Mullinax Ford of Olympia

They treat us like family They took care of us like they would take care of their own family. They did what was right not what was profitable. During our most recent purcha They took care of us like they would take care of their own family. They did what was right not what was profitable. During our most recent purchase, they could have made a sale easy with a vehicle that would have been inoperable in the matter of days but they didn't. When they discovered the problems with the first used vehicle, they notified us and then sold us a better one for a reasonable price. In the past they took care of our needs first. We have a long history with the dealership and they took care of us every time. We always went to them first for our vehicle purchases. More

Easy buying experience with no pressure. I bought a new F350 and in less than 3 hours, I was driving home. Both Nick and Grant listened and actually walked out with a better with no pressure. I bought a new F350 and in less than 3 hours, I was driving home. Both Nick and Grant listened and actually walked out with a better interest rate than I have gotten on my own. More

What an ease! We found the truck online and got in contact with Craig Brown. He did a fantastic job from beginning to end of the purchase. He was not pushy, friendl We found the truck online and got in contact with Craig Brown. He did a fantastic job from beginning to end of the purchase. He was not pushy, friendly and made this first time purchase fun and memorable. I would definitely recommend him and the dealership for additional service. More

Easy experience We went down to Olympia because they had the car we wanted in stock and at a good looking price. It was easy to get in and go for a test drive, and th We went down to Olympia because they had the car we wanted in stock and at a good looking price. It was easy to get in and go for a test drive, and they gave us what seemed to us a very fair price for a trade-in. Jason was easy to work with and got us in and out as quick as he could, while we tried to keep two small children patient. Thanks for the service, and we'll keep you all in mind the next time we're looking for another new(-to-us) car! More

Such a great experience! I have purchased two vehicles from you guys in the last couple years and was very impressed with the service of our salesman Craig and the service dep I have purchased two vehicles from you guys in the last couple years and was very impressed with the service of our salesman Craig and the service department. I will def be buying future vehicles from Mullinax and Hope Craig is the one that helps us!! More

Hassle-free and Pleasant We worked with Nick, who made our car-buying experience hassle-free and pleasant. We'd be happy to work with him again for an future purchase. Subseq We worked with Nick, who made our car-buying experience hassle-free and pleasant. We'd be happy to work with him again for an future purchase. Subsequent visits for repairs were handled with excellent customer service. More

Stands by their Word Our salesman was Craig and he knew we fell in love with the used car but that I was apprehensive about unknown possible repairs. He worked with financ Our salesman was Craig and he knew we fell in love with the used car but that I was apprehensive about unknown possible repairs. He worked with finance and got us an extended warranty and was crucial in getting an issue fixed that was there when we bought the car. We've been driving our car now for about 6 months and I would have to say that the entire buying process was so simple, easy, and straightforward. we'll be going back when we need another car. More

Great customer service Kyle has been consistently helpful and we enjoy dealing with him. He contacts us proactively to ensure we have everything we need and we'd recommend h Kyle has been consistently helpful and we enjoy dealing with him. He contacts us proactively to ensure we have everything we need and we'd recommend him to anyone More

Third time is the charm, We bought our first flex in 2015. Brian was so helpful in his knowledge of computer systems, he became our trusted expert. We called him and dropped i We bought our first flex in 2015. Brian was so helpful in his knowledge of computer systems, he became our trusted expert. We called him and dropped in to talk with him over the next year as we learned about our car. But like so many we became fickle and Casper was there to find us a brand new truck! We didn’t even give him a heads up, we just showed up. He is always the same, calm, cool and collected. We trust him, he knows the different vehicles, what’s on the lot, how much we can spend and he just puts it together perfectly. So 1 year later we traded in the truck for another flex! And once again Casper was not only up to the task, but EXCELLED, we are keeping this one. Thank you Casper for making it so easy to make these purchases. We wish we could buy a new car every year just to drop in and have coffee with Casper, our trusted friend. More

Good to get a “No B$” dealership Got my Ford a bout a year ago. Staff was polite, as most dealership staff are, but there wasn’t any trust issues. Felt good, open and honest conversat Got my Ford a bout a year ago. Staff was polite, as most dealership staff are, but there wasn’t any trust issues. Felt good, open and honest conversation, pretty fair prices. The gold medal comes in to play when the staff was willing to work to fit my goals for price, processing and most of all, (shout out to Kyle) deliver my truck to my residence when I had issues with work. Good job. More