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Muller's Woodfield Acura

Hoffman Estates, IL

4.9
1,971 Reviews
Muller's Woodfield Acura has been serving the Chicagoland area since 1986. Based in Hoffman Estates, IL through two locations (at 1149 W. Golf Rd for New Acura Sales, Service, and Parts, and at 1099 W. Higgins Rd for Certified Pre-Owned Acura Sales and Used Car Sales), Muller's Woodfield Acura is your premier retailer and service center for both new and Certified Pre-Owned Acura vehicles. Our experienced and dedicated sales experts, along with our outstanding certified service technicians, are all here to make your vehicle selection and service experience easy, economical, and enjoyable. Please utilize our various online resources while allowing our excellent network of personnel to assist you in selecting your ideal car, truck or SUV today. We look forward to the privilege of earning your business for years to come!
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1149 W Golf Rd

Hoffman Estates, IL

60169

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Showing 1,971 reviews

August 07, 2023

Extremely disappointing experience with the service department. I had been a loyal customer of theirs for a very long time, but will never return. More

by morepower4me
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Service Advisor
August 06, 2023

While at Muller for routine service I spoke with Mark Dettlo the Service Director about upgrade my RDX to a 2024 MDX. Mark related he drives a MDX and it was a great vehicle with a lot of new features. More

by Gail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Gianacakos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Dettlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

Lance was the best sales person I’ve ever worked with in my 20+ years of getting new cars. He was so knowledgeable about every part of the car and its capabilities. He took the time to answer all questions More

by kellilynkennedy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

From the moment we walked in the door, everyone at the dealership was helpful and friendly. More

by kellilynkennedy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

The best car buying/leasing I have ever experienced. I have owned upwards of 50 vehicles. Lance, Jason and Myles were awesome. More

by jmcurran80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Jett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason and Myles
August 04, 2023

Lance is great to work with, he has been very patient and understanding. He was very knowledgeable and easily approachable when I inquired about a vehicle. He pays attention to details and shows he cares abo More

by Aldo10
Recommend Dealer
Yes
Employees Worked With
Lance Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2023

I have been a Muller’s Woodfield Acura customer for around 25 years. During that time I have purchased many vehicles for my wife and I. They have always treated us well and been great people to do b More

by Arnie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Dettlo
August 02, 2023

This is the 5th time I bought something from this dealership and so far they have exceeded my expectations. More

by Yclaire
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Dailey
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2023

This is the second MDX I purchased through Lance at Muller Acura. The first was in 2017 and now in 2023. My husband walked in and Lance remembered him from 5 years previous. That was impressive. Buying More

by Sylthoman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2023

Such a great experience at Muller’s Woodfield Acura! In and out within an hour! More

by Stella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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