Mullinax Ford of Central Florida

Took car in for oil change to Mulinax Ford. When I asked if they wanted my name the man said no, all I need is to look up the Vin number. Didn’t like that I wasn’t treated like a returning local loyal custo if they wanted my name the man said no, all I need is to look up the Vin number. Didn’t like that I wasn’t treated like a returning local loyal customer and acknowledging my name. It rudely felt like I was reduced to a VIN number only. They later called to say I needed rear brakes. I agreed after they spoke with my husband. When I picked up the car, the price I was quoted didn’t include hazardous waste, shop supplies, or tax. They should have told me upfront. Good thing I had a credit card because I didn’t bring enough cash for the pick up. They rotated my tires but I was missing 2 valve stem covers on the left side when I picked it up. Also, when they called they never mentioned two of my tires are dangerously at the wear bars. I would have replaced them today also. That was only mentioned at the pick up. The car now makes a loud road noise when driving that it did not make prior to the service. I will instead need to take the car to a different dealership to replace the worn tires. Not a good experience trying yo give a local dealer my business. I would return if they were more polite and upfront. More

WARNING!!!!! No Dealer Fees for this dealership, it is good way to lure people into buying their used cars!! Found a vehicle online and they were so kind to offer to deliver the vehicle to our home. Took good way to lure people into buying their used cars!! Found a vehicle online and they were so kind to offer to deliver the vehicle to our home. Took it for a test drive, great. They provided some photos and all was fine. Had the car for a little bit and noticed that the car started to wreak of horrendous smoke smell. Then, noticed that the passenger side floor was sopping wet. Then had someone look at it and the whole passenger side from front to back was soaking wet. The under carriage of the vehicle had at least 3 inches of MUD stuck to the bottom of it. Headlights were full of condensation. Call the dealer and can't "look" at the car for at ! least 2 weeks. Right at the end of our "60" day warranty. Water was leaking into the vehicle from every which angle. What did your 40 point inspection, inspect?? Nothing!!! Will NEVER purchase a vehicle from this dealer ever again. BUYER BEWARE!!! Get the vehicle looked at by non Mullinax mechanic before purchasing a used vehicle from this company. Shame!! More

Labor time to machine rotors evolves much more than removing 2 caliper bolts to replace rotors. No consideration to reduce brake job labor cost given removing 2 caliper bolts to replace rotors. No consideration to reduce brake job labor cost given More

Mullinax made the deal really easy and convenient. My salesman Dylan did a great job and was very helpful. I will definitely return to Mullinax. salesman Dylan did a great job and was very helpful. I will definitely return to Mullinax. More

The dealership was friendly and professional. They exceeded my expectations in every way. My sales person has followed up and ensure that I was satisfied with my vehicle purchase. My family and I have exceeded my expectations in every way. My sales person has followed up and ensure that I was satisfied with my vehicle purchase. My family and I have bought more than five vehicles from this dealership and will continue to do so in the future More

I highly recommend Mullinax Ford in New Smyrna Beach for vehicle servicing. Everything was clearly explained by the friendly, knowledgable staff. My car was clean and ready to go when I picked it up vehicle servicing. Everything was clearly explained by the friendly, knowledgable staff. My car was clean and ready to go when I picked it up More

Great Sales Team, Jim does a fantastic job for us More

Worst dealership, over priced and poor quality of staff and no trust, wasted of time, poor quality of sale management and poor over all. I wouldn’t buy from them! Don’t be depressed to buy from them, walk and no trust, wasted of time, poor quality of sale management and poor over all. I wouldn’t buy from them! Don’t be depressed to buy from them, walk away.. More