Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Mullinax Buick GMC

Montgomery, AL

Overview
Employees
Reviews
Vehicles
4.7
727 Reviews
The team at Mullinax Buick GMC would like to welcome you to our dealership in Montgomery, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Montgomery, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Montgomery count on the high-quality vehicles and services found at Mullinax Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
Contact Dealership
View Awards

833 Eastern Blvd

Montgomery, AL

36117

Directions

By Type

Showing 727 reviews

November 04, 2023

Good job! Had good service and I am very well pleased with how it turned out. More

by DEBBIEMONCRIEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Worthington, Christopher Smith
Report | Print
Nov 05, 2023 -

Mullinax Buick GMC responded

We're delighted to know that you had a positive experience and are pleased with the service you received. Thank you for sharing your feedback!

November 02, 2023

Very polite phone service when making a reservation, as well as prompt texting, telling me each stage of the maintenance. More

by RUI.FENG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Burkhalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

Mullinax Buick GMC responded

We appreciate your feedback and are pleased to hear that our team provided prompt and polite communication throughout your experience. Thank you for choosing us for your maintenance needs!

October 31, 2023

My experience with Mullinax Buick GMC dealership was excellent. Thank you to Gary Cooper for making sure that I was a satisfied customer. More

by elawery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamont Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Cooper
Report | Print
Nov 01, 2023 -

Mullinax Buick GMC responded

We're thrilled to hear about your excellent experience. Gary is dedicated to ensuring our customers leave satisfied. Thank you for choosing Mullinax Buick GMC!

October 31, 2023

I had a 1130 appt for standard service… oil change and tire rotation. It took too long in my opinion. Three hours. Waiting area was nice and comfortable I just think it took to long especially si More

by mdc5567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Burkhalter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Mullinax Buick GMC responded

Good afternoon mdc5567, I apologize for the wait today, as you may have seen we are currently performing major work on our property. This has put us a little behind do apologize for your inconvenience and honest review and thank you for the complements. You are right about it taking too long and we are working on getting everything right for all of our clientele. Esteban Ramirez Mullinax Montgomery General Manager (334)851-8000

October 26, 2023

Clean, friendly, thorough, fast check-in process, and easy access from the bypass. Waiting area is very welcoming and clean. More

by AKA2AT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Burkhalter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2023 -

Mullinax Buick GMC responded

Thank you for your feedback! We're delighted to hear about your positive experience with our facility and the amenities we offer. We strive to provide a comfortable environment for our customers. If there's anything else you need, please let us know!

October 23, 2023

Great place to get your car serviced. Tony is the best service adviser in Montgomery. More

by Auto Tide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Burkhalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shak is the best. Nice guy and very helpful. Very good customer service.
Report | Print
Oct 24, 2023 -

Mullinax Buick GMC responded

Thank you for your kind words and the great feedback.

October 23, 2023

I like the service and like always friendly to the costumer i will be back More

by JUFRANNKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Burkhalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabrena Mitchell
Report | Print
Oct 24, 2023 -

Mullinax Buick GMC responded

Thank you for the 5-star review!

October 18, 2023

Price increased for Oil Change. Too long for oil change and tire rotation. 2 1/2 hrs. More

by JAADS7522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Burkhalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2023 -

Mullinax Buick GMC responded

Thank you for your feedback. We apologize for the extended wait time and will work on improving our efficiency. Your experience is important to us, and we hope to better serve you in the future.

October 16, 2023

Issues was resolved. Thank you for your quick response in this matter. It was greatly appreciated. More

by YASHICATHURMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sabrena Mitchell
Report | Print
Oct 16, 2023 -

Mullinax Buick GMC responded

Good Mrs. Thurmon, I am very sorry to read about your experience. I just called you but was unsuccessful in reaching you. I understand how frustrating it can be not getting a call when a call is promised. After reviewing your records I can see the areas of improvement where we can grow as a company and would like to offer my apology to you for not following up in a timely manner. I would like the opportunity to talk to you. We are still working out the kinks here after our acquisition from previous ownership and can say that the one thing about mullinax is that we are accountable and will always do right by our customers. Please reach out at your earliest convenience. I am here at your service, Esteban Ramirez General Manager Mullinax Montgomery (334)851-8000 eramirez@mullinaxbuickgmc.com

October 15, 2023

I can not thank Mullinax in Birmingham Alabama enough they really treated me like I was royalty and I recieved the same treatment at the Mullinax in Mobile! I traveled a little over 3hrs to look at Vehic More

by GCASHLEY33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lamont Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wish it would let me give them all stars !, Gary Cooper, Chance Dicus, Cedrick Dotcson, Christopher Jackson
Report | Print
Oct 16, 2023 -

Mullinax Buick GMC responded

Thank you for sharing your wonderful experience with us! We're thrilled to hear that you felt like royalty and that our staff went above and beyond to address your concerns. It's our goal to create a welcoming, family-like atmosphere for our customers. We appreciate your trust in us, especially after traveling such a distance, and we're delighted that you left with the keys to your new vehicle. We hope to welcome you back in the future!

Oct 28, 2023 -

GCASHLEY33 responded

Update on review..... like I stated above purchasing the Vehicle was a great experience and it was it was Montgomery not Birmingham not sure why I was thinking that....however I've already ran into some issues within 4 days of having it. I purchased the 2020 Ford Explorer 10/14/2023 the SUVs power folding mirror button was not working they said I could take it to Mullinax Ford dealership in Mobile Alabama and they would pay for the cost to fix it. So I left Montgomery and took it straight to Mobile dealership same day. I had a tough time with that dealership returing my phone calls. I finally was able to pick my car up on tues 10/24/2023 at pickup I was notified that my SUV In fact, was not equipped with power folding mirrors. That the wrong button was there. Today 10/28/2023 I needed to put a baby walker into the back of SuV which required me putting down the back row seats. The driver side head rest will not lay down therefore I can not lay both my seats down to use the trunk space. So before purchasing anything used make sure you check litterly everything out down to the orginal sticker on the car from manufacturer. I thought I had read everything and tried everything but I missed it when researching the SUV apprently that it is a common issue with the suv and requires taking the whole seat out and replacing the Mechanism. I only folded the passenger side down when checking the car out and regret not catching it before purchasing with that said I I still stand by the 5 stars for Montgomery with hospitality when purchasing my SUV. Future buyers just look everything over when purchasing used!

Oct 29, 2023 -

GCASHLEY33 responded

Update on review..... like I stated above purchasing the Vehicle was a great experience and it was it was Montgomery not Birmingham not sure why I was thinking that....however I've already ran into some issues within 4 days of having it. I purchased the 2020 Ford Explorer 10/14/2023 the SUVs power folding mirror button was not working they said I could take it to Mullinax Ford dealership in Mobile Alabama and they would pay for the cost to fix it. So I left Montgomery and took it straight to Mobile dealership same day. I had a tough time with that dealership returing my phone calls. I finally was able to pick my car up on tues 10/24/2023 at pickup I was notified that my SUV In fact, was not equipped with power folding mirrors. That the wrong button was there. Today 10/28/2023 I needed to put a baby walker into the back of SuV which required me putting down the back row seats. The driver side head rest will not lay down therefore I can not lay both my seats down to use the trunk space. So before purchasing anything used make sure you check litterly everything out down to the orginal sticker on the car from manufacturer. I thought I had read everything and tried everything but I missed it when researching the SUV apprently that it is a common issue with the suv and requires taking the whole seat out and replacing the Mechanism. I only folded the passenger side down when checking the car out and regret not catching it before purchasing with that said I I still stand by the 5 stars for Montgomery with hospitality when purchasing my SUV. Future buyers just look everything over when purchasing used!

1
...
21
22
23
...
73