Mullinax Ford of Central Florida - Service Center

They sold me a lemon 🍋. Drove vehicle for 1 month before the engine blew. They only agreed to pay for half of the repair work. before the engine blew. They only agreed to pay for half of the repair work. More

Went there to order a new Bronco and Andrew was extremely helpful and courteous. I was also have service done at QuickLane. Those guys are great too! They ran into a pronlem with my truck, tried everything, helpful and courteous. I was also have service done at QuickLane. Those guys are great too! They ran into a pronlem with my truck, tried everything, then instead of admitting defeat, they pressed on and figured out a solution. Took a bit longer but I didn't mind since they got everything corrected. More

Excellent service and the car drive so beautiful people work there very good work there very good More

I was greeted by A service advisor when I got to the service counter . I was asked what i was there for , I said an oil change it will be the first one on my truck . She asked if I was there before. An service counter . I was asked what i was there for , I said an oil change it will be the first one on my truck . She asked if I was there before. And I said I bouggt the truck here, she amsaid okay you are in our system. I was asked if I was waiting for my truck and said no , she then asked what # i can be reaches at . I gave my number and she said I would get a call when done . I recieved my call and picked up my teuck . I had bought the service plan, the service advisor explained when it expires . The experience was a positive one. More

My husband is having the worst experience with the service department. They've been lacking communication and giving simple updates regarding his vehicle. It's been sitting at the dealership for 3 wee service department. They've been lacking communication and giving simple updates regarding his vehicle. It's been sitting at the dealership for 3 weeks now and he's had to call and go there numerous times to find out the status. More

Took car in for oil change to Mulinax Ford. When I asked if they wanted my name the man said no, all I need is to look up the Vin number. Didn’t like that I wasn’t treated like a returning local loyal custo if they wanted my name the man said no, all I need is to look up the Vin number. Didn’t like that I wasn’t treated like a returning local loyal customer and acknowledging my name. It rudely felt like I was reduced to a VIN number only. They later called to say I needed rear brakes. I agreed after they spoke with my husband. When I picked up the car, the price I was quoted didn’t include hazardous waste, shop supplies, or tax. They should have told me upfront. Good thing I had a credit card because I didn’t bring enough cash for the pick up. They rotated my tires but I was missing 2 valve stem covers on the left side when I picked it up. Also, when they called they never mentioned two of my tires are dangerously at the wear bars. I would have replaced them today also. That was only mentioned at the pick up. The car now makes a loud road noise when driving that it did not make prior to the service. I will instead need to take the car to a different dealership to replace the worn tires. Not a good experience trying yo give a local dealer my business. I would return if they were more polite and upfront. More

Labor time to machine rotors evolves much more than removing 2 caliper bolts to replace rotors. No consideration to reduce brake job labor cost given removing 2 caliper bolts to replace rotors. No consideration to reduce brake job labor cost given More

I highly recommend Mullinax Ford in New Smyrna Beach for vehicle servicing. Everything was clearly explained by the friendly, knowledgable staff. My car was clean and ready to go when I picked it up vehicle servicing. Everything was clearly explained by the friendly, knowledgable staff. My car was clean and ready to go when I picked it up More

Dervin and his service team have a 5 star rating, acknowledgment to detail and customer satisfaction. They helped with the lug nut problem and gave direction. acknowledgment to detail and customer satisfaction. They helped with the lug nut problem and gave direction. More

The dealership and Andy LaFontant are amazing. The customer service and car service are the best that I have ever seen. They ordered what was needed and made sure my car was safe. customer service and car service are the best that I have ever seen. They ordered what was needed and made sure my car was safe. More