should have gotten a Tesla instead. This car and dealership are a joke. Hate them all More

Jeff was great, lots of communication all through out the almost year process of me trying to figure out what I want to finally ordering a vehicle to the waiting game. Ford it’s self is horrible. How are you almost year process of me trying to figure out what I want to finally ordering a vehicle to the waiting game. Ford it’s self is horrible. How are you going to tell customers that you have sourced all the parts to make their vehicle., start production and then for the following 6 months tell them it’s in a chip hold. Give them 3 different dates of delivery and miss both of them. How do you even say it’s shipped and miss the delivery date after shipping?? Ford really needs to get their xxxx together and do better for the every day consumer. More

A lot smoother than most dealers I’ve used and no pressure. The salesman and finance manager were both long term employees. Unusually healthy culture for a car dealer. I’d recommend them. pressure. The salesman and finance manager were both long term employees. Unusually healthy culture for a car dealer. I’d recommend them. More

Great service buying a used car. Love their no haggle pricing (and very fair price), and they gave me a very good value on my trade. Only niggle: they put an awful dealer decal on th Love their no haggle pricing (and very fair price), and they gave me a very good value on my trade. Only niggle: they put an awful dealer decal on the car bumper that takes paint thinner and a putty knife to get off. Unfortunately, too, their license plate frames are really ugly, so you need to spend money to replace them. (I otherwise leave the dealer frames on when I buy a car, usually for years, when they are an unobtrusive color, but these are bright yellow.) More

Jon Robison was great. The sale was a little more complicated that we thought it would be, but we worked through it and I was very pleased with the outcome. Zach was grea The sale was a little more complicated that we thought it would be, but we worked through it and I was very pleased with the outcome. Zach was great to work with, Grant churned it out... and Bobb-I wrapped it all up. Thanks for the great work!! More

To the entire team at Mullanax Ford , I’ve bought 26 vehicles here over the past 5 years, and feel like there No. 1 customer every time I visit. Together with this team in place , they all contribute 26 vehicles here over the past 5 years, and feel like there No. 1 customer every time I visit. Together with this team in place , they all contribute to a exceptional Dealership to do business. Thanks to all of you for putting up with me . B. Jordan More

Jon Robinson, Diane Adam, and the Mullinax Olympia staff were great to work with on the purchase of a 2022 Ford Transit Connect Wagon. It was easy to discuss what our trade-in option was and additional acc were great to work with on the purchase of a 2022 Ford Transit Connect Wagon. It was easy to discuss what our trade-in option was and additional accessories and extended service plans, and extended warranty plans were on this purchase. Having almost 30 vehicle purchases and 20 motorcycle purchases in my past, I appreciated their honest pricing and all were very polite and knowledgeable. More

The dealership was very professional and organized. My salesman was Jim Mohling and he was excellent. My new Maverick is outstanding. My salesman was Jim Mohling and he was excellent. My new Maverick is outstanding. More

Very honest, respectful, true to their word, listens to customers, very courteous customer service and management. customers, very courteous customer service and management. More

Open honest pricing. Called the day before to confirm price and availability. Worked with Jeff and Bryan. Called the day before to confirm price and availability. Worked with Jeff and Bryan. More