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Mullinax Buick GMC

Montgomery, AL

Overview
Employees
Reviews
Vehicles
4.7
739 Reviews
The team at Mullinax Buick GMC would like to welcome you to our dealership in Montgomery, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Montgomery, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Montgomery count on the high-quality vehicles and services found at Mullinax Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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833 Eastern Blvd

Montgomery, AL

36117

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Showing 739 reviews

January 16, 2024

Leather on my console was torn during repair. Still still waiting to hear about repair. More

by JBKING366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Burkhalter
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Mullinax Buick GMC responded

Hello JBKING366, My name is Esteban Ramirez I am the General Manager of Mullinax Buick GMC, Mullinax Cadillac, I am very sorry to hear about your experience, please contact me at your earliest convenience at eramirez@mullinaxbuickgmc.com, or call me at (334)851-5000. I would like to invite you in to assess the damage you mentioned to your console and make things right by you. Esteban Ramirez General Manager Mullinax Buick GMC/Mullinax Cadillac (334)851-5000 eramirez@mullinaxbuickgmc.com

January 16, 2024

Honest down to earth dealership. Jamal was a pleasure to work with. Made the whole experience wonderful. More

by KEEGAN.INGRAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamal Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Mullinax Buick GMC responded

It's fantastic to hear that you found Mullinax Buick GMC Cadillac dealership to be an honest and down-to-earth place to do business. It's also great to know that Jamal made your experience wonderful. Excellent customer service and a positive overall experience are important when dealing with dealerships. If you have any more comments or if there's anything else you'd like to share, please feel free to do so. Your feedback is much appreciated!

January 16, 2024

Great experience all around. Attentive team knew the vehicles very well. Finance team great too More

by ANNE.COOPER244
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saadiq Shakur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Mullinax Buick GMC responded

Greeting Anne, We're delighted to hear that you had a great experience all around at Mullinax Buick GMC Cadillac dealership. It's fantastic that the team was attentive and knowledgeable about the vehicles and that the finance team also provided a positive experience. If you have any more positive feedback or if there's anything else you'd like to mention about your visit, please feel free to share. Your feedback is valuable to them and future customers.

January 16, 2024

The service department reps are fantastic and courteous while explaining all the details of the services provided. More

by SMITHSS1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Burkhalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Grace Scoggings, Christopher Smith
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Jan 19, 2024 -

Mullinax Buick GMC responded

It's wonderful to hear that the service department representatives at Mullinax Buick GMC Cadillac dealership are not only fantastic but also courteous in explaining all the details of the services provided. Clear communication and courtesy are essential for a positive customer experience. If you have any more praise or feedback to share about their service, feel free to do so. Your input is valuable!

January 16, 2024

Proper service done on my gmc Sierra. Also fixed a brake job I didn't finish More

by AMATT417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Burkhalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lamont Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Jackson
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Jan 19, 2024 -

Mullinax Buick GMC responded

It's great to hear that the proper service was done on your GMC Sierra at Mullinax Buick GMC Cadillac dealership. Additionally, it's helpful to know that they were able to address and finish a brake job that wasn't completed previously. If you have any more comments or feedback about your experience or if there's anything else you'd like to share, please don't hesitate to let me know.

January 16, 2024

Still waiting on a fix for issues that have been addressed with dealer since purchasing the car - 1 Nov 23! More

by CHITWOOD45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Burkhalter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Dicus
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Jan 19, 2024 -

Mullinax Buick GMC responded

Hello CHITWOOD45, Thank you for taking the time to leave us a review. We use these reviews to improve all we do in our service department. Thank you for bringing the vehicle back to us so we could repair the navigation issue you were having with the new SD Card that came in. We hope that everything is still working properly at this time. If you ever have any sort of issue with your vehicle, please always feel free to reach out to me directly at (334) 851-8000, Ext. 5030, or email me at justin.worthington@mullinaxbuickgmc.com. I am here at your service, Justin Worthington Mullinax Buick GMC/ Mullinax Cadillac Service Manager justin.worthington@mullinaxbuickgmc.com

January 16, 2024

The service was great and went in for a oil change and tire rotation. Had good customer service and timely. My car was washed after completing the service. Thank you Tony!! More

by HENR45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Burkhalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Mullinax Buick GMC responded

That sounds like a fantastic experience! Getting an oil change and tire rotation with good customer service and a timely process is always a plus. It's also a nice touch that your car was washed after the service. Thanking Tony for his excellent service is a thoughtful gesture. If you have any more feedback or if there's anything else you'd like to share about your visit, please feel free to let me know.

January 16, 2024

I have had nothing but great experiences with this dealership. The staff is great and I will continue to purchase my vehicles, as well as use the service department. Coop is a great salesman who I wou More

by KRPATTERSON79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saadiq Shakur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Burkhalter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Sandefur
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lamont Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Cooper, Christopher Smith
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Jan 19, 2024 -

Mullinax Buick GMC responded

You're welcome! It's wonderful to hear that you've had great experiences with Mullinax Buick GMC Cadillac dealership and that you're satisfied with their staff and service department. Recommending Coop as a great salesman is also valuable feedback. If you have any more questions or if there's anything else you'd like to share about your experiences, feel free to let me know.

January 16, 2024

The staff at Mullinax Buick GMC was very helpful. My salesperson Chris Tucker made my purchase very easy going. He listened to what I was most interested and needing for my choice of vehicle. I appre More

by LASHANNON.AXEL17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saadiq Shakur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Burkhalter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Vargas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Tucker
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Jan 17, 2024 -

Mullinax Buick GMC responded

Thank you for your review! We're delighted to hear that Chris Tucker and the rest of our staff at Mullinax Buick GMC made your purchase experience easy and attentive to your needs. It's great to know that our commitment to communication and satisfaction stood out to you. Your appreciation for the updates and accessibility is much valued, and we're glad to have ensured your satisfaction.

January 16, 2024

Been brining my car here since the beginning. Always a pleasure working with the staff. Mr. Tony is always helpful and friendly. More

by GENELLEM78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Burkhalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Mullinax Buick GMC responded

Thank you for your loyalty and feedback! It's wonderful to hear that your experiences with us have consistently been pleasurable and that Mr. Tony has been particularly helpful and friendly. We truly appreciate your continued trust in our staff and service.

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