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Mullinax Ford of New Smyrna Beach

New Smyrna Beach, FL

4.4
291 Reviews
At Mullinax Ford of New Smyrna Beach, we strive to make your dealership experience truly enjoyable. From our huge inventory of new Ford models to our incredible used vehicle specials, we are committed to finding the perfect car at the perfect price for each customer. Our hassle-free approach to sales marks our first step toward providing the exceptional dealership experience that you deserve. Our entire team -- experienced sales associates, professional finance team and expert service technicians -- all work together to ensure that you drive home satisfied. Our refreshing approach to car buying eliminates the stress that's often associated with shopping for a new vehicle. Our Up Front Pricing® eliminates the hidden fees and the haggling that make looking for a car such a chore. By removing the need for negotiations, you save time and money when you visit Mullinax Ford of New Smyrna Beach. We are proud to provide the type of service that leaves customers feeling good about their time with us and confident in their purchase. Once you find the right truck, SUV or car for your lifestyle, our Ford Finance team can explore the various options available to you, with payments that work for your unique budget. From financing a CPO Ford model to leasing a brand-new Ford, we will walk you through the process, addressing any questions or concerns along the way. Keep your investment in pristine condition for years to come with proper maintenance at our Ford service center, and be sure to check out our service specials for money saving coupons and offers. Visit us at Mullinax Ford of New Smyrna Beach in New Smyrna Beach, FL, and discover the joy of car shopping at Mullinax Ford of New Smyrna Beach. Just a short ride from Sanford, Deltona, Daytona Beach, Port Orange and Palm Coast, we are easy to get to from anywhere in Central Florida!
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2317 State Road 44

New Smyrna Beach, FL

32168

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Showing 291 reviews

April 05, 2021

Excellent customer service and quality of service cleanliness of waiting room bought vehicle from Mullinax and very pleased with everything dealership is convenient located and all staff accommodatin More

by Jimwaggoner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
March 08, 2021

Efficient service and explained findings and needs for my car. Kept me informed of time frame to have my car ready and no pressure to buy. More

by debystews
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Philips
Mar 08, 2021 -

Mullinax Ford of New Smyrna Beach responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

January 08, 2021

I want to take the time to acknowledge the following employees at Mullinax Ford of NSB. Our new 2021 vehicle ended up having a faulty parking break the day after we purchased it. The part was on back or More

by Erica & Sean Deaton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Mullins (Sales Manager), Josh (salesperson) Zack (financing)
January 06, 2021

HORRIBLE SERVICE I was turned away because they said my car was out of warranty, but guess what RON NORRIS FORD says otherwise! I went in on Tuesday, 01/06/2021 for a scheduled appointment because my clutc More

by dawncropp
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
John Meginniss
Jan 07, 2021 -

Mullinax Ford of New Smyrna Beach responded

Hello, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Mullinax Ford. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We would like the chance to talk to you further so please do call us at our Service Manager, Greg Benefield at (386) 428-9094 or gbenefield@mullinaxford.com at your earliest convenience so we can work with you to make this right. We hope to hear from you.

January 06, 2021

Super quick and easy purchase process!My salesman Ryan Super quick and easy purchase process! My salesman Ryan went above and beyond to help make the process smooth. I appreciate all of his hard work and More

by cflpropman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Carmody
Jan 07, 2021 -

Mullinax Ford of New Smyrna Beach responded

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

January 01, 2021

Best dealer around for buying a vehicle. I highly recommend it! Carlos Salome is the best salesman that will work for you finding the vehicle you want. More

by jmpcap52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Salome
December 24, 2020

The staff is knowledgeable, helpful and friendly. I will return to the same dealer when I next need a car. I have sent others to the New Smyrna dealer. More

by LSavey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Mullinax and team.
Dec 27, 2020 -

Mullinax Ford of New Smyrna Beach responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

December 13, 2020

After placing a deposit on a CPO MKC, and driving 100 miles to pick it up, we were told a mistake was made and they couldn’t honor the warranty. We were asked to purchase it from their sister dealership, More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lou Vasquez, Darryl Anderson
Dec 22, 2020 -

Mullinax Ford of New Smyrna Beach responded

Hi Mike, customer service is one of our top priorities so we are disappointed to hear we failed to provide you with the quality experience you deserve. Your comments play a key role in the success of our business so we hope to speak with you soon. General Sales Manager, Darryl Anderson, danderson@mullinaxford.com 386- 428-9094

December 08, 2020

Almost none of the employees wore masks, (in the height of pandemic). I felt my health was at risk here. Do they care? I take personal offense at the lack of concern. More

by bpxtn3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
both quick service and variety inside the main dealer building.
October 27, 2020

The Service department was very nice to deal with. John the service writer was great and so was the service manager. All in all a good experience. More

by mkc1home
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John - Service Writer
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