Mullinax Ford of Kissimmee

My friend arrived from out of state with a problem with the rear differential in her Ford Escape. Spoke with a service writer and he told her, sorry, there’s a 2 week wait. At the point spoke with the serv the rear differential in her Ford Escape. Spoke with a service writer and he told her, sorry, there’s a 2 week wait. At the point spoke with the service manager and Brandon a service writer. The vehicle was diagnosed, parts ordered and she was on her way back home in a few days. These 2 gentlemen went above and beyond, knowledgeable and courteous. Thank you for all your help!! More

I went in to look at a specific car, the dealer there saw that the car that I went in to look at wasn't going to what I needed and helped me to find the perfect car for me. I have a car that I love and at a that the car that I went in to look at wasn't going to what I needed and helped me to find the perfect car for me. I have a car that I love and at a great price. Plus, the dealership does not charge a dealership fee or any other fake fees, like reconditioning fee. They were reasonably priced and great value. Plus, Robert my sales associate, was amazing! More

This dealership was a pleasant surprise. The service was professional, low key and low pressure, they were more interested in getting us in the right vehicle than the sale, or so it seemed. The service was professional, low key and low pressure, they were more interested in getting us in the right vehicle than the sale, or so it seemed. And BONUS!! No insane dealer fee! Thank you, we are customers for life. More

I would like to thank the Director of Customer service (George) for the help and guidance he gave me. Even though I did not buy my vehicle from his store he came to my rescue. George took the time to call (George) for the help and guidance he gave me. Even though I did not buy my vehicle from his store he came to my rescue. George took the time to call me on his day off to find out the issues I was having. I cannot thank him enough he is definately an asset to the company. Thank you George for the help and letting me know who to reach out too, you are fabulous. Beverly Bruno More

Ordered a mustang from this dealership several months ago and the buying process was simply just amazing from start to finish. They worked hard to get me the best price on the car including locking in incent and the buying process was simply just amazing from start to finish. They worked hard to get me the best price on the car including locking in incentives and xplan pricing from the time I ordered it and they had no dealer doc fees. They also found me an amazing APR. They didn’t attempt to add any nonsense addons such as nitrogen tires locjack ect. The finance office did offer things like gap, extended warranty ect but there wasn’t any high pressure to purchase those items. All an around excellent experience you can’t beat in this market. More

So, I typically don't write many reviews but I thought this one needed a review. I unfortunately got into a car accident with my new truck I had a week and a half. I bought it from another dealer out o this one needed a review. I unfortunately got into a car accident with my new truck I had a week and a half. I bought it from another dealer out of Connecticut. Absolutely horrible experience with them. And I had to go through the whole process again but with another major dealer. Found a truck at Mullinax Ford out of Kissimmee FL. Came in to check the truck out. I had Octavio help me through the process. Honestly, it was one of the best experiences I've had with a dealer. Was in and out with everything in a half of a day. Octavio and his team were fabulous and not pushy at all. I highly recommend these guys to purchase a vehicle. I will NOT hesitate to go back and buy any future vehicles from them. Thanks guys, I appreciate it! More

Dealer doesn’t update online inventory often enough. Vehicle listed but wasn’t available. Slow to respond to inquiry. Dissatisfied with experience. Vehicle listed but wasn’t available. Slow to respond to inquiry. Dissatisfied with experience. More