Mullinax Ford of Olympia

Brian Casper-Good Salemanship and Customer Service I was in need of a new car and mentioned this to Donnie Horn, Service Department, someone I really trust. He rec. I go see Brian Casper. Brian listene I was in need of a new car and mentioned this to Donnie Horn, Service Department, someone I really trust. He rec. I go see Brian Casper. Brian listened to me and matched his approach to what I requested. I said I am here today to get information. I will be buying a car but it will not be today. I want to share what I learn with my two adult sons. Brian showed me the color and model I requested, patiently answered questions and showed me features of the car. I came back 10 days later and said Ok I am ready to buy the car. Brian came in on his day off to train me on the car. He went the extra mile. I appreciated this greatly. There was no pressure or annoying followup calls. More

Brian is always friendly, efficient, honest. We have purchased 2 vehicles from Brian first on when the dealership was All Star Ford and the most recent on as Mullinax Ford. Both times have been a We have purchased 2 vehicles from Brian first on when the dealership was All Star Ford and the most recent on as Mullinax Ford. Both times have been a very positive experience. More

Found what I wanted. Great Salesman. Why go on? I had specific Ideas about what I wanted. Mullinax Ford was the first place I stopped. Nick asked all the questions. He went the extra mile to make s I had specific Ideas about what I wanted. Mullinax Ford was the first place I stopped. Nick asked all the questions. He went the extra mile to make sure that what I had found covered everything I wanted. He jumped through all the hoops, including what I wanted for financing. Very pleased with my experience and would go back. More

Great Car Purchase Experience My wife and I worked with Nick Swanepoel during our suv purchase and really enjoyed the experience. Nick was knowledgeable, kind, informative, and fri My wife and I worked with Nick Swanepoel during our suv purchase and really enjoyed the experience. Nick was knowledgeable, kind, informative, and friendly which helped alleviate the normal stress associated with buying cars. If I buy a car again in the Olympia area, I would definitely go through Nick and Mullenax before any other dealer. More

Good buying experience Our salesperson Brian Casper was great. The dealership accommodated our very large dog on the test drive so we could be sure he’d fit comfortably in Our salesperson Brian Casper was great. The dealership accommodated our very large dog on the test drive so we could be sure he’d fit comfortably in the new vehicle. Overall a very efficient transaction from sales through financing. I would buy here again. More

Great interaction with employees My husband an I have purchased four vehicles from your company....all from Kyle Day he's a great asset to your company. We are always happy to see Kyl My husband an I have purchased four vehicles from your company....all from Kyle Day he's a great asset to your company. We are always happy to see Kyle's happy an enthusiastic attitude in finding us the best vehicle to meet our needs. More

2001 Dodge RAM 1500 4x4 Outstanding communication and transaction. Kyle was spot on in contacting me back on the availability of this vehicle. The purchase was very good. Wil Outstanding communication and transaction. Kyle was spot on in contacting me back on the availability of this vehicle. The purchase was very good. Will not go anywhere else. More

Great Place To Buy a Car I went to Mullinax Ford to shop for a pre-owned vehicle after looking at other dealers in the area. Everyone there was so helpful. My car dealer, Kyle I went to Mullinax Ford to shop for a pre-owned vehicle after looking at other dealers in the area. Everyone there was so helpful. My car dealer, Kyle Day, answered every question I had and even ensured that a part that needed fixing (which I hadn't noticed) was replaced before I received the vehicle. I got a wonderful interest rate from their credit office. The whole thing was completely hassle and pressure free. A large part of that was due to Kyle's excellent service. After owning the car for almost a year, I moved overseas for work and sold the vehicle for nearly the same price I bought it. This goes to show that the no-haggle, no-pressure pricing at this dealership is well worth it!! More

Excellent Customer Service! My wife and I enjoyed our experience purchasing a new truck, as our Saleman, Kyle Day, was not pushy, extremely knowledgeable and personable! For e My wife and I enjoyed our experience purchasing a new truck, as our Saleman, Kyle Day, was not pushy, extremely knowledgeable and personable! For example, we experienced some problems with our purchase, and Kyle was quick to help us resolve any issues. Kyles was never pushy and his energetic go getter personality left us feeling confident as purchasing a vehicle can be nerve racking! Kyle is definitely as great asset to Mullinx Dealership! More

Overall you did ok! Over all you did ok, When you said you were going to call you didn't, when you said I could use my military discount I couldn't, But when management g Over all you did ok, When you said you were going to call you didn't, when you said I could use my military discount I couldn't, But when management got involved you tried to make it right. over all your a 4 not a 5! Sorry their are things you need to work on. More