
Mullinax Ford of Olympia
Olympia, WA
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Overall you did ok! Over all you did ok, When you said you were going to call you didn't, when you said I could use my military discount I couldn't, But when management g Over all you did ok, When you said you were going to call you didn't, when you said I could use my military discount I couldn't, But when management got involved you tried to make it right. over all your a 4 not a 5! Sorry their are things you need to work on. More
Overall great service Brian was great! Found exactly what I was looking for. Friendly. Was definitely a great experience. The whole process was very quick. I will definite Brian was great! Found exactly what I was looking for. Friendly. Was definitely a great experience. The whole process was very quick. I will definitely be back. More
Brian couldn't have been more honest and helpful. Wouldn't go anywhere else. Brian has helped with my family with 3 car purchases and each experience was the same. As fast as it could be and no bs. Wouldn't go anywhere else. Brian has helped with my family with 3 car purchases and each experience was the same. As fast as it could be and no bs. More
Great dealership Casper is a good guy. Works really hard to put me in the correct vehicle for me. I really appreciate his helps. No pressure at all. Casper is a good guy. Works really hard to put me in the correct vehicle for me. I really appreciate his helps. No pressure at all. More
Great My vehicle wasn’t overpriced and was in good condition, cleaned well. It was a fast and easy process. Customer service was great and made sure I didn’ My vehicle wasn’t overpriced and was in good condition, cleaned well. It was a fast and easy process. Customer service was great and made sure I didn’t wait a long time. Very friendly and accommodating, I have and will continue to recommend the dealership to others. More
Rating Excellent service. Easiest car buying ever. No haggling. Just the rock bottom prices right from the start. Brian was very helpful and informative. We Excellent service. Easiest car buying ever. No haggling. Just the rock bottom prices right from the start. Brian was very helpful and informative. We would definitely buy from you again More
Decent customer service when they know what they are doing. My experience was with Brian. He was okay personable and friendly but a little too pushy. I brought up a concern during test drive with transmission j My experience was with Brian. He was okay personable and friendly but a little too pushy. I brought up a concern during test drive with transmission jerking and again 24 hrs later and was told it was normal.except it wasn't normal and .u clutch and transmission were recalled and continued having issues with my car. I feel lied to. However... Service staff were always very helpful, unfortunately I was there so much that we all joked about putting a cot in the office for me to sleep. Overall 4/5 stars only cause the fiesta was the worst car I've ever owned. More
Wonderful Dealer Brian was wonderful. He knew exactly what we were looking for and helped us find the perfect vehicle. If we were still living in the area, we would lo Brian was wonderful. He knew exactly what we were looking for and helped us find the perfect vehicle. If we were still living in the area, we would look to Brian again for another vehicle purchase. More
Ford Escape 2014 I came in on a last minute whim just to check out or maybe test drive. A few hours later I drove away in a new car. It was an amazingly stress-free an I came in on a last minute whim just to check out or maybe test drive. A few hours later I drove away in a new car. It was an amazingly stress-free and un-pressured experience and I will most definitely go back to him again (and again) and would recommend Brian to anyone looking for a great sales experience. His overall knowledge of his products and the assistance made the purchasing experience the best I've ever had. Way to go Brian.....I'll be back again!! More
Brian casper Salesperson was tolerable/ patient with my infant crawling around. Very hard to buy a car with this situation but he made it really easy. He got the p Salesperson was tolerable/ patient with my infant crawling around. Very hard to buy a car with this situation but he made it really easy. He got the paperwork pushed thru quickly and i drove away in just a few hours. Very nice guy. I would possibly come back to the dealership again because of him but was not satisfied with my purchase More