Mullinax Ford of Olympia

Staff was friendly and respected my needs and budget. I felt very comfortable .Diane and Chad were excellent on personal and professional levels. felt very comfortable .Diane and Chad were excellent on personal and professional levels. More

Great experience with Chad very thoughtful and honest, amazing service , very helpful and upfront with everything. He delivered excellent service amazing service , very helpful and upfront with everything. He delivered excellent service More

I appreciate the staff at this dealership, from the salesman (Sef) sales manager (Juan) to the finance manager (Bobb-I). These staff members work very well together to make sure the customer is taken c salesman (Sef) sales manager (Juan) to the finance manager (Bobb-I). These staff members work very well together to make sure the customer is taken care of from start to finish...Thanks Mullinax, John M. Gurley More

John was great! I highly recommend this dealership. I will definitely be a return customer here. Process was easy and fast. will definitely be a return customer here. Process was easy and fast. More

Jon Robison ~ Excellent to work with! Very happy with Jon’s approach of listening to what his customers are saying and then making it happen. If you want to deal with a great salesman go see Jon, he wo Jon’s approach of listening to what his customers are saying and then making it happen. If you want to deal with a great salesman go see Jon, he works at a great dealership! Diane in finance was great to work with too. Super happy to have bought our new Bronco Sport here! More

Matt and Dan were very helpful during my car purchase. I would recommend them if given the opportunity. would recommend them if given the opportunity. More

Very professional crew. Very helpful in every way. Made sure we got the best deal and all the discounts that were available to us. Ben Medina was very helpful and knowledgeable. He answered all of our ques sure we got the best deal and all the discounts that were available to us. Ben Medina was very helpful and knowledgeable. He answered all of our questions and took his time explaining all the features of our 2021 Expedition. Would highly recommend! More

I have patronized Olympia Ford for at least 30 years from the days of Boone Ford to today. Always been satisfied and even more today because of quick friendly service. Verle Ketchum has been a no. 1 repre the days of Boone Ford to today. Always been satisfied and even more today because of quick friendly service. Verle Ketchum has been a no. 1 representative and Byron Whiton who will be Verle’s replacement made sure that my confidence in Mullenix Ford continues. Thank you all including Mr. Dodge who many years ago was a student of my wife at South Bay grade school. More

Virgilio and Bobb-I were very good and knowledgeable. No pressure sale. Happy with the vehicle we purchased. They wanted us to have a good experience and we did. pressure sale. Happy with the vehicle we purchased. They wanted us to have a good experience and we did. More

Approximately 2 weeks ago, I attempted to make an online service appt. The feature didn't work. I corresponded with the Chat representative who couldn't schedule a service appointment for me but would make service appt. The feature didn't work. I corresponded with the Chat representative who couldn't schedule a service appointment for me but would make sure someone called me. A few days later, still nobody called. I attempted to call the Service Dept. was put on hold and transferred to a voicemail. Left a message that I'd like to schedule service but a week later, still didn't hear from anyone. Attempted to email the dealership using the online Contact Us feature. Still no response. Finally, called again yesterday. Transferred to Service Dept. where I again had to leave a message and again, nobody called. I gave up and called Awesome Ford in Chehalis. They immediately took my call and scheduled me for service on my new Ford Explorer ST. Seems like Mullinax Ford is "too busy" to concern itself with customers' service needs. More