
Mullinax Ford of Kissimmee
Kissimmee, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 333 reviews
Great salesperson. Super upfront and loved his energy. I'd recommend him all day long Super upfront and loved his energy. I'd recommend him all day long More
my 2 words would be STAY AWAY specially for after Sales service……. Got my Mach E 2023 from them let me try point out the issues that I had below -had my first service booked and my appointment was for 5pm service……. Got my Mach E 2023 from them let me try point out the issues that I had below -had my first service booked and my appointment was for 5pm, but walk in at 11am been told that I would have to wait for 2 hence I decided to come back at 5pm -Gave my car in at 5pm got it back at 7pm they literally started working on it at 6:30 the reason I know this is because they called me in to ask where the lock for ties bolts are. Point been I had to wait 2 hours any which ways which was told will be maximum 40min ☹ -Secondly to my surprise when out to see my car, as they proudly advice complimentary wash, which was not provided. -Sat in my car saw the sign for screen washing liquid been empty no one looked at that and I was under the assumption they would actually refill it as a normal servicing does. -I had some scratches on my Car rims, and I paid extra for them to get fixed if something happens to them when I bough the car asked the lady at the service desk when I came in she adviced that they only provide the service on Thursday and the guy responsible would give me a call never ever got a call. -Now the most interesting part got a survey which I rated based on my experience, I was abroad and I got a call from Service director spoke to me really well, I gave him the exact snapshot which I have listed above and he was really willing to help me and advice me that once I back in the country, they will come pick my car, give me a replacement car, will be doing a complete clean of car inside and out and on top life time tier rotation 😊 which I wasn’t sure how many times I would be using. And I was advised to give the call back to the Service Director when I am in country and all on the listed addon will be provided But the catch was I would get another survey in next couple of days and I need to rate them best but unfortunately I never received the survey. -Fast forward I came back to the country called the service director after trying to give him the back ground and reminding him of out communication he asked me if I have competed the survey and I said that I never got any survey, he is straight up reply was oh in that case I cannt do any thing for you which was an absolute disappointment… so all in all as long as I did gave them 5 star in the survey which genuinely I didn’t receive they would be all happy. Sorry for long review but just wanted to make sure if you are buying here don’t expect even mediocre service… as all of there reviews are for new purchase and all the negative reviews are for after sales service… please be mindful and don’t get distracted by there amazing review at Google. More
Needed a liftgate actuator replaced. Santiago, my service agent, told me that since they had the part, they could get the work done almost immediately! I was "second" in line. Yep, wi Santiago, my service agent, told me that since they had the part, they could get the work done almost immediately! I was "second" in line. Yep, within a few hours Santiago called, "Your car is ready!" I really trust Mullinax as I've had them work on a MAJOR issue prior (Car insurance paid for!). They are great in Customer Care!! Thank you!! More
We bought our car in May 2023 , a truck F150, 2018 diesel the engine power stroke turbo diesel 4x2 transmission is the 10r80, twice in the warranty period we were in the store informing that the car had a pr the engine power stroke turbo diesel 4x2 transmission is the 10r80, twice in the warranty period we were in the store informing that the car had a problem in the transmission box. And we were informed that it was just a system. Yesterday, 3 months after the warranty ended, we returned to the store with a desire to change cars, and our nightmare began. The SAME STORE that previously reported that it was not a problem with the transmission now they say that my car needs to have the transmission changed a budget of 7 thousand dollars! We were injured, deceived for a year and now the loss is ours! I don't recommend this place even for my biggest enemy More

Octavio was great from the beginning to end, answer all of my questions and I was able to get in and out very fast! of my questions and I was able to get in and out very fast! More
We would like to give Darline Burke 5 stars! She was extremely helpful when our car was in the service department for 24 days. She provided excellent customer service. Thank you Darline for yo She was extremely helpful when our car was in the service department for 24 days. She provided excellent customer service. Thank you Darline for your help! More
Excellent, all around service: Staff is friendly, and welcoming. Knowledgeable of the customer needs and always ready to point the client in the right direction. Mr. Santiago Hernandez was my Service A welcoming. Knowledgeable of the customer needs and always ready to point the client in the right direction. Mr. Santiago Hernandez was my Service Advisor, took the time needed to performed a thorough inspection; fluids, wipers, battery, tires, etc. Darline Burke, at the front desk, always has a pleasant, friendly, accommodating disposition and a welcoming smile. Its's a pleasure to do business with Mullinax Ford. More
Shout out to Dominic and Brandon at Mullinax Ford in Kissimmee! Unfortunately, I was in a car accident a few weeks ago that caused me to be in the market for a car a couple years earlier than expected. Kissimmee! Unfortunately, I was in a car accident a few weeks ago that caused me to be in the market for a car a couple years earlier than expected. I searched for hours online and went to a number of dealerships in search of the right vehicle and situation for me. When I came across these guys and reached out, Dom was knowledgeable and down to earth. There was no pressure to buy or any misleading verbiage on the website or in person. Once I got the test drive in of the Mach 3, I knew that it was the right car. The team worked hard to make everything work and were very helpful with tips and hospitality. I would highly suggest this dealership, as there are no extra dealership fees or other mark-ups, like most of the others. I’m very thankful for their help and will be going back there whenever I’m in need of a new vehicle…. Hopefully not too soon, though. ;). More
This is my third time purchasing from this dealership and they did not disappoint. Five stars every time. they did not disappoint. Five stars every time. More
I bought a Ford Fusion Hybrid in March 2020 and received very good service. When I went to finance, Mr. Manny Pauta recommended a more complete extended warranty that he had, assuring me that it would cover very good service. When I went to finance, Mr. Manny Pauta recommended a more complete extended warranty that he had, assuring me that it would cover the entire car, including the key. This December, the car had a problem with the battery of the hybrid electrical system (not the engine battery) and I was informed that the warranty did not cover it and I had to pay the amount of 625 dollars. When I asked Manny, he told me that he had told me that the battery was not part of the warranty, but that was not what he said that day. I'm just here to warn you, when you go to buy extended warranties, read the entire contract, don't do what I did. More