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Mullinax Ford of Olympia

Olympia, WA

4.4
544 Reviews

2225 Carriage Dr SW

Olympia, WA

98502

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Showing 544 reviews

June 10, 2018

Awesome experience, not once but 2 times! First experience ever to go in to a dealership and tell them what I want and get it. So we went back for a 2nd vehicle a few months later. I recommend More

by Kensqueen94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Wiley, Nick Swanepoel
June 10, 2018

New Ford explorer Purchased a new explorer from Nick and the service during the purchase process was excellent. He came in during a day off and there was no pressure du More

by Jayhawkera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Swanepoel
June 10, 2018

Wonderful Customer Service They have been there for every question or problem. Once I called Brian Casper from the middle of the country because the nozzle on a gas pump in the More

by Casdolz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Casper
June 10, 2018

Fast and very helpfull, Buying very easy, I was with a friend a half a year before and seen how Nick took care of them, so when i was looking at a new Truck i asked for Nick. More

by Yvan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Swanepoel
June 10, 2018

Brian Casper was very professional and easy to work with. Brian Casper treated us with respect. We drove away with a car that's comfortable to ride in and saved us a lot of money. More

by danita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Casper
June 10, 2018

Pandering for reviews Apparently this guy needs 10 five star reviews in the next month so he sent out emails. I haven't purchased a car from them in years, it seems like if More

by Bobloblaw
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Swanepoel
Jun 23, 2018 -

Mullinax Ford of Olympia responded

Dear Valued Mullinax Ford Customer, thank you for taking the time to give us feedback. We take great pride in our high customer service ratings. We have many recent reviews, as well as old reviews to go with them. It looks like your experience with your new car purchase was less than perfect. I would like a chance to find out what went wrong, and if possible help you regain confidence in Mullinax Ford. Please feel free to reach out to me directly, Zach Dodge Sales Manager 360-943-9300.

June 10, 2018

Good car buying experience Casper let the car sell itself and answered all our questions. The purchase process was relaxed and reassuring. I would say this was likely the most I More

by Shad24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Casper
June 10, 2018

Brian was awesome to work with Brian made the evperenice very pleasing to shop for a new vehicle. His no xxxxxxxx and sright to the point was well appreciated will be back again to More

by Schiller1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Casper
June 09, 2018

Great place and great service! Love my truck. Had a great dealer who was not pushy, answered any question I had, was in and out within no time with my beautiful truck. Even had my 9 year old with More

by Pickjbelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan McMillan Jr
June 09, 2018

Great place to buy a truck Kyle was great to work with. He knows his product well and found us just what we were looking for. He was patient and answered all our questions with More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Day
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