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Mullinax Ford of Olympia

Olympia, WA

4.6
536 Reviews

2225 Carriage Dr SW

Olympia, WA

98502

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Showing 536 reviews

February 15, 2024

As with the other Ford vehicles I and family purchased at Mullinax was treated well and not got the run around with misc fee's and nonsense common with other dealers and brands. Came away with a new 2023 E More

by Spokanemac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
austin, Brian Casper
Feb 16, 2024 -

Mullinax Ford of Olympia responded

Thank you for your review, Spokanemac! It's great to hear that your experience with us was straightforward and free of the usual hassles, continuing the positive trend from your previous purchases. Securing a new 2023 Escape Hybrid with 0% financing and a satisfactory trade-in value for your Jeep is fantastic. We appreciate your thanks to Brian and Austin and look forward to assisting you and your family in the future.

February 09, 2024

I picked up my new 2024 Bronco this afternoon. Chandler helped me order it in November and walked me through the whole purchase process and vehicle orientation. I am very pleased with Chandlers ea More

by kahbear
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Flood........five stars
Feb 10, 2024 -

Mullinax Ford of Olympia responded

Thank you for your positive review, Kahbear! We're thrilled to hear about your satisfying experience with Chandler and the seamless process of ordering and picking up your new 2024 Bronco. Your kind words about our team's professionalism and honesty are greatly appreciated.

January 26, 2024

Extremely friendly, helpful, and efficient. They went above and beyond all my expectations. Even with supply chain issues their attitude was always upbeat and positive. Showed real 'team effort More

by jim.bottorff
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Virgilio Ramirez
Jan 27, 2024 -

Mullinax Ford of Olympia responded

Thank you for your wonderful review, Jim! It's fantastic to hear that our team exceeded your expectations with their friendliness, helpfulness, and efficiency, despite the supply chain challenges. Your acknowledgment of their upbeat attitude and team effort in preparing and delivering your truck is greatly appreciated. We're here for you anytime!

January 22, 2024

Scammers. Through and through. They lie and cheat. They give you every excuse in the book as to why they can't deliver simple paperwork -- nearly came down to More

by Unhappy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zach Dodge, Grant Wiley, Gordon Abear, Chad Brigham
Jan 31, 2024 -

Mullinax Ford of Olympia responded

We sincerely apologize for your recent experience and want you to know that we take your concerns very seriously. Our primary aim is to provide top-notch customer service, and we deeply regret falling short of your expectations. To assist us in investigating the matter further and addressing any specific issues you encountered, we kindly request your information and details regarding the incident or concerns you've raised. Your feedback holds great importance to us, and we are committed to rectifying all aspects of your experience. We understand the inconvenience this may have caused you and are fully dedicated to resolving this promptly. Please do not hesitate to reach out to me directly if you have any further questions or concerns. Thank you for bringing this matter to our attention. Sincerely, Zach Dodge General Manager Mullinax Ford of Olympia Phone: 360-943-9300 Email: zdodge@MullinaxFord.com Website: mullinaxfordolympia.com

December 28, 2023

After multiple days and many tens of hours of searching nationwide I purchased my truck from Mullinax Olympia. Most of the deal was done all the way from California on the phone and by email. Chandler wa More

by gerrynorth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Flood
Dec 30, 2023 -

Mullinax Ford of Olympia responded

Thank you for sharing your experience, Gerry. It's wonderful to hear how our team, especially Chandler, provided you with honest and straightforward service, making your long-distance purchase smooth and satisfactory. We're thrilled you're pleased with your truck and hope to serve you again in the future!

December 16, 2023

Friendly, direct with all responses. Consistent attitude with all company participants.All purchasing decisions were unforced. More

by maherne8841
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance, RYAN TRUJILLO
Dec 16, 2023 -

Mullinax Ford of Olympia responded

Thank you for highlighting the friendliness and directness of our team, as well as the consistent attitude across all company participants. We're glad to know that you felt at ease with the purchasing process and that all decisions were made without any pressure. Your experience and satisfaction are important to us, and we strive to maintain this level of service for every customer. We appreciate your feedback and look forward to assisting you again in the future!

October 24, 2023

If I could give them 0 I would. Completely deceptive and predatory business practices. The manager ( can't remember his name) was completely unprofessional. They ran a hard credi More

by W2023
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Virgilio Ramirez
Oct 27, 2023 -

Mullinax Ford of Olympia responded

Greetings, Thanks for taking the time to share your feedback regarding your recent experience at Mullinax. We truly appreciate your input as it helps us better understand the issues you encountered and enables us to improve our services. Although we cannot get into details of credit and transactions online, we would like to speak with you to gain a more comprehensive understanding of your visit – this way we can try our best to rectify your concerns. We look forward to listening and speaking with you. Zach Dodge General Manager Mullinax Ford of Olympia 360-943-9300 e: zdodge@MullinaxFord.com w: mullinaxfordolympia.com

August 30, 2023

I had the pleasure of working with Gaberiel while buying my new truck. A very friendly,very honest, very professional sales individual.He made this a No Pressure expierence. Just the way I prefer, quick a More

by bigmanhutch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel/sales and Bobbi /finance
Sep 01, 2023 -

Mullinax Ford of Olympia responded

We're delighted to hear you had such a positive experience with Gabriel! It's our aim to make the car buying process as smooth and pressure-free as possible. Thank you for choosing us for your new truck, and we look forward to serving you again in the future.

August 21, 2023

Very courteous and professional buying experience. Jonathan Ramez was well informed regarding features of the Ford superduty trucks and was able to answer all my questions. More

by easyrider654
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramez, Gordon Abear
Aug 22, 2023 -

Mullinax Ford of Olympia responded

Thanks for leaving a review. We're pleased to hear that Jonathan Ramez provided you with a courteous and professional buying experience, showcasing his knowledge about the Ford Super Duty. We always aim to be well-informed to assist our customers best. Should you have any future inquiries or needs, Jonathan and our team are always here to help. Enjoy your truck!

August 21, 2023

Sef and Jon were great! They were super friendly and helped the trade in and buying process go smoothly. We are very happy with our purchase More

by Debbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sef Farias and Jon Robison
Aug 22, 2023 -

Mullinax Ford of Olympia responded

Thanks for sharing your positive experience. We're thrilled to hear that Sef and Jon were able to assist and ensure a smooth trade-in and buying process. Your satisfaction is paramount to us, and we're delighted you're happy with your purchase. Whenever you have any future needs or questions, we're here to help. Enjoy your new vehicle!

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