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Mullinax Ford of Mobile

Mobile, AL

Overview
Employees
Reviews
Vehicles
4.8
1,198 Reviews
In the market for a new ride? Point your wheels toward Mullinax Ford of Mobile, where we always put our best price on every vehicle. Check out our huge inventory of new, used and certified pre-owned vehicles. Then maybe take a test drive in a new Ford F-150, Super Duty, Bronco, Explorer, Mustang or any of our many other models. Mullinax Ford of Mobile serves the entire greater Mobile area. And we’re one of the region’s top dealerships because our Up Front® Pricing and no dealer fees make the buying process simple and convenient. After the sale, visit our complete service and parts departments to keep your vehicle in top shape. Our experienced service technicians work on any year and model of Ford – even if you didn’t buy it from us. We also feature a full-service body shop for collision repairs that can service Fords as well as other vehicles. Mullinax Ford of Mobile – where you can shop with confidence, but without the stress.
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7311 Airport Blvd

Mobile, AL

36608

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Showing 1,198 reviews

April 20, 2023

Decided to buy truck in 15 minutes . 1 st visit. Shawn was authentic and knows his business.appreciate the pointers More

by MAHER.SAHAWNEH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Cochrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Koon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Ewbank
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Apr 21, 2023 -

Mullinax Ford of Mobile responded

Thanks so much for the five stars and the wonderful comment about Shawn. We're glad he and the team were able to make your buying experience a positive one. Enjoy your new vehicle! Safe travels.

April 19, 2023

Absolutely the best experience I have ever had buying a vehicle. Friendly environment. Wonderful staff. More

by gatorgal03@hotmail.com
Recommend Dealer
Yes
Employees Worked With
Jacob
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Apr 20, 2023 -

Mullinax Ford of Mobile responded

Thanks so much for the five-star rating and the wonderful comment. We're happy that our team could provide you with your best-ever experience buying a vehicle. We'll be sure to pass along your kind words. Enjoy your new ride! Safe travels.

April 17, 2023

Enjoyed my experience there. They made easy my car shopping. Easy negotiation, fair and strait forward. Competent salesman, manager. More

by Jgochoa
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Cochrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2023 -

Mullinax Ford of Mobile responded

Thanks for the five stars and for taking the time to let us know about your experience with us. We're happy we could make the buying process easy and stress-free. Enjoy your new ride! Safe travels.

April 14, 2023

Jeremy is the man ! If and when we buy another vehicle I will definitely look him up ! Awesome dealership every one there was nice from the beginning to the end ! Jeremy More

by Mparish68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Margaret Ornelas
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Apr 18, 2023 -

Mullinax Ford of Mobile responded

Thanks so much for the five stars and the shout-out to Jeremy. We're glad he made your buying experience friendly and stress-free and we will be sure to tell him he is The Man. Enjoy your new vehicle! Safe travels, and we look forward to being of service to you again.

April 12, 2023

Mullinax is a friendly, nice place that is a true value to the Mobile area. More

by CHRISO_85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Poeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doc
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Apr 14, 2023 -

Mullinax Ford of Mobile responded

Thanks so much for the five stars and the wonderful comment. We're happy we could make your buying experience friendly and stress-free. Enjoy your new vehicle! Safe travels.

April 12, 2023

Service department is one of the worst I've ever dealt with. Total apathy towards fixing problems and almost 0 customer service. More

by BCOOPER929@GMAIL.COM
Recommend Dealer
No
Employees Worked With
Lauren
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May 16, 2023 -

Mullinax Ford of Mobile responded

Thank you for sharing your feedback regarding your experience with our service department at Mullinax Ford of Mobile, Alabama. We appreciate your candidness and would like to address your concerns. We apologize if you felt that our service department displayed apathy toward fixing problems and provided inadequate customer service. This is not the level of service we strive to deliver to our valued customers, and we deeply regret any frustration or inconvenience caused. We take customer satisfaction seriously and will conduct a thorough review of our service department's practices to ensure that we provide efficient and attentive service to every customer. Your feedback will be used to identify improvement areas and implement corrective measures. Once again, we apologize for your negative experience with our service department. We are committed to learning from this situation and making the necessary improvements to serve our customers in the future better. Best regards, Mullinax Ford of Mobile Alabama

April 12, 2023

great did not rotate tires. have to wait a month plus for a transmission appt More

by mackmo734@gmail.com
Recommend Dealer
Yes
Employees Worked With
NA
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April 12, 2023

I have purchased several vehicles from Mullinax over the years , it’s not as smooth as the Tommy Davis years but still isn’t bad at all. More

by Kasey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doc Oenelas, Margaret Ornelas
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Apr 17, 2023 -

Mullinax Ford of Mobile responded

Hi Kasey. Thanks for the five-star rating and for being a repeat customer. We're happy to hear that our team continues to take good care of you (even if you still miss Tommy!). Enjoy your latest vehicle! Safe travels, and we look forward to being of service to you again.

April 11, 2023

Salesman was not very helpful and only appeared to be concerned about making a sale. Customer questions and concerns were not priority. More

by Brightlight
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Chris McGraw
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2023 -

Mullinax Ford of Mobile responded

Thank you for sharing your feedback about your recent experience at Mullinax Ford of Mobile. We appreciate your honesty and would like to address your concerns. We apologize if you felt our salesman was not as helpful as you expected and appeared more focused on making a sale. At Mullinax Ford, customer satisfaction is our top priority, and we regret if we fell short of meeting your expectations. We understand the importance of addressing customer questions and concerns promptly and effectively. We will review our sales team's practices to ensure every customer receives the attention and support they deserve. Your feedback will improve our service and provide a better experience for future customers. Thank you for bringing these issues to our attention. We appreciate your feedback and hope to have the chance to serve you better in the future. Best regards, Mullinax Ford of Mobile

April 05, 2023

Lynn was easy to work with. He listened to what we were looking for and found us the vehicle we wanted and helped with the accessories and installation of the accessories. He More

by LISA@THOMASROOFING.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lynn Wyatt
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Apr 17, 2023 -

Mullinax Ford of Mobile responded

Hi Lisa. Congratulations on your new Bronco! It's a great vehicle and we know you will enjoy it. We're glad to hear that Lynn took great care of you and made your buying experience a positive one -- including a complete tutorial on your new vehicle. Safe travels and we look forward to being of service to you again.

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