Muller's Woodfield Acura
Hoffman Estates, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Great experience Bought car online. Went smooth. Paperwork all in order car was exactly like online ad portrayed. Sebastian did a great job was persistent without bein Bought car online. Went smooth. Paperwork all in order car was exactly like online ad portrayed. Sebastian did a great job was persistent without being bothersome. Overall great experience buying the car sight unseen and coming from MD to Il to pick it up. More
Fabulous Customer Service! Isaac handled the transaction with great personal & professional care. It was definitely worth buying from out of State. I will buy again from Muller' Isaac handled the transaction with great personal & professional care. It was definitely worth buying from out of State. I will buy again from Muller's Woodfield Acura. Thank you! More
In & out in 45 min. Best experience to date. Emailed late at night interested in a tlx. Got a call text and email from Sebastian with a ultra low number, maybe a gimmick. It wasn't. I was at work Emailed late at night interested in a tlx. Got a call text and email from Sebastian with a ultra low number, maybe a gimmick. It wasn't. I was at work, and replied with a lease offer. They replied and accepted. Got me approved with a 618 credit score and treated me like I was a very customer. Truly no games or gimmicks. Sebastian was great, his energy was through the roof and he looks out for the customer. I'm loving my white tlx. More
Great Experience! Highly welcoming and inviting staff. Transparent and helpful sales process. Bill B. was a pleasure to get to know, as well as the rest of the staff. I Highly welcoming and inviting staff. Transparent and helpful sales process. Bill B. was a pleasure to get to know, as well as the rest of the staff. I can't say enough how much I appreciated the upfront and honest experience. Highly recommended. More
Easy experience Sebastian was very easy to work with. He was patient and very straightforward about what he could do or not do. A very easy car buying experience wher Sebastian was very easy to work with. He was patient and very straightforward about what he could do or not do. A very easy car buying experience where there was honest communication with no hiding anything! More
Buying an RDX We were looking for an RDX with a specific package and color at dealerships close to our home and had started working with one. Then came the bait and We were looking for an RDX with a specific package and color at dealerships close to our home and had started working with one. Then came the bait and switch: they had what we wanted, then they didn't, it was being shipped, then it had damage but they could sell us something else or we would have to wait 2 months for what we wanted. As a last hope I called Muller, even though they were far from our house, and was told they had exactly what we were looking for in stock and they would match the other dealer's price. We filled out some paper work online and when we went in the car and all paperwork was ready for us. Muller was able to turn what had become a car buying nightmare into a very clear, friendly and open experience. They were great every step of the way, even beating the other dealer's financing costs. I would recommend them to anyone and will go there again, even considering the distance. More
Great Experience Twice Now! This is the 2nd time I've had the pleasure of dealing with Muller's Woodfield Acura. First time was in 2009 when another dealer up the street wouldn't This is the 2nd time I've had the pleasure of dealing with Muller's Woodfield Acura. First time was in 2009 when another dealer up the street wouldn't even give us the time of day, LITERALLY hardly said a word to me and my mother. As we we're driving home we pulled into Muller's and she drove out with a brand new RDX that afternoon. About a month ago I was in the market for a new TLX, contacted Muller's spoke with Dane told him what I was looking for, and the process began, although I was a little more particular on the vehicle and options than my mother was, after a few weeks of phone/e-mail conversations Dane and I made a deal on my new TLX, I've had the car about a week and love it! These folks are all fantastic including the parts and service department. Shout out to the entire team that helped put this deal together Dane (Sales) George (Sales) Issac (Sales) and Brian (F&I). You have indeed gained a long time customer (even with a 45 min drive to get there). A++++ for all of you and thanks again! More
Excellent Dealership I went into this dealership at the recommendation of my friends and was pleasantly surprised to be greeted by a smiling salesperson, Seth. He made sur I went into this dealership at the recommendation of my friends and was pleasantly surprised to be greeted by a smiling salesperson, Seth. He made sure to go over everything with the new ILX we bought, and made the purchase painless. Patrick in finance was very professional, made our transaction go smoothly, and informed us about all of our options. He helped us get the best rate and long term coverage for any breakdowns. We will only come here for service and will recommend all of our friends to visit the Muller auto dealerships for their vehicle needs! More
Mike Muller Hypocrite Mike Muller just as rude & ignorant as his sales people .What a hypocrite with his commercial about family values. Explained how rude his employees ar Mike Muller just as rude & ignorant as his sales people .What a hypocrite with his commercial about family values. Explained how rude his employees are and deceitful when trying to make a purchase yet Mr Family values doesn't care about that. It's all about the dollar and his BS commercials where he portrays himself as family oriented and family values. Don't buy anything from this hypocrite. More
Excellent German was excellent to deal with. When the situation arose that we needed the RDX sooner than later he became very helpful in this situation. His r German was excellent to deal with. When the situation arose that we needed the RDX sooner than later he became very helpful in this situation. His recent call to check on how thing are going with the RDX is appreciated. This is the second automobile I have purchased fro Woodfield Acura. I would like to thank Chris Eugenis for his help in speeding up the delivery of the RDX. His personal call to my wife about her concerns is appreciated. I would recommend this dealership to anyone. They are extremely professional, honest, and make purchasing an automobile a joyful experience. Jim Van Bosch P.S. There Service Department is excellent and the Service Manager is a joy to work with. Jim Van Bosch More