Mullinax Ford of Mobile

Fantastic experience!! Derek and the team at Mullinax made our experience easy and painless. Derek was honest and upfront about everything. I cannot recommend him enough. A Derek and the team at Mullinax made our experience easy and painless. Derek was honest and upfront about everything. I cannot recommend him enough. A great family man who took care of my family and I. More

Superb! Mullinax management and Derek Montalvo handled my request for a 2018 Ford Mustang in a professional manner. Everyone worked together to get my new ve Mullinax management and Derek Montalvo handled my request for a 2018 Ford Mustang in a professional manner. Everyone worked together to get my new vehicle to Mobile, AL. I was anticipating the delivery of my vehicle to take 3-10 days, but fortunately, it arrived in 2 days from another Mullinax 6 hours away. I would highly recommend Mullinax and Derek Montalvo. More

Amazing!! Dealing with Mullinax was by far the EASIEST most convenient experience I’ve had dealing with buying a vehicle. The prices are very competitive, and t Dealing with Mullinax was by far the EASIEST most convenient experience I’ve had dealing with buying a vehicle. The prices are very competitive, and the staff is super friendly and supportive. More

Very positive experience I found the used Explorer Limited with 4WD on the car guru website. I sent an inquiry to the dealer. Derek Montalvo responded via email immediately. T I found the used Explorer Limited with 4WD on the car guru website. I sent an inquiry to the dealer. Derek Montalvo responded via email immediately. The Explorer was a new arrival. He personally helped expedite the detailing so it could be shown and taken for a test drive. We are very appreciative of his helpfulness during this process. Car buying can be emotionally draining. His kind demeanor was very calming and reassuring. It was a pleasure doing business at Mullinax. More

Fast an Easi By far the most enjoyable car buying process I've ever had. Worked with Derek Montalvo at would work with him and Mullinex again when I need another t By far the most enjoyable car buying process I've ever had. Worked with Derek Montalvo at would work with him and Mullinex again when I need another truck. The finance people were nice folks too. More

Michael S. was great to work with I talked with Michael S. about a particular car & within a day he got back to me with the finance options. The next day, we went to test drive the car I talked with Michael S. about a particular car & within a day he got back to me with the finance options. The next day, we went to test drive the car & sign papers. Well, I was not too happy with it once I seen it in person. Michael seemed to pick up on the vibe & quickly turned it around by showing me a few more. I was drawn to a Fusion & within a few hours, he had me driving home in it. He was patient, kind, & never pushy. I will be back in the future! I love my Ford Fusion & the buying experience was a breeze. More

Wonderful experience. We were very impressed by the dealership and especially with Derek. This was our best experience with an automobile salesman ever. He made the pr We were very impressed by the dealership and especially with Derek. This was our best experience with an automobile salesman ever. He made the process easy and enjoyable. Always had time to answer our questions and explained all the features on your new car. We would definitely recommend Derek to our family and friends. More

do not get your vehicle serviced here I went to Mullinax on Thursday 06/15/2018 to get the works service on my Fusion. When I got it back the A/C did not work correctly, it appears the glo I went to Mullinax on Thursday 06/15/2018 to get the works service on my Fusion. When I got it back the A/C did not work correctly, it appears the glove compartment had been removed as the items in it were either not in it or completely rearranged they claimed they were looking for the key lock to rotate the tires. I doubt this as they could have asked me for it and second you are a ford dealership I'm sure you have the key lock as a basic tool. They also said nothing was wrong with the A/C But now when you turn it on it only comes on at the lowest setting. Upon taking it to a different shop it was discovered with me standing and watching that yes the glove compartment had been removed the vent on the passenger side was not put back completely into place the lower glove compartment bolts were missing. I then had them check out the rest of the work mullinax performed. It was discovered that the oil pan drain bolt head was rounded off. likely as a result of use of an improper tool being used such as an impact gun. Now I will have to pay to have that removed and replaced if it can be, or possibly replace the oil pan. Mullinax claims it has gotten 2 president awards for customer service. This just shows Ford motor company standards for service are not very high. More