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Mullinax Buick GMC

Montgomery, AL

Overview
Employees
Reviews
Vehicles
4.7
739 Reviews
The team at Mullinax Buick GMC would like to welcome you to our dealership in Montgomery, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Montgomery, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Montgomery count on the high-quality vehicles and services found at Mullinax Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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833 Eastern Blvd

Montgomery, AL

36117

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Showing 739 reviews

November 22, 2023

Always get great service whenever I take our verhicals in. Tony Burkholder needs to be commented. More

by PENNJACK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Burkhalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Blackeney
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Nov 27, 2023 -

Mullinax Buick GMC responded

We're delighted to hear about your consistently great service experiences with us, especially with Tony Burkholder. Your recognition of Tony's efforts is greatly appreciated, and we'll be sure to pass on your kind words. Thank you for trusting us with your vehicles, and we look forward to serving you again in the future!

November 21, 2023

Great experience with Mullinax dealership, salesman was very knowledgeable and was great with the whole process of purchasing our new vehicle. More

by MORRISA06
Recommend Dealer
Yes
Employees Worked With
Jamal Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamal Taylor
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Nov 21, 2023 -

Mullinax Buick GMC responded

We're thrilled to hear about your great experience with our dealership and that our salesman was knowledgeable and proficient throughout the process of purchasing your new vehicle. It's our goal to ensure a smooth and satisfying experience for our customers. Thank you for choosing us, and we're here for any future assistance you might need!

November 21, 2023

Great overall experience with this dealership, salesman was very knowledgeable and helpful throughout the entire process. More

by MORRISA06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamont Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

Mullinax Buick GMC responded

We're delighted to hear about your great overall experience with our dealership and that our salesman was knowledgeable and helpful throughout the entire process. Providing a positive and supportive experience is important to us. Thank you for choosing us, and we're here for any future assistance you might need!

November 20, 2023

Actual upfront no haggle pricing. Great communication and overall good experience. Drove two and a half hours to get vehicle I wanted. More

by wmarion
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lamont Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Mullinax Buick GMC responded

It's fantastic to hear that our upfront, no-haggle pricing, along with great communication, contributed to a good overall experience for you. We're glad that our approach and the vehicle selection were worth your two and a half-hour drive. Thank you for choosing us and making the journey. We're here for any future assistance you might need!

November 18, 2023

Awesome experience. Very professional Very knowledgeable. Helpful service. Experienced in the technology Jamal is the bomb!! More

by JOHN.AVERRETT
Recommend Dealer
Yes
Employees Worked With
Danny Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Howard
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Nov 19, 2023 -

Mullinax Buick GMC responded

John, we're thrilled to hear about your awesome experience with us. It's great that you found our service professional, knowledgeable, and helpful, especially with regard to the technology. Your shout-out to Jamal is much appreciated. Thank you for choosing us, and we're here for any future assistance you might need!

November 17, 2023

Christopher and Tony were very courteous, professional and thorough with the service of my vehicle. More

by PBROWNTIGERTKD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Smith
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Nov 18, 2023 -

Mullinax Buick GMC responded

It's wonderful to hear that Christopher and Tony provided courteous, professional, and thorough service for your vehicle. We strive to ensure a high level of care and attention to detail, so it's great to know that our team met your expectations. Thank you for sharing your positive feedback, and we're here for any future service needs you may have!

November 15, 2023

Very upfront and told me everything I wanted to know. Didn't try to get me into a vehicle I didn't want and put me in the one I wanted. More

by MICHAELA_THURMAN
Recommend Dealer
Yes
Employees Worked With
Roc
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Nov 15, 2023 -

Mullinax Buick GMC responded

It's great to hear that you received upfront communication and all the information you needed during your experience with us. We're pleased that our team respected your preferences and helped you get into the vehicle you wanted. Your satisfaction is important to us, and we appreciate your feedback. Thank you for choosing us!

November 15, 2023

Chance and Shak made buying a car here the easiest, no pressure sale ever! Thanks! More

by Quiring8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saadiq Shakur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Dicus
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Nov 15, 2023 -

Mullinax Buick GMC responded

We're thrilled to hear that Chance and Shak made your car buying experience easy and pressure-free. Thank you for choosing us and for your appreciation. We're here for any further assistance you might need in the future!

November 12, 2023

Mr.Jackson,went above and behind to help me secure my beautiful 2023 SUV.Thanks More

by WHITER0SE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Your receptionist did an outstanding job as well.She made us feel so welcomed and wanted.
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Nov 13, 2023 -

Mullinax Buick GMC responded

It's wonderful to hear that Mr. Jackson went above and beyond to assist you in securing your 2023 SUV. We're thrilled that you're happy with your new vehicle and the service you received. Thank you for sharing your appreciation, and we're here to provide any further assistance you might need in the future!

November 10, 2023

Some parts of management needs people skill training. Customers need to know their potential business is appreciated. You never tell a customer, "if they're offering you that deal, then that's the deal y More

by SUPERIOR4SERVICE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Saadiq Shakur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Burkhalter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Howard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lamont Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Jackson
Report | Print
Nov 10, 2023 -

Mullinax Buick GMC responded

Hello SUPERIOR4SERVICE, Thank you for taking the time to share your feedback. We genuinely appreciate your insights, as they help us identify areas for improvement. We are committed to providing excellent customer service, and your comments about the need for enhanced people skills training in certain management roles are duly noted. We understand the importance of making every customer feel valued and appreciated, and we sincerely apologize if you felt that wasn't the case during your recent interaction. Our aim is to create a positive and welcoming environment for all customers. Your feedback about the specific statement made is particularly valuable, and we will address this internally to ensure that our team communicates in a manner that fosters trust and appreciation. We agree that showing genuine Southern hospitality (especially since we are Southern ourselves) can go a long way, and we will make efforts to incorporate this warmth into our customer interactions. We are constantly working on improving our services, and your feedback serves as a valuable guide in this process. Please be assured that we take your concerns seriously, and steps will be taken to enhance our customer engagement strategies. If you have any further details or suggestions you'd like to share, please feel free to reach out to me directly. I value your business and appreciate the opportunity to address your concerns and would like to talk to you in person or over the phone, i would love to earn your business the right way. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future. Sincerely, Esteban Ramirez Mullinax Buick GMC/Mullinax Cadillac General Manager (334)851-5000 eramirez@mullinaxbuickgmc.com

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