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Muller's Woodfield Acura

Hoffman Estates, IL

4.9
1,914 Reviews
Muller's Woodfield Acura has been serving the Chicagoland area since 1986. Based in Hoffman Estates, IL through two locations (at 1149 W. Golf Rd for New Acura Sales, Service, and Parts, and at 1099 W. Higgins Rd for Certified Pre-Owned Acura Sales and Used Car Sales), Muller's Woodfield Acura is your premier retailer and service center for both new and Certified Pre-Owned Acura vehicles. Our experienced and dedicated sales experts, along with our outstanding certified service technicians, are all here to make your vehicle selection and service experience easy, economical, and enjoyable. Please utilize our various online resources while allowing our excellent network of personnel to assist you in selecting your ideal car, truck or SUV today. We look forward to the privilege of earning your business for years to come!
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1149 W Golf Rd

Hoffman Estates, IL

60169

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Showing 1,914 reviews

January 06, 2024

Lance was patient and helpful. He showed me many features on my test drive and was organized and attentive when I made the purchase. I have to thank him, Myles, and Justin for th More

by Deb D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
Jan 07, 2024 -

Muller's Woodfield Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Deb, and we look forward to working with you again. You will NOT be disappointed, Danielle Smith, Internet Director dsmith@woodfieldacura.com

January 03, 2024

Thank you Muller's and especially Lance Dailey for a wonderful car buying experience. There was no pressure or annoying phone calls previous to our purchase and Lance was extremely helpful and knowledg More

by Herbert4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Muller's Woodfield Acura responded

Herbert, Thank you so much for choosing Muller's Woodfield Acura! Please let us know if Lance or our team can be of any more assistance! You will NOT be disappointed, Danielle Smith, Internet Director dsmith@woodfieldacura.com

January 02, 2024

This is our second Acura purchase from Muller Acura and Lance. I’ve enjoyed driving my wife’s RDX the last few months and wanted to get e for myself. Lance helped line up a couple of 2023 editions and I More

by Tfrale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Muller's Woodfield Acura responded

Thank you so much for your excellent review! We are so glad that Lance had the opportunity to work with you and your wife, and we are thrilled that you found your experience with us to be positive. Congratulations on both your wife and your new RDX! Please don't hesitate to reach out if you need anything else. You will NOT be disappointed, Danielle Smith, Internet Director dsmith@woodfieldacura.com

December 30, 2023

Roger was very helpful and friendly and very knowledgeable. I would highly recommend working with him! More

by gabyh_22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Svab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2023 -

Muller's Woodfield Acura responded

It's great to hear that Roger was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Muller's Woodfield Acura! You will NOT be disappointed, Danielle Smith, Internet Director dsmith@woodfieldacura.com

December 30, 2023

Muller’s Woodfield Acura’s employees were all warm and welcoming all throughout the car buying experience. I am very thankful for their transparency and assistance with getting me into a new vehicle. More

by Connor Hazen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Kaskel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Svab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2023 -

Muller's Woodfield Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Connor, please let us know. You will NOT be disappointed, Danielle Smith, Internet Director dsmith@woodfieldacura.com

December 29, 2023

Roger was very helpful and was able to show the car in good detail and explained all the terms. More

by Dan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Svab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2023 -

Muller's Woodfield Acura responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Dan, please do not hesitate to let us know. We are always happy to help! You will NOT be disappointed, Danielle Smith, Internet Director dsmith@woodfieldacura.com

December 27, 2023

Lance is THE BEST salesman I have ever worked with. His patience, knowledge and care is unmatched. After a whole year of unsuccessful car shopping, I have come back to meet with Lance and revisit the c More

by PJ Jelen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Glicksman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Muller's Woodfield Acura responded

Thanks for your feedback on your recent visit to Muller's Woodfield Acura. It's great to hear that Lance was able to assist you and that you had such a positive experience. We hope you enjoy your new MDX! You will NOT be disappointed, Danielle Smith, Internet Director dsmith@woodfieldacura.com

December 26, 2023

Lance always delivers a 5 star experience! From his outstanding product knowledge to his excellent customer service - Lance is one of the main reasons I go Muller’s. More

by pwiecek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Muller's Woodfield Acura responded

Thank you for your business and this review. We're happy to hear Lance was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. You will NOT be disappointed, Danielle Smith, Internet Director dsmith@woodfieldacura.com

December 25, 2023

John was a pleasure to work with. He provided straight forward information and never once pushed for a sale. The process was simple and transparent. If you are in the market for a More

by Herkyrutz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mavraganis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Muller's Woodfield Acura responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Muller's Woodfield Acura are glad to have you as a customer. You will NOT be disappointed, Danielle Smith, Internet Director dsmith@woodfieldacura.com

December 23, 2023

Lance, Thank you very much for my “BEST” car buying experience ever! Really appreciate the full experience - tour, introductions, benefits, and explaining how service works, tips etc., walking me throu More

by EVP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Muller's Woodfield Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lance and Myles met your expectations. Thank you for choosing Muller's Woodfield Acura, we look forward to having you as one of our valued customers for many more years to come! You will NOT be disappointed, Danielle Smith, Internet Director dsmith@woodfieldacura.com

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