Muller's Woodfield Acura

I purchased a 2010 Acura TSX from this dealership on December 20th, 2013, after several visits and several unsuccessful attempts at negotiations with several different salespersons. I had nearly given u December 20th, 2013, after several visits and several unsuccessful attempts at negotiations with several different salespersons. I had nearly given up when I had the good luck of finding Steve Katsaros to assist me with the transaction. What had been a very frustrating and unpleasant experience before that turned into a smooth affair, with regular communication and updates, things promised being the things delivered, utmost attention to detail and most of all a great deal of friendly respect. As a result, this dealership made a sale and what had been a bad experience turned into a very joyous one. Myles Bauer’s patience, help and guidance through the financing and documentation process was also an excellent, positive experience, and I cannot thank him enough either... To boot, this was the lowest-priced certified Acura TSX of its year and mileage in Chicagoland! More

Mark Chupeyda took the time to listen to my wants and needs and was able to find me the perfect vehicle, an Acura TL. Mark has a wonderful personality, easy going, and no pressure to purchase. The entire needs and was able to find me the perfect vehicle, an Acura TL. Mark has a wonderful personality, easy going, and no pressure to purchase. The entire car buying experience was “enjoyable.” I was completely impressed with Mark’s attention to detail before, during, and after my purchase. The follow up and communication after the sale is outstanding. I am very impressed with Mark Chupeyda. He is an example of Automotive Professionalism. I can’t say enough positive about Mark and his level of commitment to customer service. More

Let me start out by saying I bought my first TL from Muller's 13 years ago and they have performed all the maintenance on it. Their service department is the bomb, very friendly and forthcoming. Unfort Muller's 13 years ago and they have performed all the maintenance on it. Their service department is the bomb, very friendly and forthcoming. Unfortunately, it was time to replace it and I went through the usual research via the Internet trying to determine what the right price on the 2014 model would be. I had email exchanges with a couple dealerships including Muller's and just found their replies to be more direct and less misleading. I came in and met Dan Blanchfield, the Internet Sales Manager and he was friendly, straightforward, and left out any of the xx that can make the act of purchasing a new car so painful. I feel I got the deal I expected, Muller's took into account my long history of leveraging their service department, and end-to-end, it was a pleasant experience. I would recommend Muller's without hesitation. More

Bought my fourth Acura here (second one from this dealership). Tommy was terrific. No hassle, no fuss. I was in and out with a new car quick and easy. I drive 40 miles out of my way to come here for dealership). Tommy was terrific. No hassle, no fuss. I was in and out with a new car quick and easy. I drive 40 miles out of my way to come here for maintenance. The staff is absolutely incredible here. Terrific service, terrific work, terrific follow up. Always up front. Never pushy. More

We are very pleased with the MDX we bought. The car was in excellent condition and the price very reasonable. Bob was very knowledgeable and helpful throughout the purchasing process. We would highly rec in excellent condition and the price very reasonable. Bob was very knowledgeable and helpful throughout the purchasing process. We would highly recommend this dealership! More

Dan was very professional and extremely friendly. Overall a great guy to deal with. He was not pushing us to buy options that we don't need. Overall a great guy to deal with. He was not pushing us to buy options that we don't need. More

Just bought 2014 RDX AWD on Saturday. If not for Mark Chupeyda, it would be just another visit to a dealer without purchase. However, Marks knowledge about SUVs, charisma, and willingness to get you a gr Chupeyda, it would be just another visit to a dealer without purchase. However, Marks knowledge about SUVs, charisma, and willingness to get you a great deal - landed me this a car that is perfect for me. Nice dealer, nice deal, great car! More

Great working with Dan. No hassles In the price procesd. Made our buy quick, convenient and simple. Would recommend Dan and woodfield Acura to anyone. Made our buy quick, convenient and simple. Would recommend Dan and woodfield Acura to anyone. More

I was very happy with the vehicle and price, although I think (as usual) that I could have gotten a little more off if I was less tired. Dan was very easy to work with and very friendly. He knew his invent think (as usual) that I could have gotten a little more off if I was less tired. Dan was very easy to work with and very friendly. He knew his inventory very well and was able to find the exact car we were looking for on the first try. More

I bought a Mitsubishi Eclipse which boasted 105 point inspection, halfway home to Grand Blanc, MI., the engine oil light comes on, I call Dan and he said bring it in and we can look at it but not right inspection, halfway home to Grand Blanc, MI., the engine oil light comes on, I call Dan and he said bring it in and we can look at it but not right away, we are backed up. I said I don't want to wait and he said if you take it to a Mitsubishi dealer in Michigan, we won't back their service, I took it to the dealer and they replaced an oil sensor. When I FINALLY got my title, I emailed Dan and told him that I got the title and it was a faulty oil sensor -- NO REPSONSE. Also when I went to get the title transferred in Michigan they said for some reason, they miscalculated the sales tax so I had to pay for that additional cost at the Secretary of State -- the bottom line is THERE WAS NO FOLLOW UP AFTER THE PURCHASE. More