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Mullinax Ford of Mobile

Mobile, AL

Overview
Employees
Reviews
Vehicles
4.8
1,196 Reviews
In the market for a new ride? Point your wheels toward Mullinax Ford of Mobile, where we always put our best price on every vehicle. Check out our huge inventory of new, used and certified pre-owned vehicles. Then maybe take a test drive in a new Ford F-150, Super Duty, Bronco, Explorer, Mustang or any of our many other models. Mullinax Ford of Mobile serves the entire greater Mobile area. And we’re one of the region’s top dealerships because our Up Front® Pricing and no dealer fees make the buying process simple and convenient. After the sale, visit our complete service and parts departments to keep your vehicle in top shape. Our experienced service technicians work on any year and model of Ford – even if you didn’t buy it from us. We also feature a full-service body shop for collision repairs that can service Fords as well as other vehicles. Mullinax Ford of Mobile – where you can shop with confidence, but without the stress.
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7311 Airport Blvd

Mobile, AL

36608

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Showing 1,196 reviews

January 15, 2024

I am a 4 time purchaser at this dealership so they must be doing things right More

by HOWI3856
Recommend Dealer
Yes
Employees Worked With
Robert Koon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Koon
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Jan 15, 2024 -

Mullinax Ford of Mobile responded

Thank you for being a loyal customer and for your continued trust in us. It's wonderful to hear that your repeated experiences have been positive, leading to four purchases. Your satisfaction is a testament to our commitment to doing things right. We look forward to serving you again in the future.

January 15, 2024

There were a few bumps in the road toward our car purchase, but the staff did what they could to smooth out the process. We are happy with our final purchase. More

by SMRB
Recommend Dealer
Yes
Employees Worked With
Robert Koon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Koon
Report | Print
Jan 15, 2024 -

Mullinax Ford of Mobile responded

Thank you for your review. We're glad to hear that despite a few bumps along the way, our staff worked effectively to smooth out the process for you. Your happiness with the final purchase is important to us, and we appreciate your understanding as we navigated through those challenges. We hope to provide an even smoother experience in any future interactions.

January 15, 2024

Very good experience had a great salesman only issue I had is that they waited until after I bought the truck to let me know it had damage during transit that had been fixed More

by hollingerdawson9
Recommend Dealer
Yes
Employees Worked With
Robert Koon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Koon
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Jan 15, 2024 -

Mullinax Ford of Mobile responded

Thank you for sharing your experience. We're glad to hear that you had a very good experience and found our salesman great. We apologize for any inconvenience caused by the delay in communicating the transit damage and its repair. Your feedback is important and helps us improve our communication and customer service. We appreciate your understanding and are here to assist with any further concerns you may have.

January 15, 2024

No sales pressure. Was willing to show as many trucks that we wanted to look at. Very helpful More

by whurley33
Recommend Dealer
Yes
Employees Worked With
Robert Koon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Koon
Report | Print
Jan 15, 2024 -

Mullinax Ford of Mobile responded

Thank you for your feedback. We're glad to hear that you experienced no sales pressure and found our team willing and helpful in showing you a variety of trucks. Your satisfaction is important to us, and we're pleased we could assist you effectively.

January 15, 2024

A no pressure experience and Mr. Hankins presented the produce well. This is my second purchase from Mullinax and because of Mr. Hankins, I will be a return customer. More

by ETERRY0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Cochrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Koon
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hankins
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Jan 15, 2024 -

Mullinax Ford of Mobile responded

Thank you for your review. It's wonderful to hear that you had a no-pressure experience and that Mr. Hankins presented everything well. We're honored that your positive experiences, especially with Mr. Hankins, have made you a returning customer. Your loyalty and trust in us are greatly appreciated.

January 15, 2024

Awesome and easy to work with Sales department was fantastic, finance department, but a really good job and they understood it what we were looking for. More

by JASONOHERN
Recommend Dealer
Yes
Employees Worked With
Robert Koon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Koon
Report | Print
Jan 15, 2024 -

Mullinax Ford of Mobile responded

Thank you, Jason, for your review. We're delighted to know that both our sales and finance departments made your experience awesome and easy. It's great to hear that they understood your needs and did a fantastic job in assisting you.

January 15, 2024

Very pleasant and helpful Bill Ford done a great job Thanks for his help. Professional More

by Walthilyer
Recommend Dealer
Yes
Employees Worked With
Robert Koon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Koon
Report | Print
Jan 15, 2024 -

Mullinax Ford of Mobile responded

Thank you for sharing your experience! We're thrilled to hear that Bill provided excellent service and was a great help to you. Your acknowledgment of his professionalism means a lot to us.

January 10, 2024

Very good Both Mr Albritton and Mr Koon were very nice and helpful and it was a nice experience More

by CHARLESYARBERRY
Recommend Dealer
Yes
Employees Worked With
Robert Koon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Koon
Report | Print
Jul 03, 2024 -

Mullinax Ford of Mobile responded

Thank you for your kind review, Charles! We're pleased to hear that Mr. Albritton and Mr. Koon provided you with a pleasant and helpful experience. We appreciate your feedback and look forward to serving you again.

December 16, 2023

Honest prices, good customer service, and good trucks! I got a good deal and good follow up service later with questions I had. More

by PHILHOLLSTEIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2023 -

Mullinax Ford of Mobile responded

It's wonderful to hear that you're satisfied with the honest pricing, customer service, and quality of our trucks. We're glad you got a good deal and that our team was able to provide helpful follow-up service for your questions. Your satisfaction is our top priority, and we're here to assist with any future needs or inquiries you might have. Thank you for sharing your positive experience, and we look forward to continuing to serve you!

December 16, 2023

Very nice and polite people to work with. I will return again to buy another vehicle. I will refer everybody. I know to buy vehicle from y’all. I do appreciate your service. Thank y’all. Hope More

by Godlovesmetwo1005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Parrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kushon Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2023 -

Mullinax Ford of Mobile responded

We're delighted to hear that you had a positive experience with our team and are considering returning for your next vehicle purchase. Referring friends and family is the highest compliment we can receive, and we truly appreciate it. Thank you for your kind words and support. Wishing you a Merry Christmas as well, and we look forward to seeing you again. Happy holidays and safe travels until we meet next!

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