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Mullinax Ford of Mobile
Mobile, AL
1,293 Reviews
In the market for a new ride? Point your wheels toward Mullinax Ford of Mobile, where we always put our best price on every vehicle.
Check out our huge inventory of new, used and certified pre-owned vehicles. Then maybe take a test drive in a new Ford F-150, Super Duty, Bronco, Explorer, Mustang or any of our many other models.
Mullinax Ford of Mobile serves the entire greater Mobile area. And we’re one of the region’s top dealerships because our Up Front® Pricing and no dealer fees make the buying process simple and convenient.
After the sale, visit our complete service and parts departments to keep your vehicle in top shape. Our experienced service technicians work on any year and model of Ford – even if you didn’t buy it from us. We also feature a full-service body shop for collision repairs that can service Fords as well as other vehicles.
Mullinax Ford of Mobile – where you can shop with confidence, but without the stress.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,293 reviews
November 21, 2017
It was good experience It was very good service everybody was very nice and helpful everybody worked very hard to get you a good deal better price I thought so It was very good service everybody was very nice and helpful everybody worked very hard to get you a good deal better price I thought so More
by Vince
Employees Worked With
“Monty” Derek Montalvo
November 20, 2017
Good experience new car buying Assisted with locating a specific type of truck that I was desiring. Easy fast smooth process. Would return again for the excellent service I receiv Assisted with locating a specific type of truck that I was desiring. Easy fast smooth process. Would return again for the excellent service I received. More
by Jammel3700
Employees Worked With
November 20, 2017
Exceptional customer satisfaction Our salesman, took time to first identify what we really wanted and then find us several trucks to choose from. He was very knowledgeable of the produ Our salesman, took time to first identify what we really wanted and then find us several trucks to choose from. He was very knowledgeable of the product and very understanding to our wants. He explained the very options and what would be a good fit for us. As well, the entire sales team, sales manager and finance manager were extremely friendly, hospitable and helpful, making our 140 drive a very positive venture. I would recommend the Mullinax dealership to anyone looking to buy a great Ford product that wants An A-1 experience. More
by Ed580drums
November 19, 2017
Disaster Averted! My vehicle purchase was a nightmare but Derek Montalvo and the Mullinax team went above and beyond to help a guy in need. Long story short, I flew fro My vehicle purchase was a nightmare but Derek Montalvo and the Mullinax team went above and beyond to help a guy in need. Long story short, I flew from across the state with my own financing to pick up my vehicle and upon making it there, due to an error with my bank, the financing process came to a halt. This happened in a Saturday so my bank was closed and couldn't get a resolution. Frustrated and about to fly back home empty handed, Derek and his financing team jumped in to help. Even through my credit is not great, these guys got me a last minute financing deal right before the store closed. I would've flown back with $600 in wasted travel expenses with no car if it weren't for their thoughtfulness and determination. You guys made it happen and fixed my nightmare.Thank you from the bottom of my heart! More
by Apaladino91@yahoo.com
Employees Worked With
“Monty” Derek Montalvo
November 19, 2017
Best car buying experience ever! Derek Montalo and "Doc" went above and beyond to make sure I got exactly what I wanted and my payment was where I needed it to be. This dealership li Derek Montalo and "Doc" went above and beyond to make sure I got exactly what I wanted and my payment was where I needed it to be. This dealership lives up to his reputation. More
by Alisa62
Employees Worked With
“Monty” Derek Montalvo
November 18, 2017
Excellent Wonderful,fast, and painless experience. Would recommend Ben and mullinax to anyone! Ben was very helpful and gave us every detail about our car and e Wonderful,fast, and painless experience. Would recommend Ben and mullinax to anyone! Ben was very helpful and gave us every detail about our car and explained every step of the financing process. Best car salesman I have ever had the pleasure of doing business with! More
by Hendersonwife
Employees Worked With
Ben Howell
November 16, 2017
Awesome salesman Derek was totally awesome no pressure nice respectful and no pressure guy. Very enjoyable experience. I had already been to three other dealerships in Derek was totally awesome no pressure nice respectful and no pressure guy. Very enjoyable experience. I had already been to three other dealerships in Mullinax seem to be the most honest and trustworthy More
by Vancleave0004
Employees Worked With
“Monty” Derek Montalvo
November 15, 2017
BEST prices and TOP SHELF Service!! Don't sign that line until you've shopped with Mullinax Montalvo helped me get the truck I needed at the price I wanted. While doc in finance was goin Don't sign that line until you've shopped with Mullinax Montalvo helped me get the truck I needed at the price I wanted. While doc in finance was going to work getting me the best rate possible.. best all around dealership I'll be back. More
by Highcottonlivin
Employees Worked With
Doc, “Monty” Derek Montalvo
November 14, 2017
Great and Quick Service They were friendly and able to get me into the car I wanted. Very easy and quick. Thanks Derek and Doc, you both were very helpful. They were friendly and able to get me into the car I wanted. Very easy and quick. Thanks Derek and Doc, you both were very helpful. More
by Clint9980
Employees Worked With
Doc, “Monty” Derek Montalvo
November 14, 2017
3 to 4 hours turned into 3 days I purchased a CPO Explorer, which was supposed to have a 170 point inspection. Somehow the sunroof shade was missed. I operated it before making the p I purchased a CPO Explorer, which was supposed to have a 170 point inspection. Somehow the sunroof shade was missed. I operated it before making the purchase and it had a loud clicking noise. Service dept looked at it and determined it was the motor. They had to order it, so I made the purchase and brought it back at 7:15 am on Wednesday. I was met by Wendy, a service writer. When she thought the service department had to make the repair she told me it was a half-day job, then went to a whole day, then more than a day....which is it? When she found out the used car service dept had to fix it, it went down to 3-4 hours. Again, which is it? After waiting 4 hours and no word of it being completed, I went and asked Wendy. She didn't know anything. I contacted my salesman Derek Montalvo. He looked into it and found out that it was not the motor, but a bearing. At this point the entire overhead was down, so Derek went back to the Service dept to get me a loaner car so I could leave my Explorer there. I finally got a new Escape as a loaner at 1:30 pm, over 6 hours after I arrived there. I left with the promise it would be done on Thursday. It wasn't. They received the part in at 2 pm, and even though it was a 3-4 hour job, which made me think that having it half way done before the part arrived it would only take 2 hours to put back together, it didn't get done by the COB on Thursday. As a matter of fact it was not ready until 4 pm on Friday. I was told it was ready at 3 pm, but it wasn't. They sent it through to get cleaned. They didn't get the roof or the sunroof glass. I hope this is not a typical service dept experience at Mullinax. I do know one thing, during my 6 hours in the Service Dept waiting room, they sold a lot of windshield wipers. Almost every person that was sitting in there was told their windshield wipers needed to be replaced...$30.95 was quoted to every one of them, which really is a decent price. As a final thought; I drove 650 miles home from Mobile, AL to St. James City, FL, and I love, love...love this Explorer. What a great SUV. More
by Mark Johnson
Employees Worked With
Used Car Service
