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Mullinax Ford of Olympia

Olympia, WA

4.5
542 Reviews

2225 Carriage Dr SW

Olympia, WA

98502

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Showing 542 reviews

February 19, 2025

Good experience. A little gentle pressure, nothing inappropriate. Both sef and bobby were pleasant and informative More

by Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seferino
Feb 20, 2025 -

Mullinax Ford of Olympia responded

Thank you for your great review, Dave! We're glad Sef and Bobby made your experience pleasant and informative. We appreciate your feedback and hope to assist you again in the future!

February 18, 2025

The team at Mullinax was a pleasure to work with. Mike answered all of our questions and made buying our truck from out of state a breeze. He was upfront and transparent with costs, and even managed More

by rsnidarich
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Zolman
Feb 19, 2025 -

Mullinax Ford of Olympia responded

Thank you for your great review! We're glad Mike made your out-of-state truck purchase smooth and hassle-free, including the last-minute bedliner. Enjoy your new Ford, and we appreciate your recommendation!

February 12, 2025

Purchased a brand new ford at mullinax it sits in the driveway don't run called mullnax they said they might be able to look at it in2 months luckily Titus will is going to fix it today service at mullin More

by Brice540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Casey Hathaway, Brian Casper, Bryan McMillan Jr, Chad James, Craig Brown, Gordon Abear, Jeffrey Fredrickson, Kyle Day, Mike Murphy, Rick Kanter
Feb 18, 2025 -

Mullinax Ford of Olympia responded

We sincerely apologize for the frustration and inconvenience you’ve experienced. Purchasing a brand-new vehicle should be an exciting experience, and we regret that you've encountered issues so soon. Our service team works hard to assist every customer as quickly as possible, but we understand that waiting for an appointment can be frustrating. We also take customer service very seriously, and we would like to address any concerns regarding your interaction with our staff. Please reach out to our management team at your earliest convenience so we can learn more about your situation and see how we can assist you. Your feedback is important to us, and we’d like the opportunity to make things right.

January 18, 2025

Initial email communication with Juan (Sales Manager) was fast and helpful. We probably exchanged a dozen email before I decided to come in. My sales rep was Jonathan and in all honesty, you could not find More

by Rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales associate Jonathan Ramez, 5+ Star, Juan Rodriguez
Jan 20, 2025 -

Mullinax Ford of Olympia responded

Thank you for your detailed review, Rob! We're thrilled to hear that both Juan and Jonathan provided helpful, professional service and that you and your wife are loving your new car. We appreciate your honest feedback and are glad the overall experience was a positive one—your recommendation means a lot to us!

December 26, 2024

There are nice sales people there, and at least they knew quite a bit about electric cars and trucks (unlike some dealerships and sales people!). They do not work on commission, just on number of cars sold, More

by caringvet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad James
Dec 26, 2024 -

Mullinax Ford of Olympia responded

Thank you for sharing your detailed feedback, Caringvet! We're glad you appreciated the knowledge of our sales team and our lower-pressure approach, especially regarding electric vehicles. We’re sorry to hear about the issue with the Ford Charge Station Pro and encourage you to continue working with us to find a resolution—we’re here to help!

December 13, 2024

Very easy process, everything was straightforward. Chad was great to work with. Took a little longer than we expected to get the truck prepped and ready to take home, but we bought one that had just More

by scotthanna67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad James
Dec 14, 2024 -

Mullinax Ford of Olympia responded

Scotthanna67, thanks for the great review! We're glad to hear that your car-buying process was easy and straightforward, and that Chad provided excellent service. We appreciate your patience while your truck was being prepped – sometimes those fresh-off-the-lot vehicles need a little extra attention. Enjoy your new ride!

October 17, 2024

Tom Keefe was very patient and helpful in the whole process. I will definitely recommend him to my friends and family. Great experience More

by Judy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Keefe
Oct 18, 2024 -

Mullinax Ford of Olympia responded

Thank you for your wonderful review, Judy! We're glad to hear that Tom's patience and helpfulness made your experience a great one. We appreciate your recommendation and look forward to assisting you again!

August 15, 2024

I want to take this opportunity to acknowledge Mr. Austin W. McKinzie. He made my experience with the purchase of my Escape very easy. He is very professional and knowledgeable about the vehicle I w More

by glowworm33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diane Adams
Aug 15, 2024 -

Mullinax Ford of Olympia responded

Thank you for your excellent review, Gloria! We're thrilled to hear that Austin made your Escape purchase such a smooth and satisfying experience, and we'll certainly share your kind words with him. Your recommendation means a lot, and we're glad to have such a dedicated and knowledgeable professional on our team.

August 12, 2024

This review is for Diane Adams, Financial Manager, from Mullinax Ford in Olympia, Washington. Ms. Adams explained every detail of the contract with us. She was very thorough. She is very professional an More

by glowworm33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin
Aug 13, 2024 -

Mullinax Ford of Olympia responded

Thank you for sharing your experience, Gloria! We're delighted that Diane provided such thorough and professional service, ensuring you fully understood every contract detail. Your kind words and recommendation for her are greatly appreciated, and we'll pass along your feedback.

July 17, 2024

After purchasing 3 trucks here I wouldn't recommend any ford dealership. I thought the truck we were buying was on sale for $54,000.00 plus tax, license, etc. After it was written up and was $65,000.00 I w More

by bullywoman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rick Kanter
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