Mullinax Ford of Olympia

very good I gave the rating i did because the salesman-Kyle-and the finance manager were both very nice and helpfull to me. Ron ,the finance manager, spent alot I gave the rating i did because the salesman-Kyle-and the finance manager were both very nice and helpfull to me. Ron ,the finance manager, spent alot of time explaning the contract to me and for that i am gratefull. He was very nice when i decided to stay with a cash sale. I like the car and my experance with Mullinax Ford. John Miller More

Extremely customer friendly environment however; I have had my car for two weeks and still do not have the spare key. I was informed the key would was ordered and it would be ready for pick however; I have had my car for two weeks and still do not have the spare key. I was informed the key would was ordered and it would be ready for pick up soon. As for the paperwork; the initial signing was completed incorrectly and I had to resign all the paperwork. Douglas Trussell More

Very pleased with respectful, honest and transparent dealing Researched ahead of time ... Great website ... All we had to do is test drive, discuss options, and sign. No pressure ... No hidden costs or surprise Researched ahead of time ... Great website ... All we had to do is test drive, discuss options, and sign. No pressure ... No hidden costs or surprises More

Great buying experience at Mullinax! My experience with Mullinax was great! Michael Sheffield was outstanding and was able to answer every question we had. He made sure we saw every truck My experience with Mullinax was great! Michael Sheffield was outstanding and was able to answer every question we had. He made sure we saw every truck that had what we were looking for and we never felt pressured to buy something we didn't want. I will be recommending him and Mullinax to anyone looking for a new Ford. A very easy buying experience. More

OUTSTANDING DEALERSHIP my experience with mullinax ford over the past 8 years was as good as it gets everyone was always very helpful getting me all the discounts that were my experience with mullinax ford over the past 8 years was as good as it gets everyone was always very helpful getting me all the discounts that were available knowledge of the vehicles and equipment was great service in general was outstanding iam very happy with my suv and would highly recommend mullinax ford to others More

Great service and sales experience After having a mechanical issue with my current vehicle, service department worked me in on urgent basis and stayed with the problem until it was fixe After having a mechanical issue with my current vehicle, service department worked me in on urgent basis and stayed with the problem until it was fixed. I decided to trade in that vehicle for a new fusion and the sales experience was great. Very straightforward, not pushy or pressured. More

If you are considering a Ford, visit this dealership! I went into the Ford dealership knowing exactly what kind of car I wanted. I met with Dave Smith, one of the salesman at Mullinax, and he couldn't hav I went into the Ford dealership knowing exactly what kind of car I wanted. I met with Dave Smith, one of the salesman at Mullinax, and he couldn't have been more friendly and easy to deal with. No upsells, no gimmicks...he is the first honest car salesman I have met! He arranged to pick up the car I selected from another dealer and drove it down to Olympia for me to pick up. With all the options I was hoping for, I expected to have to wait weeks, and in actuality it only took a couple of days. The car itself is a dream!! It is all I hoped for and more. Dave even called a few days after my purchase to make sure things were going smoothly. The financial paperwork was mostly painless, and very well organized. It took about half an hour to get everything finalized. This is the only negative part of my review--while she was excellent otherwise, the woman I was signing the papers with told me that I "needed to ask my fiance about that" after I declined an extended warranty. I know it was a last ditch effort at a sale, but I will be paying for this car (and the warranty if I had selected one), and I was the one signing the paperwork. I didn't like the implication that I would need "permission" from the man in my life to decline a warranty. That being said, I am floored at how wonderful my experience with this dealership was. I highly recommend them for your next car purchase. More

Friendly service but paperwork took forever! Jordan made our car buying experience pleasant and painless. It just took all afternoon to deal with the paperwork. The car was actually ready to go, Jordan made our car buying experience pleasant and painless. It just took all afternoon to deal with the paperwork. The car was actually ready to go, but it took at least 4 hours before everything was signed and completed. Love our new Ford Escape though! :) More

Quick and headache free car buying! My experience at Mullinax Ford was great!! Everyone was very friendly, they worked hard at getting me a good deal and finding all the rebates I quali My experience at Mullinax Ford was great!! Everyone was very friendly, they worked hard at getting me a good deal and finding all the rebates I qualify for, and I didn't have to spend all day waiting to get through the paperwork! I am very happy with my car and would definitely recommend them! More

Knowledgeable, helpful, courteous and friendly! One of my best dealership experiences. No pressure at any point and plenty of time to look at lots of different options, ask many questions and mull One of my best dealership experiences. No pressure at any point and plenty of time to look at lots of different options, ask many questions and mull over the choices best suited to my needs. I have no hesitation in recommending this dealership and will certainly return when the time comes to consider a new model. More