Muller's Woodfield Acura
Hoffman Estates, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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These guys are awesome! This is my third car buying experience and hands down the smoothest. I am female, and had some reservations about purchasing from a dealer without "backup" but Tommy my sales c experience and hands down the smoothest. I am female, and had some reservations about purchasing from a dealer without "backup" but Tommy my sales consultant made the process painless. He was knowledgeable, and was able to answer all my questions with clear concise explainations. There was no pressure to purchase over my price range or include add-ons, and he even stayed late to shake my hand and deliver my car once the paperwork was completed. The icing on the cake...they beat my pre-approved financing by 3%!! I am recommending them to all my friends and family. If you are looking for a dealership who still understands the meaning of customer service choose Muller's Woodfield Acura, you will not be disappointed!!! More
I always have a great experience when at Muller's. John was busy with another customer, had Seth take care me (who has been with Mullers for about 3 or 4 months). Seth was so knowledgeable it didn't John was busy with another customer, had Seth take care me (who has been with Mullers for about 3 or 4 months). Seth was so knowledgeable it didn't seem he had been working there for such a short period of time. Chris Eugenus was fantastic as well, couldn't ask for a better GM. Mullers is a fantastic dealership and would not buy a car from anyone else. More
We knew what car we wanted, so it was just a matter of finding the right color and trim. We met Mark, our salesman, from the begging we new we liked him. He was easy to talk to, and answered every questio finding the right color and trim. We met Mark, our salesman, from the begging we new we liked him. He was easy to talk to, and answered every question I had. He showed us many vehicles until we found the one we ending up buying. He wasn't pushy at all and just made the arduous task of buying a used car much easier. He never lost patience with us, even though it took us awhile to decide. More
It was an absolute pleasure to work with Sebastian - he was very professional, courteous, great sense of humor, and friendly throughout the entire car buying process. I had 15+ days between when i ordered was very professional, courteous, great sense of humor, and friendly throughout the entire car buying process. I had 15+ days between when i ordered the car and it was delivered, Sebastian did an excellent job keeping me updated on the delivery, always responded to my calls/emails and had the car ready with all the accessories when we reached the dealership. He was very candid about the options/accessories I should get based on his understanding of our needs. In addition to focusing on selling me this new car, he made sincere efforts to build a long term relationship with me. I'd absolutely work with him again and highly recommend him to any car buyers who seek a pleasant and professional experience! More
Sebastian Wrobel, our salesman, knew the Acura product line well and was able to answer all of our questions. He was not high pressure and was able to obtain the trade-in value on our car that we needed line well and was able to answer all of our questions. He was not high pressure and was able to obtain the trade-in value on our car that we needed and the price on our new Acura RDX that fit our budget. Because of Sebastian's years of experience in auto sales, his friendly approach and sense of humor, he made our car buying experience enjoyable and the best we've ever had. Kudos to Sebastian and Muller's Woodfield Acura. John & Carol More
The team effort of this duo is superb. The internet inquiry w/ Sebastian was a very nice & friendly experience. When we visited the dealer, Bob Ingo was there to help us w/ all our inquiries, took us f inquiry w/ Sebastian was a very nice & friendly experience. When we visited the dealer, Bob Ingo was there to help us w/ all our inquiries, took us for a test drive twice, first we drove a FWD then an AWD to let us felt how each vehicle performed, he did an extra mile to satisfy our time at the dealer. No pressure felt in our part to close the deal, I would absolutely recommend this "duo" to my friends & family . More
Right from the start, Mark Chupeyda made me feel important and valued as a customer. The entire experience was second to none. I would highly recommend Muller's Woodfield Acura and would certainly a important and valued as a customer. The entire experience was second to none. I would highly recommend Muller's Woodfield Acura and would certainly ask to see Mark. More
I just wanted to work with a dealer that would skip all of the hassle and make my buying experience as pleasant as possible. I can tell you that I called several other Acura dealers and was given the run of the hassle and make my buying experience as pleasant as possible. I can tell you that I called several other Acura dealers and was given the run around. I made one call to Sebastian and he gave me straight answers to my questions. He delivered exactly what was promised and that is where I bought my new MDX. I would recommend you call him and work with Muller Woodfield Acura. More
Seth was very professional and personable. He had thorough knowledge of the Acura carline, including specs and option details. He was forthcoming and honest in negotiating price. It was a win/win f thorough knowledge of the Acura carline, including specs and option details. He was forthcoming and honest in negotiating price. It was a win/win for both parties. More
Take your hard earned money somewhere else. Sales Take your hard earned money somewhere else. Sales people in this dealership were really nice to me only because they know I was really interested i Take your hard earned money somewhere else. Sales people in this dealership were really nice to me only because they know I was really interested in buying the SUV. I test drived the 2010 MDX and the salesguy (Grant) gave me all the features and told me that it is a certified pre-owned vehicle and with a 127 point safety inspection. He even showed my the paperworks. Negotiation took a long time only to get around $100 off the display price. I bought the car because I really need it asap. The next day, after starting the SUV, I can hear a loud squeaking noise coming from the engine. Apparently when starting the engine on a cold weather, this happens. Really? 127 point safety inspection and this is what I get. And by the way, as soon as you signed the paperwork they are so much in a hurry to get rid of you. I will never... ever go back to this dealership again. More