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Mullinax Buick GMC

Montgomery, AL

Overview
Employees
Reviews
Vehicles
4.7
724 Reviews
The team at Mullinax Buick GMC would like to welcome you to our dealership in Montgomery, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Montgomery, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Montgomery count on the high-quality vehicles and services found at Mullinax Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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833 Eastern Blvd

Montgomery, AL

36117

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Showing 724 reviews

March 04, 2024

We drove 3. 5 hrs to pick up vehicle and couldn't be there long bc we didn't have time . They got us in and out In a hour . More

by SL2662
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rakiana
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Mar 04, 2024 -

Mullinax Buick GMC responded

Thank you for making the long drive to visit us! We're glad to hear we could accommodate your tight schedule by getting you in and out within an hour. Your effort to come to us is greatly appreciated, and we're pleased to have provided you with efficient service.

March 04, 2024

Prompt and efficient service! Identified problem, corrected problem and had ready for customer in a reasonable time. More

by jaw0622
Recommend Dealer
Yes
Employees Worked With
Tony
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March 03, 2024

Very professional Marcus was very knowledgeable and kind and was willing to assist me. The entire staff was very friendly More

by CEECEE4YOU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus
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Mar 04, 2024 -

Mullinax Buick GMC responded

Thank you for your great review, CeeCee! We're pleased to hear about your positive experience with Marcus and his professionalism, knowledge, and kindness. It's wonderful to know that our entire staff was friendly and willing to assist you. Your satisfaction is very important to us.

March 02, 2024

Great customer service Addition to provide great customer service, Tony also assisted me with getting the best quote for a new set of tires. More

by JMCDUFFIE9961
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
My service advisor: Tony
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Jul 22, 2024 -

Mullinax Buick GMC responded

Thank you for your great review! We're pleased to hear that Tony provided excellent customer service and assisted you in getting the best quote for a new set of tires. We appreciate your feedback!

March 02, 2024

I was greeted by friendly faces as soon as I walked in the door. Everyone was eager to assist me. The process was thorough, and I was ultimately able to get the vehicle that I wanted. I am very pleased. More

by SCHAMES
Recommend Dealer
Yes
Employees Worked With
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Jackson
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Mar 04, 2024 -

Mullinax Buick GMC responded

Thank you for your positive review! We're delighted to hear about the warm welcome you received and the eagerness of our team to assist you. It's great that the thorough process led to you getting the vehicle you wanted. Your satisfaction is incredibly important to us, and we're pleased to have met your expectations.

March 02, 2024

Worst experience ever! !! They had my Truck for almost 2 weeks for water leaking inside when it rains just to tell me they didn’t see a leak. I get it back 2 days later it’s More

by CHIEF0676
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Burkhalter
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2024 -

Mullinax Buick GMC responded

Hello Chief0676 I’m sorry to hear about your frustrating experience with your truck and the lack of loaner vehicle availability, loaner vehicles are a courtesy and should be asked for in advance when scheduling an appointment. It’s disappointing that the issue wasn’t resolved despite the lengthy time your vehicle was in our care as you know water is fluid and it can come from many angles, leaks are extremely hard to find, we used the car wash tunnel to try locate your leak without success and as you mentioned in your review it only started to happen again after the last few days heavy rain. Your feedback is important. If you need further assistance, don’t hesitate to reach out. Esteban Ramirez General Manager Mullinax Buick GMC/Mullinax Cadillac (334)851-5000

March 02, 2024

I drop my car for service, the was complete within 24 hours of the dropoff time. More

by AMPS252
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Burkhalter
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2024 -

Mullinax Buick GMC responded

Hello Amps252, I am sorry to see that we did not earn a 5 star review, please contact me directly at 334-851-8000 so that we can speak and you can give me some pointers on how to improve our service. Thank you for the feedback.. Esteban Ramirez General Manager Mullinax Buick GMC/ Mullinax Cadillac (334)851-8000

February 29, 2024

very professional, very helpful no no no no no no no okay no no no More

by KENDALL_HOUSE
Recommend Dealer
Yes
Employees Worked With
Chance Dicus, Chance Dicus
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Feb 29, 2024 -

Mullinax Buick GMC responded

Thank you for your review, KENDALL_HOUSE! We're pleased to hear you found our team professional and helpful. We look forward to assisting you again in the future.

February 29, 2024

Great customer service! Communicate with me on what's going with service and pricing. Great More

by Mechaiah_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Smith
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Feb 29, 2024 -

Mullinax Buick GMC responded

Thank you for your review! We're glad to hear you had a great experience with our customer service and appreciated the clear communication regarding service and pricing. We look forward to serving you again in the future.

February 29, 2024

Good cxxxxxxxx xxxx xxxxx xxxxxx xxxxxxx cxxxxx cxxxx xxxxxxx cxcx cxcx cx cc cx cx More

by JAYBIRDFARMS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Saadiq Shakur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Burkhalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Dicus
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Mar 01, 2024 -

Mullinax Buick GMC responded

Dear JAYBIRDFARMS, It's fantastic to know that we've met your expectations. Your feedback means the world to us and serves as a motivation for our team to continue delivering exceptional service. We truly appreciate your support and hope to have the pleasure of serving you again soon. If you have any further feedback or questions, please don't hesitate to reach out. Thanks again for choosing Mullinax Montgomery! Esteban Ramirez General Manager Mullinax Montgomery (334)851-8000

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