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Muller's Woodfield Acura
Hoffman Estates, IL
2,244 Reviews
Muller's Woodfield Acura has been serving the Chicagoland area since 1986. Based in Hoffman Estates, IL through two locations (at 1149 W. Golf Rd for New Acura Sales, Service, and Parts, and at 1099 W. Higgins Rd for Certified Pre-Owned Acura Sales and Used Car Sales), Muller's Woodfield Acura is your premier retailer and service center for both new and Certified Pre-Owned Acura vehicles. Our experienced and dedicated sales experts, along with our outstanding certified service technicians, are all here to make your vehicle selection and service experience easy, economical, and enjoyable. Please utilize our various online resources while allowing our excellent network of personnel to assist you in selecting your ideal car, truck or SUV today. We look forward to the privilege of earning your business for years to come!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,244 reviews
September 25, 2017
Great experience at Muller’s Acura Our consultant, Roger Summers, was a pleasure to work with. He went the extra mile to ensure our needs were met and really delivered. His polite pro Our consultant, Roger Summers, was a pleasure to work with. He went the extra mile to ensure our needs were met and really delivered. His polite professionalism and vehicle knowledge were very refreshing compared to the other dealers we visited throughout the process. Roger is a very friendly and helpful salesman that listened to all of our questions and concerns. He did not try to pressure us at any point and I would highly recommend buying or leasing with him. Overall, we had a great experience leasing our RDX from Roger and the whole Muller’s team. More
by BryanP
Employees Worked With
Roger Summers
September 23, 2017
Great service, will deffinitely recommend to others It was a pressure to work with Sebastian. He's very knowledgeable and easy to work with. We are very happy with our purchase and will definitely be ba It was a pressure to work with Sebastian. He's very knowledgeable and easy to work with. We are very happy with our purchase and will definitely be back. We have recommended to others and will recommend in the future. More
by Marta K
Employees Worked With
Sebastian Wrobel
September 22, 2017
First time car buyer, set high bar for subsequent purchases Visited Muller's Woodfield Acura on a Saturday morning for what I thought would be the first of many dealers I would visit that day. As a first time c Visited Muller's Woodfield Acura on a Saturday morning for what I thought would be the first of many dealers I would visit that day. As a first time car buyer, I wasn't quite sure what exactly I wanted in a car. Greeted by Roger who was welcoming, patience, and talked me through Acrua's models and all that each package had to offer. With this information I easily narrowed in on what I wanted and once I took a test drive I knew Acura was the car for me. Needless to say, I didn't visit any other dealerships that day and drove away in my new Acura that evening. Price negotiations were far less stressful than I had anticipated. Roger was forthright and transparent about the negotiation process; even stayed well after hours to wrap up the deal. After my positive experience, I wouldn't hesitate to recommend Muller's and Roger to anyone looking to purchase a car for the first time, or otherwise. More
by sh
Employees Worked With
Roger Summers
September 21, 2017
The BEST car buying experience! I was a bit hesitant in buying a new vehicle. I've dealt with many dealerships and salesman in the past. As soon as I walked into Muller's Woodfield A I was a bit hesitant in buying a new vehicle. I've dealt with many dealerships and salesman in the past. As soon as I walked into Muller's Woodfield Acura I knew this would be the place. Not only was every staff member respectful they make you feel at home. When I met and sat down with Sebastian I became worry free, Not only was his service grade A. Sebastian went above and beyond to make sure to answer all my questions. I will recommend this dealership and Sebastian to anyone looking for a new or used vehicle. Muller's Acura has been by far the best experience I've had buying a vehicle! On a scale of 1-10 I would rate them 10/10 every time. Thank you, Sebastian Wrobel for making this experience beyond amazing. Look forward to purchasing my next vehicle from Muller's Acura!!! More
by Mike,Sturgeon
Employees Worked With
Sebastian Wrobel
September 15, 2017
Acurra RDX perchase experience Roger is experienced about the customer service, knowledgeable with the car that he is selling, and very patient to explain the car's features after s Roger is experienced about the customer service, knowledgeable with the car that he is selling, and very patient to explain the car's features after selling. I appreciate his hard work to get the deal done. More
by ustdeng
Employees Worked With
Roger Summers
August 28, 2017
Personalized Service.....OLD SCHOOL!! I am so happy to have found this Service Department. I made the mistake of buying my used 2013 ILX at another dealership but have done ALL my service I am so happy to have found this Service Department. I made the mistake of buying my used 2013 ILX at another dealership but have done ALL my service including the purchase of my warranty through Muller. Mike in the Service Department is spectacular!! EVERYONE there is, Mike is just who I started with so he is who I turn to for all my service needs. These guys are not that "Dealership Pricing/Rip off!" They communicate very honestly about any care that needs to be done without gouging me and taking advantage of me because I am a women. I have gotten price comparisons and done my homework on things I need done. They are within $20 of anyone else I have gone to and been quoted by. The difference is they stand behind EVERYTHING!! No doubt where to go for all future repairs. Thanks Mike for being one of the good guys!!! More
by Sonia
Employees Worked With
Mike Wajler
August 25, 2017
Great car buying experience! I bought a new RDX at Muller's. The salesperson I worked with was Barb Krajewski. I can't say enough about Barb and the whole Muller staff. Barb wa I bought a new RDX at Muller's. The salesperson I worked with was Barb Krajewski. I can't say enough about Barb and the whole Muller staff. Barb was helpful, knowledgeable and very down to earth. There was no pressure at all. I left there feeling that I had gotten a great deal on my RDX. Patrick in the finance department was also very knowledgeable and helpful. I felt that he had my best interests in mind. This is the second time I have bought an SUV from Muller and I highly recommend the dealership for their honesty, service, friendliness, great deals and service. Thank you, Chris Eugenis, for making this experience a wonderful one! I love my RDX! Nancy Hayes More
by NancyH
Employees Worked With
Chris Eugenis, Patrick Douglas, Barb Krajewski
August 08, 2017
Most enjoyable car buying experience eVer! There was NO pressure here I had an amazing experience and would lease or buy from this dealership again Amazing DEAL Happy so far x There was NO pressure here I had an amazing experience and would lease or buy from this dealership again Amazing DEAL Happy so far x More
by Gumball3000
Employees Worked With
Sebastian Wrobel
August 01, 2017
Best Experience Ever !!! My husband and I were searching for our next car we made a stop at Muller's Woodfield Acura Mr Rene Peyton approached us as we were outside looking at My husband and I were searching for our next car we made a stop at Muller's Woodfield Acura Mr Rene Peyton approached us as we were outside looking at the MDX he was super polite and very professional he made our experience super easy and fast we definitely recommend this dealership More
by Michelle5
Employees Worked With
Rene Peyton
August 01, 2017
Acura RDX Had a great buying experience at this dealership. Worked with Bill Buehring. He is a very competent and attentive sales consultant. Before, during and Had a great buying experience at this dealership. Worked with Bill Buehring. He is a very competent and attentive sales consultant. Before, during and after the sale .... More
by Acura Fan
