Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mullinax Ford of New Smyrna Beach
New Smyrna Beach, FL
288 Reviews
At Mullinax Ford of New Smyrna Beach, we strive to make your dealership experience truly enjoyable.
From our huge inventory of new Ford models to our incredible used vehicle specials, we are committed to finding the perfect car at the perfect price for each customer. Our hassle-free approach to sales marks our first step toward providing the exceptional dealership experience that you deserve. Our entire team -- experienced sales associates, professional finance team and expert service technicians -- all work together to ensure that you drive home satisfied.
Our refreshing approach to car buying eliminates the stress that's often associated with shopping for a new vehicle. Our Up Front Pricing® eliminates the hidden fees and the haggling that make looking for a car such a chore. By removing the need for negotiations, you save time and money when you visit Mullinax Ford of New Smyrna Beach. We are proud to provide the type of service that leaves customers feeling good about their time with us and confident in their purchase.
Once you find the right truck, SUV or car for your lifestyle, our Ford Finance team can explore the various options available to you, with payments that work for your unique budget. From financing a CPO Ford model to leasing a brand-new Ford, we will walk you through the process, addressing any questions or concerns along the way. Keep your investment in pristine condition for years to come with proper maintenance at our Ford service center, and be sure to check out our service specials for money saving coupons and offers.
Visit us at Mullinax Ford of New Smyrna Beach in New Smyrna Beach, FL, and discover the joy of car shopping at Mullinax Ford of New Smyrna Beach. Just a short ride from Sanford, Deltona, Daytona Beach, Port Orange and Palm Coast, we are easy to get to from anywhere in Central Florida!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 288 reviews
March 31, 2019
Truck I bought I was happy with the experience as a whole but they sold me a truck that hasn’t had an oil change since 2016. Not really a big deal but i think they d I was happy with the experience as a whole but they sold me a truck that hasn’t had an oil change since 2016. Not really a big deal but i think they definitely could’ve done a simple oil change and tire rotation on it More
by walkerjenkins
Employees Worked With
mike ayversome
Helpful March 22, 2019
Service Not as Anticipated I purchased a 2015 Ford Escape from Mullinax. It came with a Ford Certified Pre Owned Warranty. I also purchased an additional warranty that covers I purchased a 2015 Ford Escape from Mullinax. It came with a Ford Certified Pre Owned Warranty. I also purchased an additional warranty that covers over and above the Ford Warranty. Shortly after taking possession of the car, I began to feel a hesitation when I stepped on the gas. There was one incident where the gas pedal was to the floor, before the car proceeded. When I called the service department they told me I would have to pay $100 to have it repaired, or just a diognoses. (Who knows how much it would have cost without the extended warranty.) Mullinax Ford needs to take some responsibility for the cars that they sell. More
by Faith1221
Employees Worked With
Gary (salesperson). John (service tech)
February 06, 2019
Lemon truck Ok here we go the worst dealer as far as loyalty to there customers.. I have bout 4 cars from them have sent many friends there to buy cars.. And they Ok here we go the worst dealer as far as loyalty to there customers.. I have bout 4 cars from them have sent many friends there to buy cars.. And they finally "got" me lol.. Im actually thinking about getting a lawyer involved with this.. I bought a 2013 f150 traded in a 2010 f150 that i traded my f350 king ranch in for anyways the 2010 we traded that in because less than a month having it the timing cam phasers went out due to gummed up oil.. Anyways i reluctantly agreed to trade it in on a 2013 truck that was MUCH more expensive and i asked them about the head rests in the back seat and a second key.. They promised to take care of it and never did so im driving down the road and a ghy flagged me down and i had his old truck... He offered to give me the sexond key and the head rest i was so happy to hear that so went to his house and thats when he told me that the truck i bought he had only had a couple months and they had to give him a new truck because it had been in the body shop more than he had it due to a major rust issue with this truck.. So i figured ok ive only had a it a couple weeks ill go have them them look at it and they said" its no longer under paint warranty" wow ok what a bunch of crap they never disclosed that it had a history of body problems not did they report there own repairs to carfax so it was 100% covered up now my whole rocker panel is falling out and i bet that they will refuse to acnowledge that it had a prior known issue.. That they gave the guy before me a new truck over the same problem.. So elwill was my salesman and some guy named darrel was the sales manager and they act like they had no idea about the issue with this truck however during the sales process it was 100% its an amazing truck the guy who traded it bought another one had it lifted as well and hyped it up big time so tomorrow its going to a body shop to be checked for prior repairs and if so it will be getting a call to the news chanels.. It will be well known that this is bad bad bad business especially someone who trys to stay loyal to them... And with this info they know exactly who i am... Grey mustang gt, f350 king ranch, 2010 f150,, 2013 f150,, my salesman is elwill and i see he also has another issue with not helping to resolve issues.. They awesome friendly ppl till you buy the car then they dont care anymore.. They got your money so thats the goal.. They can care less if you come back or not..... DO NOT BUY FROM THEM.. More
by Seanandscott
Employees Worked With
Elwil and darrell new smyrna
December 20, 2018
Nice to you when they sell too you I recently traded in a sedan for truck approximately 30 days ago. I knew I would be paying more for gasoline. In this case, I am paying way more for I recently traded in a sedan for truck approximately 30 days ago. I knew I would be paying more for gasoline. In this case, I am paying way more for gasoline. It is obvious that the car manufacturer lied about MPG ratings. The truck has been babied by previous owners. Also no test drive could catch this. I am now seeking to trade this in just 30 days after the purchase. I got a raw deal, period. My fault absolutely, I let them take advantage of me and swindle me into a 19.9 percent loan with Ford Finance. The salesperson whom sold the truck to me will not answer her emails. I have been very polite in them. More
by neverbuyamericanagain
Employees Worked With
sales manager and saleswoman
October 29, 2018
Consistently poor service We grew up with Ford as our fathers were Ford employees. We are a Ford family, purchasing our first vehicle in 1979. In all that time Mullinax Ford ha We grew up with Ford as our fathers were Ford employees. We are a Ford family, purchasing our first vehicle in 1979. In all that time Mullinax Ford has been our worst encounter with a Ford dealership, specifically their service department. Service lacks consistency and we are extremely disappointed in their level of service. Promises have been made but actions do not follow through. From now on we will go to your competitor Yeoman Ford. Our first experience with them was much more positive than our experiences with your dealership. Maybe you should listen to what your customers are saying rather than blow them off. Chris, hard to call you when your note below doesn’t have an actual number More
by Fordfamily
Employees Worked With
Do not know specific names
September 28, 2018
had a great experience Overall, we had a great experience buying a car. We appreciate the up-front pricing and lack of dealer fees. We shopped around and this dealership had Overall, we had a great experience buying a car. We appreciate the up-front pricing and lack of dealer fees. We shopped around and this dealership had the best price. The employees were nice and helpful. We had difficulty getting a tag transferred and were not told there was another employee who could clear it up - we found out days later - that is our only complaint. More
by melfads
Employees Worked With
Carlos
September 27, 2018
Great Dealership Very helpful and knowledgeable staff. Very efficient car buying process that doesn’t take all day at the dealership. Post sale follow up from the sale Very helpful and knowledgeable staff. Very efficient car buying process that doesn’t take all day at the dealership. Post sale follow up from the sales team and customer service team was great. More
by jmather
Employees Worked With
AJ, Chris
September 20, 2018
First Class Dealership Mullinax Ford of New Smyrna Beach is a first class dealership. They are very ethical and honest. I negotiated a deal with them over the phone. Whe Mullinax Ford of New Smyrna Beach is a first class dealership. They are very ethical and honest. I negotiated a deal with them over the phone. When I arrived at the dealership, the trade-in value and out-the-door price were exactly what we had agreed upon. The environment is friendly, consultative, and relaxed. These are excellent people to do business with.. More
by Mustang Mike
Employees Worked With
Ashley Ballard, Darryl Anderson, Adam May, A.J. Jayasuriya
September 01, 2018
Out standing customer service Carlos was extremely helpful and knowledgeable friendly and non pushing the car he got me was exactly what I was looking for and I would highly recomm Carlos was extremely helpful and knowledgeable friendly and non pushing the car he got me was exactly what I was looking for and I would highly recommend this Dealership to anybody else They have a great selection and inventory and will do whatever it takes to get you into the car of your choice More
by Josh1234
Employees Worked With
Carlos
August 29, 2018
Got a great deal on a 2013 F150!!!!!!!!!!!!1 Very Happy working with Greg Wheaton , Great deal and fast processing loan and getting me out the door , see the truck on Saturday and driving away on Very Happy working with Greg Wheaton , Great deal and fast processing loan and getting me out the door , see the truck on Saturday and driving away on Monday FAST!!!!!!!!!!!!!!!!!!!!!!!!!Thank you!!!!!!!!!!!!! More
by Paul 74
Employees Worked With
service center doing 172 point chweck
