
Mullinax Ford of Kissimmee
Kissimmee, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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On 03/22/2022 I visited the service department for a replacement of the door keypad that was under an extended warranty by FORD. This part had to be replaced 3 times under the FORD warranty since it is replacement of the door keypad that was under an extended warranty by FORD. This part had to be replaced 3 times under the FORD warranty since it is garbage design by FORD. The service person asked to comeback on the 3/24/2022 to do the work so I did. Then, he refused to perform the work using multiple excuses making me waist 2 trips to this dealership. He did not even made an attempt to contact FORD. What a terrible customer service and dealership. Stay away from FORD and this dealership. More
Dealer doesn’t update online inventory often enough. Vehicle listed but wasn’t available. Slow to respond to inquiry. Dissatisfied with experience. Vehicle listed but wasn’t available. Slow to respond to inquiry. Dissatisfied with experience. More
Go see Tonia at Mullinax Ford of Kississmee. She is an awesome sales presentative: professional, down to earth, & she made sure I was taken care of. With being 12 hours away from the vehicle and not seein awesome sales presentative: professional, down to earth, & she made sure I was taken care of. With being 12 hours away from the vehicle and not seeing it in person, Tonia made me feel very at ease about my decision to purchase. I love it and so glad to have had such a great buying experience with her! I high recommend her. Go see, Tonia! More
Don't buy here. Robert Reed and Ashley in finance just don't care. I have been lied to, discriminated against and played games with. I have bought two vehicles from this dealer in the past. Never again. W don't care. I have been lied to, discriminated against and played games with. I have bought two vehicles from this dealer in the past. Never again. Worst dealer ever. They are Sneaky and liars. Beware. Go to Jarrett Ford or Weickert Ford they are honest and fast and do not discriminate. More
Does it really take over 8 hrs to perform oil change, rotate tires and check why the ac doesn't blow cold. The ac check did cost another $140.00. 12 minutes later they said oh, you need everything replac rotate tires and check why the ac doesn't blow cold. The ac check did cost another $140.00. 12 minutes later they said oh, you need everything replaced to the tune of $2500.00. alignment still hadn't been done. They would replace the air filter for another $25/35 dollars. My wife and l purchased our 2014 f150 two years ago. I liked the sales experience. The service.....let's just say You won't have me as a customer again......Mark and Donna St Cloud fla. More
Mullinax had just what my husband was looking for. The price was very reasonable. We could not believe the price and the condition of the vehicle. George Davis was the salesman. We worked very hard on my price was very reasonable. We could not believe the price and the condition of the vehicle. George Davis was the salesman. We worked very hard on my husband behalf. We were having internet problems with the application. George did not stop trying to solve the problem. He was great. Even though we are from the Tallahassee area, we will consider doing business there again. More
Make Mullinax ford of Kissimmee your first visit and your la st. I made the mistake of visiting multiple Ford dealerships and web sites, over the course of 6 months or so. Walked onto the lot there at Mull st. I made the mistake of visiting multiple Ford dealerships and web sites, over the course of 6 months or so. Walked onto the lot there at Mullinax ford of Kissimmee and was greeted by Blake Tressler the Sales Consultant. Wow Mullinax of Kissimmee, what a game changer! I came in over-informed and flooded to confusion with offers and options from all of my reading and shopping at other dealers. Through test driving, showings and first hand input, Blake was interested in what I wanted in a vehicle and was able to help me locate the truck of my dreams. It took dealing with him to realize I really was ready to buy. No pressure, no hype, just honest to goodness understanding and patience. Working with me for almost a week to locate a truck I shall have for years to come. Ohhh, lets not forget to mention the service after the sale….. I’ve received calls with-in the first week of owning the truck from the service department to make sure everything is good, the finance manager Manny Pauta reached out to be sure I was happy with everything and Blake has called and sent a thank you card just to be sure all is good. I guarantee Mullinax of Kissimmee will be there for me anytime I need them. The attention to what the customer wants and selling the experience and not just the vehicle is refreshing and just what the car sales industry needs. Thank you Blake and thank you Mullinax of Kissimmee. Hopefully others will follow this business model. Customer for Life Dave K. More
Brandon goes above and beyond for his customers. When I forgot to leave the key, he came to my house to get it so I wouldn’t have to go all the way back out! forgot to leave the key, he came to my house to get it so I wouldn’t have to go all the way back out! More
Francisco spoke to our salesperson in Winter Haven ,who described our Situation while we were on vacation in the Kissimmee area . Our C-Max Energi was dead and apparently needed a new battery . We got a ju described our Situation while we were on vacation in the Kissimmee area . Our C-Max Energi was dead and apparently needed a new battery . We got a jump and drove it to Mullinax where we were greeted by Francisco who was expecting us and knew what needed to be done. We waited in a comfortable Area with a large screen TV and was given bottled water. In a reasonable amount of time we were on our way back to the resort and since the battery was still under warranty we didn’t even have a bill. We were treated as if we were loyal customers and we left so grateful . Can’t praise them enough. More
Amazing friendly committed to customer service Purchased a used car from Mullinax and decided to exchange it for another within their 5 day exchange period. It couldn't have been easier!Gabriel the Purchased a used car from Mullinax and decided to exchange it for another within their 5 day exchange period. It couldn't have been easier!Gabriel the salesman who sold me both vehicles was constantly in contact and was very professional,committed and followed through with me entirely from start to finish! He, along with the rest of the staff at Mullinax Ford in Kissimmee were totally friendly and just gave me the best experience I have ever had buying a vehicle ever! Their upfront pricing is true and there was no pressure or stress when purchasing from them! I would 100% recommend them to anyone looking to buy a new or used vehicle! Thank you Gabriel you are super personable and a pleasure to work with! Melissa J More