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Mullinax Ford of Central Florida

Apopka, FL

4.4
978 Reviews
In the market for a new ride? Point your wheels toward Mullinax Ford of Central Florida and our huge inventory of new, used and certified pre-owned vehicles. Let us put you in the driver’s seat of a new Ford F-150, Super Duty, Bronco, Explorer, Mustang or any other model that meets your needs. Our Apopka location is conveniently located for shoppers in the entire North Orlando metro area. Mullinax Ford of Central Florida is one of the region’s top dealerships because we make the buying process simple and convenient with Up Front® Pricing and no dealer fees. After the sale, we make sure your vehicle stays in top shape. We offer service and parts departments that can handle any Ford year and model, plus our Quick Lane® facility that accommodates drivers of any vehicle who need small repairs or routine maintenance that’s fast and stress-free.
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1551 E Semoran Blvd.

Apopka, FL

32703

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Showing 978 reviews

August 19, 2023

Experience was positive with no issues to report. Work was performed as expected and on time. More

by s_bcashman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Aug 20, 2023 -

Mullinax Ford of Central Florida responded

Thank you for the great review!

August 17, 2023

Easy web search, chat allowed next day appointment, able to have our mechanic evaluate the door pricing. Very pleased. More

by mare
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Genualdi
Aug 18, 2023 -

Mullinax Ford of Central Florida responded

Thank you for sharing your feedback! We're delighted to hear that our online services and chat feature made your experience smooth and convenient. We always aim to provide transparent and efficient service. We appreciate your trust and look forward to assisting you again in the future!

August 14, 2023

This was our 5th vehicle purchased at Mullinax Ford in Apopka and the process was as smooth as silk! The process is exactly as stated in their ads: select your vehicle, add sales tax, tag and title to th More

by lt.ron3332
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Southerland
Aug 15, 2023 -

Mullinax Ford of Central Florida responded

Thank you for your continued loyalty and trust in Mullinax Ford in Apopka! We're delighted to hear that your 5th purchase was just as smooth as the previous ones. Our goal is to keep the process transparent and straightforward for our customers. Your recommendation means a lot to us, and we look forward to serving you again in the future!

August 04, 2023

Avoid these hacks like a plague. They accepted a deposit from my daughter, ran a hard credit check, then sold the car to someone else. More

by illinoisduckhunter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Unknown
August 03, 2023

The best family oriented dealer I have ever been to! They what they mean and mean what they say. aMullinax in Apopka is the best. Ask for Julio, Jugo, Shawn, Adam. Even the Director came to thank us f More

by michellel_sandmeier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juilo, Jugo, Adam
Aug 03, 2023 -

Mullinax Ford of Central Florida responded

Thank you for the glowing review! We're overjoyed to hear about your positive experience at our Apopka location. It's wonderful that our team members were able to assist you and make you feel like part of the Mullinax family. Your recommendation is the highest compliment we can receive. We appreciate your support and look forward to serving you in the future.

August 01, 2023

I shopped for my new truck at Mullinax Ford in New Smyrna Beach, because they advertised that they do not charge add on dealer fees. Mullinax has upfront pricing, and they were fair with my trade-in. Jack Tu More

by Lowmill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack, Tuthill, Brendan, Chris
Aug 02, 2023 -

Mullinax Ford of Central Florida responded

Thank you for choosing Mullinax Ford in New Smyrna Beach for your new truck! We're delighted to hear that Jack Tuthill provided courteous and respectful service and that our Up Front® pricing and fair trade-in practices met your expectations. Your willingness to recommend us to your family and friends means a lot. We appreciate your feedback and look forward to serving you in the future.

July 29, 2023

Took my truck in early. Service preformed in reasonable time. Complete inspection, washed, cleaned . Service writer treated me like an old fishing buddy.thank you. More

by Vsarnacki3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jul 31, 2023 -

Mullinax Ford of Central Florida responded

We're so glad to hear about your positive experience at our dealership! It's important to us that your vehicle gets serviced in a timely manner and that you feel valued as our customer. We're delighted that our service writer treated you with the friendliness and respect you deserve. Thank you for your feedback, and we look forward to seeing you and your truck again soon!

July 29, 2023

Dropped my car off at 8 am for and oil change and stop a rattle. They called me later that day to let me know that the rattle was giving them an issue, and wanted it for another day. By the end of the sec More

by David Ch
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick
Aug 07, 2023 -

Mullinax Ford of Central Florida responded

Greetings David, We appreciate your feedback David and would like more information to better understand the situation and make improvements. Please contact us at kwilliams@mullinaxford.com or (888) 205-8217. Your satisfaction is important to us, and we look forward to hearing from you soon.

July 15, 2023

I have never ever dealt with a store or situation as this. My family has owned 5 Ford dealerships in the past and we never treated anyone in this manner. I was trying to work and negotiate a deal for a More

by todd
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Carmen
Jul 20, 2023 -

Mullinax Ford of Central Florida responded

Greetings Todd, Thank you for your feedback. We strive to provide fair pricing for all our customers. We understand you are a broker and would like to profit from your services. But our vehicles are priced with no need to haggle and without the commonly used "dealer fees." We are happy to inform you that your client purchased the vehicle from our dealership. If you have any more concerns, please don't hesitate to let us know. We appreciate your support.

Jul 20, 2023 -

todd responded

I am not happy the way your staff handled me and this situtaion.. It has nothing to do with A profit for me as you stated. It has to do with Carmen being a back door snake.. She went around me and straight to my client just to get a sale. My client paid me so you are wrong on your statement of profit..Get your employees in check.. I will continue to voice my opinion on this employee and comapny until I'm heard

July 13, 2023

I have lost TOTAL faith in this dealership. Once you purchase a vehicle, WATCH OUT….. they couldn’t care less about you. I have purchased or leased AT LEAST 10 vehicle there. They do NOT retu More

by Robynrn3
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Kelly Williams
Jul 20, 2023 -

Mullinax Ford of Central Florida responded

We're truly sorry to hear about your negative experience and the loss of faith in our dealership. It's concerning to learn that you feel we haven't provided adequate post-purchase support and that communication has been lacking. We understand your frustration with the lengthy wait times for service appointments and the shortage of technicians. Your feedback is important to us, and we will take it seriously to address these issues and improve our customer service and support. If there's anything specific we can do to assist you or regain your trust, please let us know.

Jul 20, 2023 -

Robynrn3 responded

My most recent negative experience is still annoying me. After one year, one of my flip keys broke off in my ignition. I had to actually remove the broken piece of key with a surgical instrument. I made SEVERAL calls to the dealership and no one could give me an answer as to how to obtain a new key. I finally was told to “e-mail a picture of the broken key and it would be submitted to ford corporate for approval to get a new key made. “. After leaving EIGHT messages thereafter to confirm the receipt of the picture and the submission of the picture of the key to corporate, I was then told “Ford Has no flip keys available and you have to wait a month and then call back to begin the process all over again”. WHAT!!!!?????? Who treats a customer like this??????? I can honestly assure you I will never purchase another vehicle from Ford.

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