Mullinax Ford of Central Florida

They're the best! Great service great people. I have had no problems. Wouldn't take my car anywhere else! I am very satisfied withe dealership and service department. no problems. Wouldn't take my car anywhere else! I am very satisfied withe dealership and service department. More

The service you get is fast and convenient They go above The service you get is fast and convenient They go above and beyond to take care of any issues that may occur during your service The service you get is fast and convenient They go above and beyond to take care of any issues that may occur during your service More

Austin Gardner provided excellent sales to me. The entire process took under 2 hours. I highly recommend this dealer!! Thanks to everyone at mullinax ford entire process took under 2 hours. I highly recommend this dealer!! Thanks to everyone at mullinax ford More

Great service and great people! The service and quality Great service and great people! The service and quality of service I received was top notch. I use Mullinax Ford for all my cars and trucks. Great service and great people! The service and quality of service I received was top notch. I use Mullinax Ford for all my cars and trucks. More

WORST CUSTOMER SERVICE EVER! This dealership is the worst I have ever seen in regards to service. I made an appointment for a Saturday service through the Ford Pass app. Appointme This dealership is the worst I have ever seen in regards to service. I made an appointment for a Saturday service through the Ford Pass app. Appointment was set and I received email confirmation. Arrived 10 min before appointment time. I was told by the Quick service person that there was 15 people ahead of me and would be 2 hours before they could get me in. I asked what was the point of making an appointment if I was going to have to wait like everyone else. He said they don’t make appointments for Saturday’s. So he calls over to the main service area. At this point I learned there was two service areas. He sends me to the other area and said they will take care of me. After waiting another 10 minutes for that service manager ask me what was my issue. I explained about my appointment and what the other person said. He then calls the other service person walks outside so I can’t hear his conversation the returns back to tell me he can’t help me. I go out to my vehicle he then brings another manager over to my car so I can explain the story again to him. As I am explaining the situation one manager interrupts me and the new manager didn’t even pay attention to me while I am explaining what happened. The worst experience ever! DO NOT USE THIS DEALERSHIP FOR ANYTHING! You will regret it. More

Spectacular car buying experience *UPDATED Just purchased my new F-150 from them today and Brian my salesman was awesome! He was very patient answered all of my questions and was very thorough. Just purchased my new F-150 from them today and Brian my salesman was awesome! He was very patient answered all of my questions and was very thorough. Having this kind of experience made the over an hour drive to the dealer well worth it and in fact will more than likely return for future business. *UPDATE I wanted to have high hopes for my experience here but that has gone out the window. Three days after my sale my salesman calls to inform me that my truck was damaged during transit to dealer and I should have been told before sale.... I WAS NOT. On a 49 thousand dollar brand new truck I would have thought that Info would have been pretty important to pass along. Take this how you will but this does leave a very sour feeling with this dealer. More

Service Department Manager This review is for Mr. Kelly William over at Mullinax Ford in Apopka! I can’t thank you enough for taking the time out of your busy schedule to get th This review is for Mr. Kelly William over at Mullinax Ford in Apopka! I can’t thank you enough for taking the time out of your busy schedule to get the repair for car taken care 100%. This man have went to xxxx and back with his many supervisors and higher ups to make sure that I was taken care of the right way. My car check engine light came on 3 times and all three time the service department did not know what was wrong with it. When I spoke with Mr. William he assures me that he will take care of the problem and I would not have to keep coming back again and again. He kept his word to the end. I am very grateful to you and I thank you a million times for a job that no one else there could have done for me. I recommend if anyone here go to Ford service to get there car fix, you ask for Mr. Kelly, he’s the man you want taking care of you. Mr. Kelly God Bless you and I wish there was more people like you who goes the extra miles for customer. I give you 200% rating you are the best👏👏👏👏 More