Muller's Woodfield Acura
Hoffman Estates, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Extremely disappointing experience with the service department. I had been a loyal customer of theirs for a very long time, but will never return. department. I had been a loyal customer of theirs for a very long time, but will never return. More
While at Muller for routine service I spoke with Mark Dettlo the Service Director about upgrade my RDX to a 2024 MDX. Mark related he drives a MDX and it was a great vehicle with a lot of new features. Dettlo the Service Director about upgrade my RDX to a 2024 MDX. Mark related he drives a MDX and it was a great vehicle with a lot of new features. Mark's knowledge of Acura vehicles encouraged me to move forward with purchasing a new MDX. I had the opportunity to work with Lance Dailey in Sales who was very knowledgeable and helpful with my purchase. Lance was patience as he explained all the new tech features and functions of the MDX. Lance was great, he reviewed the commonly used features with me and helped set up my personal features settings on vehicle, so I was set to go when I left the dealership. Myles Bauer the Finance Manger works hard to get the best interest rate for his customers. He makes you feel like family as he goes through the financial process. The financial process was quick and smooth. I would also like to say thank you to ALL employees in the Service Department who prepared my new vehicle for me at Muller Acura. More
Lance was the best sales person I’ve ever worked with in my 20+ years of getting new cars. He was so knowledgeable about every part of the car and its capabilities. He took the time to answer all questions my 20+ years of getting new cars. He was so knowledgeable about every part of the car and its capabilities. He took the time to answer all questions and we never felt pressured. He took the time to make sure the car was set up to my personal preferences before I left the dealership and kept in touch afterword to make sure all was going well. He was sincerely kind and my husband and I feel like not only did we get a great new car, but made a friend in the process! I highly recommend Lance to anyone looking for a new Acura! More
From the moment we walked in the door, everyone at the dealership was helpful and friendly. dealership was helpful and friendly. More
The best car buying/leasing I have ever experienced. I have owned upwards of 50 vehicles. Lance, Jason and Myles were awesome. I have owned upwards of 50 vehicles. Lance, Jason and Myles were awesome. More
Lance is great to work with, he has been very patient and understanding. He was very knowledgeable and easily approachable when I inquired about a vehicle. He pays attention to details and shows he cares abo understanding. He was very knowledgeable and easily approachable when I inquired about a vehicle. He pays attention to details and shows he cares about his customers. Would definitely recommend! More
I have been a Muller’s Woodfield Acura customer for around 25 years. During that time I have purchased many vehicles for my wife and I. They have always treated us well and been great people to do b around 25 years. During that time I have purchased many vehicles for my wife and I. They have always treated us well and been great people to do business with. Since the sales representatives that I previously worked with have retired, we had to find a new person to help us. That’s how I met Lance Dailey. During the purchase of my new MDX Type S Advanced, I met Lance, and he is an outstanding person to work with. He is knowledgeable and patient. He is very courteous and helpful in explaining all of the new features of our new vehicle. Probably most important, he negotiated a great deal for us. I highly recommend him to assist you with your purchase. Additionally, I have had all of my vehicles serviced at Muller’s Woodfield Acura. They have the best service department I have ever used. More
This is the 5th time I bought something from this dealership and so far they have exceeded my expectations. dealership and so far they have exceeded my expectations. More
This is the second MDX I purchased through Lance at Muller Acura. The first was in 2017 and now in 2023. My husband walked in and Lance remembered him from 5 years previous. That was impressive. Buying Muller Acura. The first was in 2017 and now in 2023. My husband walked in and Lance remembered him from 5 years previous. That was impressive. Buying a car through him is not pressuring at all. He checks in on you after the purchase to make sure you are happy and understand all of the cars' features. He and even set up an appointment to review everything with me again since I was a little overwhelmed with all the new technology. I would definitely recommend Lance and Muller Acura for your next car purchase. More
Such a great experience at Muller’s Woodfield Acura! In and out within an hour! In and out within an hour! More