Mullinax Ford of New Smyrna Beach
New Smyrna Beach, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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We had a good experience with Mullinax Ford service. We just moved to the area and own two Ford vehicles. Mullinax will be our local dealer of choice. just moved to the area and own two Ford vehicles. Mullinax will be our local dealer of choice. More
New F150 Truck runs great. Only disappointment was the trade-in received for my 2014 F150 in great shape with 98000 miles on it. It is now for sale for $187 Truck runs great. Only disappointment was the trade-in received for my 2014 F150 in great shape with 98000 miles on it. It is now for sale for $18700. I felt that 14500 to 15000 was a fair deal. More
Service As we have the stay at home order had put off my oil change until light came on. Was told they were short staffed, but service was great as always. Al As we have the stay at home order had put off my oil change until light came on. Was told they were short staffed, but service was great as always. Also had a nail in my trier and was told and asked if wanted it fixed, I did. More
the salesman was good but while they were getting the price for my trade in one of the guys behind the special desk for the managers said and I quote "who the xxxx would drive a Mitsubishi" which is what price for my trade in one of the guys behind the special desk for the managers said and I quote "who the xxxx would drive a Mitsubishi" which is what I was trading. So I walked up got my keys and said "I am who the xxxx would drive a Mitsubishi" and walked out. Disrespectful people I dont tolerate especially when it's my money that pays them. More
Second vehicle purchased at this location, every time I buy a new vehicle they go the extra mile. Big shout out to Ashley our sales representative! buy a new vehicle they go the extra mile. Big shout out to Ashley our sales representative! More
If it weren’t for the service department I would give it 5 stars. They basically left if hanging for 10 days during a national emergency and we were trying to get back to Wisconsin. Finally just had to pi 5 stars. They basically left if hanging for 10 days during a national emergency and we were trying to get back to Wisconsin. Finally just had to pick up the car without the essential service getting performed. And we originally purchased the car from Mullinax! More
Service dept only honors 1 item at time on limited warranty Front end making popping metal sound. Limited warranty Replaced left strut bushing but not the right which was doing same thing. I’m sure it’s where t Front end making popping metal sound. Limited warranty Replaced left strut bushing but not the right which was doing same thing. I’m sure it’s where they can charge another $100 deductible for right side. There is no way they could not hear the right side when turning steering wheel but chose to ignore so I would have to bring it back and pay deductible again, More
liked the no dealer fees Two issues that we were unhappy with: Do not like pressured sales prices that are "only" good today. That turned us off completely so we walked awa Two issues that we were unhappy with: Do not like pressured sales prices that are "only" good today. That turned us off completely so we walked away. Bought the car two days later at the same price. The tele-check "we hold your check" for two weeks certainly DOES Not work for everyone. Very insulting when our check was declined. DO NOT use this as a sales incentive. Poor practice. once again turned us off on the purchase More
very easy and problem free I needed a replacement for my f-150 that was a total loss ,after shopping GMC ,Chevy , Dodge and Ford the best price and easy no pressure sales did th I needed a replacement for my f-150 that was a total loss ,after shopping GMC ,Chevy , Dodge and Ford the best price and easy no pressure sales did the trick . very happy : Donald j Ritchie More
Sales Manager Told me That I was too Smart and to Leave I tried buying a mustang today. Our salesperson was very helpful and incredibly kind. However, the deal came down to a $200 trade-in difference. I tried buying a mustang today. Our salesperson was very helpful and incredibly kind. However, the deal came down to a $200 trade-in difference. Our salesperson brought over the sales manager, who was initially pleasant. However, our conversation became slightly heated as we discussed the $200. After only a few minutes of talking, the manager walked away from our negotiation. A few seconds later, however, he hollered across the showroom floor to the salesperson, asking her about tag transfers, saying to me, "There's your $200". I hollered back that I did not accept this as an answer to my initial negotiation request. In response, the manager again hollered from behind the sales counter: "You're right, you're smarter than us. You need to leave". Isn't it odd that a sales manager personalized a lousy negotiation, especially hollering his frustrations from behind the sales counter? Maybe I rubbed him the wrong way or maybe his day was terrible, either way, I think there must be a better way of dealing with customers than trying to publicly insult them. More