Mullinax Buick GMC
Montgomery, AL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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i gave this rating because we had a great time and one of the best purchasing days of our lives. I believe we taught theim something about the alagraters in the road and they truly made buying from them a go the best purchasing days of our lives. I believe we taught theim something about the alagraters in the road and they truly made buying from them a good experience. you really have to look for a dealership where you are not swormed when you get out of your car. they really worked with us to get us what we wanted thank you all More
Audrey and Saadiq, were very friendly people. They weren't pushy at all. They allowed my wife and I to make our own decisions. It was just an overall good experience in purchasing another vehicle. Eve weren't pushy at all. They allowed my wife and I to make our own decisions. It was just an overall good experience in purchasing another vehicle. Everyone was also very patient at the dealership because we have a three year old son that was in need of a nap and he was hard to handle but everyone kind of played with him and was just very friendly. I would recommend friends and family to shop here anytime. More
The staff was very friendly and knowledgeable. We were satisfied with the overall experience of buying our new vehicle. We will continue to shop with Classic. satisfied with the overall experience of buying our new vehicle. We will continue to shop with Classic. More
We were met at the door by Brett. We were just going to see what color white diamond looked like and had no plans to buy a car. He was so polite and brought a car up for us to look at the color. We had a see what color white diamond looked like and had no plans to buy a car. He was so polite and brought a car up for us to look at the color. We had an Acadia, he asked if we liked it, we said yes, and that is the one he showed us the color of . He told us all the improvements that have been made on the Acadia and asked us to drive it and see the improvements for ourselves. We did. He worked to see what he could do to help us be able to purchase it. We did and are so far very pleased with the car and the service from Classic. This is the first car we have purchased from them but I am sure it will not be the last if they keep up the friendliness and service that they have so far shown. More
We went with this dealership because the staff was friendly and the price on the vehicle was very good. I rated the customer service, quality of work, and the overall experience as poor for the follo friendly and the price on the vehicle was very good. I rated the customer service, quality of work, and the overall experience as poor for the following reasons. My wife and I were not called back when they said we would be. If you say you will call back first thing tomorrow morning and we haven't received a call back by the time I'm done with work and stop by, that isn't first thing in the morning. The car had a mirror that would fall off, they said they would fix it. The guy looked at it, said there was a broken piece but he thought it would be ok. He left wires sticking out and told my wife that her husband could push them back in for her. About a week later the mirror fell down again, so now we have to schedule another appointment to get something fixed that should have been fixed the first time. When we were buying the car I was promised that they would only run one credit check, 4 inquiries showed up on my report and will have a negative impact on my credit report for 2 years. The car was listed as having a warranty since it was previously a certified preowned from an Audi dealer, we were told that it would transfer to us. We asked again a day later when we test drove the car and they said it stayed with the car. Then after we bought the car they said we just needed to fill out a form and there might be a fee. My wife went to fill out the form while I was at work. The form stated that the warranty was only transferable for a fee of $150 and only if it was a private sale with no dealer involvement. My wife was told that she needed to make a bill of sale saying it was a private sale (false bill of sale) and fill out the form saying it was a private sale and the dealership said they would notarize it. When my wife told me what they were trying to do I said we wouldn't do it, so we ended up paying $600 for an aftermarket warranty. Being military and on a temporary duty status we needed to register it in a different state. They sent the title off without giving us a chance to sign it, so we had to get it mailed back to us to sign to then mail off to the DMV again. More
I provided an excellent review for the staff I encountered at Classic Cadillac for several reasons: 1. They make appointments for customers to meet with salesmen to ensure all of your concerns encountered at Classic Cadillac for several reasons: 1. They make appointments for customers to meet with salesmen to ensure all of your concerns are addressed in a timely and professional manner. 2. The great attitude extends pass the sales department to every individual who is working in the establishment. 3. They have a can do attitude for people who do not necessarily have stellar credit. Mr. Harper has extensive relationships with several companies who want you to drive off with a new car. 4. They know CARS and will share information on why their cars are the best not just because it is on their floor but because of gas mileage, drive, and getting the bang for your buck. 5. And most importantly, I am difficult to impress. I have had several bad experiences with buying cars which makes me very leery but I needed a car and felt like there was no hope. Well, I met an outstanding team who is growing. They even have a cow bell to ring in the middle of the showroom when you purchase to demonstrate your pleasure. I screamed, Air Conditioner in the summer time. GO CHECK THEM OUT. PROVE ME WRONG. Mention my review and you will get a free oil change. Ask Daniel Poague. Ok, Ok, Just Kidding. More
In May 2012, we purchased a 2008 CTS from Saadiq Shakur with an extended warranty. We were very pleased with the entire purchase process. We noticed a problem with the left front headlight shortly after with an extended warranty. We were very pleased with the entire purchase process. We noticed a problem with the left front headlight shortly after our purchase, and we even returned it to the dealership for service. The service department said they could find nothing wrong with the light. The light continued to deteriorate over the next few months. We contacted the service department again, and they told us that the light was not covered on the policy we purchased. The service department told us it was our problem to fix. We were very disappointed because we had recommended the dealership to friends. After calling Saadiq, he and Daniel Poage were very helpful in solving our problem. Before purchasing another vehicle, we will contact Saadiq. We are once again very satisfied with the outcome of this problem. More
Alison Taylor was very helpful and friendly. She went over and beyond to assist me in finding the right Cadiallic. I met Alison on my fourth encounter in trying to get a Cadillac at Classic. The first over and beyond to assist me in finding the right Cadiallic. I met Alison on my fourth encounter in trying to get a Cadillac at Classic. The first time I visited, I met salesperson, Jimmy Holloway, who was very unprofessional. The first visit, he promised me he would call me in a couple of hours, which he did not. The second encounter with Mr. Holloway was when I called him a week late inquiring why he did not call me as promised before I wanted a Cadillac. Mr. Holloway informed me that it was the end of the month and he was busy. My third encourtner was when I came back to Classic Cadiallac after I visited other Dealerships in Montgomery ( I wanted a Cadillac bad and I was willing to give Classic another try before venturing out to areas outside Montgomery). So me and a friend visited Classic again and we noticed that Mr. Holloway was sitting on a bench observing us without offering his assistance. Finally, we asked: "are you gonna help us?" Then he recognized me and proceed to talk to us. Mr. Holloway had very limited information about the CTS we were interested in. When we tested rode it, we had to ask him to give us knowledge on the CTS, which he did not do a good job. Then when we came back to the Dealership after the test drive, Mr. Holloway told us it was too hot for him to walk the parking lot with us, and he refused to negogiate a deal on the CTS we drove. The CTS had a lot of stratches on it and I was willing to buy it at a agreed upon buy. Therefore, we left with a bitter taste in our mouth as how we were treated by Mr. Holloway. Then I met Alison Taylor over the Internet and she went out of her way to assist me, especially after she found out how we were treated. Due to the greatness and friendliness of Mrs. Taylor, I brought a 2013 ATS Cadiallac and I am very please. More
Would recommend dealership to anyone. Everyone was very friendly and made the deal happen smoothly. Nick took a lot of time with me and my husband to explain everything about the vehicle. Tony was on point friendly and made the deal happen smoothly. Nick took a lot of time with me and my husband to explain everything about the vehicle. Tony was on point. John made sure I was happy and I appreciate everything they did for us. Will do business with them again in the future More
We were greeted outside the business after we were given the salesman's personal cell number. He met us with a huge smile and walked us in. Every person there greeted us even though we were not working with the salesman's personal cell number. He met us with a huge smile and walked us in. Every person there greeted us even though we were not working with them. I can't say enough about this dealership. The showroom was very nice and we were given nice cold bottle water while we waited for our car to get ready. My family and I would like to thank all the great guys at Classic Buick GMC Cadillac for their excellent service. More