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Mullinax Buick GMC

Montgomery, AL

Overview
Employees
Reviews
Vehicles
4.7
730 Reviews
The team at Mullinax Buick GMC would like to welcome you to our dealership in Montgomery, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Montgomery, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Montgomery count on the high-quality vehicles and services found at Mullinax Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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833 Eastern Blvd

Montgomery, AL

36117

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Showing 730 reviews

March 02, 2024

Worst experience ever! !! They had my Truck for almost 2 weeks for water leaking inside when it rains just to tell me they didn’t see a leak. I get it back 2 days later it’s More

by CHIEF0676
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Burkhalter
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2024 -

Mullinax Buick GMC responded

Hello Chief0676 I’m sorry to hear about your frustrating experience with your truck and the lack of loaner vehicle availability, loaner vehicles are a courtesy and should be asked for in advance when scheduling an appointment. It’s disappointing that the issue wasn’t resolved despite the lengthy time your vehicle was in our care as you know water is fluid and it can come from many angles, leaks are extremely hard to find, we used the car wash tunnel to try locate your leak without success and as you mentioned in your review it only started to happen again after the last few days heavy rain. Your feedback is important. If you need further assistance, don’t hesitate to reach out. Esteban Ramirez General Manager Mullinax Buick GMC/Mullinax Cadillac (334)851-5000

March 02, 2024

I drop my car for service, the was complete within 24 hours of the dropoff time. More

by AMPS252
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Burkhalter
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2024 -

Mullinax Buick GMC responded

Hello Amps252, I am sorry to see that we did not earn a 5 star review, please contact me directly at 334-851-8000 so that we can speak and you can give me some pointers on how to improve our service. Thank you for the feedback.. Esteban Ramirez General Manager Mullinax Buick GMC/ Mullinax Cadillac (334)851-8000

March 02, 2024

Great customer service Addition to provide great customer service, Tony also assisted me with getting the best quote for a new set of tires. More

by JMCDUFFIE9961
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
My service advisor: Tony
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Jul 22, 2024 -

Mullinax Buick GMC responded

Thank you for your great review! We're pleased to hear that Tony provided excellent customer service and assisted you in getting the best quote for a new set of tires. We appreciate your feedback!

February 29, 2024

It was a pleasure to visit this location and to have my truck serviced at this location! Thank you Mullinax Buick for your service More

by NEICEYN72
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christopher Smith, Christopher Smith
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Jul 05, 2024 -

Mullinax Buick GMC responded

Thank you for your wonderful review, NEICEYN72! We're delighted to hear you had a pleasant visit and appreciated our service on your truck. We look forward to assisting you again in the future!

February 29, 2024

very professional, very helpful no no no no no no no okay no no no More

by KENDALL_HOUSE
Recommend Dealer
Yes
Employees Worked With
Chance Dicus, Chance Dicus
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Feb 29, 2024 -

Mullinax Buick GMC responded

Thank you for your review, KENDALL_HOUSE! We're pleased to hear you found our team professional and helpful. We look forward to assisting you again in the future.

February 29, 2024

Great customer service! Communicate with me on what's going with service and pricing. Great More

by Mechaiah_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Smith
Report | Print
Feb 29, 2024 -

Mullinax Buick GMC responded

Thank you for your review! We're glad to hear you had a great experience with our customer service and appreciated the clear communication regarding service and pricing. We look forward to serving you again in the future.

February 29, 2024

Good cxxxxxxxx xxxx xxxxx xxxxxx xxxxxxx cxxxxx cxxxx xxxxxxx cxcx cxcx cx cc cx cx More

by JAYBIRDFARMS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Saadiq Shakur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Burkhalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Dicus
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Mar 01, 2024 -

Mullinax Buick GMC responded

Dear JAYBIRDFARMS, It's fantastic to know that we've met your expectations. Your feedback means the world to us and serves as a motivation for our team to continue delivering exceptional service. We truly appreciate your support and hope to have the pleasure of serving you again soon. If you have any further feedback or questions, please don't hesitate to reach out. Thanks again for choosing Mullinax Montgomery! Esteban Ramirez General Manager Mullinax Montgomery (334)851-8000

February 28, 2024

Christian is a very friendly and respectful salesman. He made sure all my car needs were meet. He also just made my car buying experience pleasant. I would definitely recommend the Buick Dealership to an More

by KCODY0724
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Tucker
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Feb 28, 2024 -

Mullinax Buick GMC responded

Thank you for your positive review, Cody! We're thrilled to hear that Christian provided you with friendly and respectful service, ensuring your car-buying experience was pleasant. Your recommendation to friends and family means a lot to us.

February 28, 2024

It was a great experience. The process was fast and easy. Everyone was polite and helpful. More

by KEVINDMCCAIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Dicus
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Feb 29, 2024 -

Mullinax Buick GMC responded

Thank you for your review, KEVIN! We're glad to hear that your experience was great, marked by a fast and easy process with polite and helpful staff. We look forward to serving you again.

February 28, 2024

A great experience at the service department. Enjoyable ser I e department with coffee and others great refreshments. More

by HAWKINSKWAH
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christopher Smith, Christopher Smith
Report | Print
Jul 05, 2024 -

Mullinax Buick GMC responded

Thank you for your great review, HAWKINSKWAH! We're pleased to hear you had a positive experience at our service department and enjoyed the refreshments. We look forward to serving you again soon!

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