Mullinax Ford of Central Florida

I have puchased 7 vehicles from Brian Serrage at Mullinax Ford in Apopka. Brian and the entire team are consistent, professional, and always do everything possible to expedite the customer experience and he Ford in Apopka. Brian and the entire team are consistent, professional, and always do everything possible to expedite the customer experience and help create a positive outcome. More

Mullinax Ford is the Gold Standard for service and sales. Top notch employees who believe in top drawer service. Great service department and love the quick lane department. Top notch employees who believe in top drawer service. Great service department and love the quick lane department. More

Great customer service, this is my second purchase and will not be my last. Service after sale was perfect. will not be my last. Service after sale was perfect. More

Dealing with Nelson for the sale was great and Eddie for paperwork was too. That is were that ends. They will sell you a used vehicle that is not really checked over. You get an oil change and some recon paperwork was too. That is were that ends. They will sell you a used vehicle that is not really checked over. You get an oil change and some reconditioning after that buyer beware. The Nissan Titan I bought had had problems from the minute we left the dealership. It was brought back the next day. It had to be sent to a Nissan dealer to work on. Inconvenienced for almost 2 weeks because when it was ready nobody wanted to pick it up because they were on the hook for a $900 bill. Now a month into driving it and it starts leaking oil. Bring it to a Nissan dealership to diagnose. Issue is a loose oil filter installed by Mullinax. Need to replace with OEM one not aftermarket. Also told that they brake fluid is bad and the fuel filter is overdue and needs attention. The fluid was tested and didn’t meet spec anymore. Again buyer beware. So I pass on all service and bring it back to Mullinax. Micah writes it up but only for oil leak. Everything think else is (maintenance). Maintenance that they should have performed prior to selling. Again buyer beware. So 3 hours of waiting around and no fix. All I requested was an OEM filter. 6 hours later still no filter delivered to them. No rescheduling for after New Years. The best part is I was told I need to pay a $100 deductible. It my fault their incompetent tech put a bad or loose filter on a vehicle that leaked. I explained that it’s on them to make it right. If all the oil had leaked out it would cost them an engine. You try to make it better for them and they just screw you even more. Oh I shouldn’t worry because the service advisors are there to be on your side. What an xxxxxx joke. Nothing in service here is worth the hassle. I told them how unethical of a place this was. Go somewhere else. More

They are the best Van is the very good sales person. I highly recommend it when you go there. I highly recommend it when you go there. More

Agreed on OTD vehicle price via email and Mullinax added ~$700 to the price for a bed liner without telling me. I drove 3.5 hours and I found the additional charge before signing. No one from Mullinax sai ~$700 to the price for a bed liner without telling me. I drove 3.5 hours and I found the additional charge before signing. No one from Mullinax said anything about additional charges, I had to find it and ask. They wouldn’t make it right and honor the price we agreed on…. More

Aramis was Great. He is always Great. Been buying cars from him for a lot of years. He is very knowledgeable and has Great advise. We love his work ethic and ex He is always Great. Been buying cars from him for a lot of years. He is very knowledgeable and has Great advise. We love his work ethic and experience. . More

Great dealer, no add on charges, up front prices, no dealer fees, Randy McDonald great sales person, would but there again! dealer fees, Randy McDonald great sales person, would but there again! More

Very accommodating. The personnel we worked with worked with us and for us to make our experience as smooth as possible. The personnel we worked with worked with us and for us to make our experience as smooth as possible. More

Sales people were very friendly and informative along g with finance person. Nice selection of vehicles also. with finance person. Nice selection of vehicles also. More