Mullinax Ford of Olympia
Olympia, WA
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Great service and sales experience After having a mechanical issue with my current vehicle, service department worked me in on urgent basis and stayed with the problem until it was fixe After having a mechanical issue with my current vehicle, service department worked me in on urgent basis and stayed with the problem until it was fixed. I decided to trade in that vehicle for a new fusion and the sales experience was great. Very straightforward, not pushy or pressured. More
If you are considering a Ford, visit this dealership! I went into the Ford dealership knowing exactly what kind of car I wanted. I met with Dave Smith, one of the salesman at Mullinax, and he couldn't hav I went into the Ford dealership knowing exactly what kind of car I wanted. I met with Dave Smith, one of the salesman at Mullinax, and he couldn't have been more friendly and easy to deal with. No upsells, no gimmicks...he is the first honest car salesman I have met! He arranged to pick up the car I selected from another dealer and drove it down to Olympia for me to pick up. With all the options I was hoping for, I expected to have to wait weeks, and in actuality it only took a couple of days. The car itself is a dream!! It is all I hoped for and more. Dave even called a few days after my purchase to make sure things were going smoothly. The financial paperwork was mostly painless, and very well organized. It took about half an hour to get everything finalized. This is the only negative part of my review--while she was excellent otherwise, the woman I was signing the papers with told me that I "needed to ask my fiance about that" after I declined an extended warranty. I know it was a last ditch effort at a sale, but I will be paying for this car (and the warranty if I had selected one), and I was the one signing the paperwork. I didn't like the implication that I would need "permission" from the man in my life to decline a warranty. That being said, I am floored at how wonderful my experience with this dealership was. I highly recommend them for your next car purchase. More
Friendly service but paperwork took forever! Jordan made our car buying experience pleasant and painless. It just took all afternoon to deal with the paperwork. The car was actually ready to go, Jordan made our car buying experience pleasant and painless. It just took all afternoon to deal with the paperwork. The car was actually ready to go, but it took at least 4 hours before everything was signed and completed. Love our new Ford Escape though! :) More
Quick and headache free car buying! My experience at Mullinax Ford was great!! Everyone was very friendly, they worked hard at getting me a good deal and finding all the rebates I quali My experience at Mullinax Ford was great!! Everyone was very friendly, they worked hard at getting me a good deal and finding all the rebates I qualify for, and I didn't have to spend all day waiting to get through the paperwork! I am very happy with my car and would definitely recommend them! More
Knowledgeable, helpful, courteous and friendly! One of my best dealership experiences. No pressure at any point and plenty of time to look at lots of different options, ask many questions and mull One of my best dealership experiences. No pressure at any point and plenty of time to look at lots of different options, ask many questions and mull over the choices best suited to my needs. I have no hesitation in recommending this dealership and will certainly return when the time comes to consider a new model. More
Quick and painless Smoothest car buying experience I've seen. Staff was friendly, very helpful, honest, and there was no run around. Hands down, the easiest dealership t Smoothest car buying experience I've seen. Staff was friendly, very helpful, honest, and there was no run around. Hands down, the easiest dealership to work with. More
Great experience buying our Escape. My wife and I felt comfortable through the whole process. Great staff. Friendly and no hassle. Will buy from them again when I buying our Escape. My wife and I felt comfortable through the whole process. Great staff. Friendly and no hassle. Will buy from them again when I need another vehicle. More
Awesome experience I am always nervous when I go to buy a car....mullinax ford staff were great I did not at all feel like I was pressured or being sold....it was my bes I am always nervous when I go to buy a car....mullinax ford staff were great I did not at all feel like I was pressured or being sold....it was my best car purchase thank you! More
Excellent no pressure experience buying Fords Olympia. Took my wife into Westside dealership to look at 2016 Ford Escape's. I was impressed with the way current salesmen conducted themselves. They didn't Took my wife into Westside dealership to look at 2016 Ford Escape's. I was impressed with the way current salesmen conducted themselves. They didn't pressure her like other sales people in the past. We have purchased the majority of our vehicles from Ford over the last 25 years and the new ownership of Mullinax was far superior to both previous owners of the Olympia Ford Dealership. Mullinax gave us a fair rate on our 2009 Ford Mustang trade. If your just looking or ready to buy you should feel confident in the new low stress environment Mullinax provides. Steven and Tammy Gee More
Great experience I had a great experience buying my new Focus. I was listened to about my wants, needs, and financial situation, and was respected throughout the entir I had a great experience buying my new Focus. I was listened to about my wants, needs, and financial situation, and was respected throughout the entire process. I got a fair deal on my trade in and the salesman work very hard to find me rebates and incentives to help me buy the car. More