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Muller's Woodfield Acura
Hoffman Estates, IL
1,914 Reviews
Muller's Woodfield Acura has been serving the Chicagoland area since 1986. Based in Hoffman Estates, IL through two locations (at 1149 W. Golf Rd for New Acura Sales, Service, and Parts, and at 1099 W. Higgins Rd for Certified Pre-Owned Acura Sales and Used Car Sales), Muller's Woodfield Acura is your premier retailer and service center for both new and Certified Pre-Owned Acura vehicles. Our experienced and dedicated sales experts, along with our outstanding certified service technicians, are all here to make your vehicle selection and service experience easy, economical, and enjoyable. Please utilize our various online resources while allowing our excellent network of personnel to assist you in selecting your ideal car, truck or SUV today. We look forward to the privilege of earning your business for years to come!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,914 reviews
October 15, 2015
Excellent Customer Service I was looking for a car and found one on this website and as soon as I emailed them about the car I got a response in less than two minutes. Sebastian I was looking for a car and found one on this website and as soon as I emailed them about the car I got a response in less than two minutes. Sebastian answered all of my questions promptly and professionally. He was very polite and helpful. I traveled a long way to purchase the car and he made sure he set aside time for me to answer any further questions and make sure everything was taken care of properly. I was very satisfied with the whole experience and would recommend Sebastian and Mullers to anyone I knew who was looking for a new car. More
by bryanna
Employees Worked With
Sebastian Wrobel
October 06, 2015
3rd TL...and 2nd from Muller's I just purchased a new TLX, and was assisted by Bill Buehring in Internet Sales. It was a seamless transaction and most was completed over the phone I just purchased a new TLX, and was assisted by Bill Buehring in Internet Sales. It was a seamless transaction and most was completed over the phone and/or email. Additionally, Bill was very personable, and provided great customer service. I would highly recommend Bill and Muller's if your looking for a new or used car. More
by Bsaun22
Employees Worked With
Bill Buehring
September 30, 2015
Dane Lyons Danae was terrific to work with - knowledgeable, responsive and efficient. Nice person and made experience enjoyable. Other folks at dealership frie Danae was terrific to work with - knowledgeable, responsive and efficient. Nice person and made experience enjoyable. Other folks at dealership friendly and follow-up has been solid. I would recomend. More
by Bob
Employees Worked With
Dne LLyons
September 26, 2015
2nd Acura From Mullers This is my 2nd Acura from Mullers, this time I worked with George Sarkisian. He is a great guy, very personable. I got a very good price on a 2015 TLX This is my 2nd Acura from Mullers, this time I worked with George Sarkisian. He is a great guy, very personable. I got a very good price on a 2015 TLX, a fair price on my trade in and I was in and out in about 4 hours. I love my TLX and am very pleased with the relationship and transaction with George and Mullers. Kim in service is great, excellent follow-up and service. More
by JackDaniels
September 22, 2015
World Class Experience - Raving Fan Here! Searched for a couple of months for a certified pre-owned MDX. Knew exactly what vehicle I wanted but was extremely frustrated by the customer servic Searched for a couple of months for a certified pre-owned MDX. Knew exactly what vehicle I wanted but was extremely frustrated by the customer service, or lack thereof, that I received from every car salesperson I dealt with. That all changed when I met Dane Lyons, Internet Sales Manager, at Muller. He truly listened to me, took time to understand my needs, addressed them all, explained everything thoroughly and made my entire car buying experience more pleasant than I could have ever hoped for. Once we finished negotiating my purchase I was sincerely thanked by Isaac Herzberg, Internet Sales Director. Isaac also assisted with delivering my MDX later that evening and just like Dane was extremely patient, knowledgeable and caring. Dane and Isaac are the Dynamic Duo of Acura car buying and you owe it to yourself to contact them if you are in the market for an Acura. I will definitely recommend them to my family and friends - as a matter of fact within days of my purchase I already did! More
by Raving Fan
Employees Worked With
Isaac Herzberg
September 21, 2015
Positive Experience Purchasing Our RDX We were impressed when we first visited Muller Acura during our shopping process. Seth was very personable and knowledgeable and he was not a high pre We were impressed when we first visited Muller Acura during our shopping process. Seth was very personable and knowledgeable and he was not a high pressure salesman like other salesmen we encountered. Once we decided the Acura RDX was the vehicle for us we knew the only dealership and salesman we wanted to work with was Muller's Acura. More
by Oslopc
Employees Worked With
Seth Gibrick
September 19, 2015
MDX and Sebastian Great experience! Just bought an MDX! Sebastian was wonderful to work with. Very friendly, extremely patient with me. I kept coming back for test d Great experience! Just bought an MDX! Sebastian was wonderful to work with. Very friendly, extremely patient with me. I kept coming back for test drives. There was no haggling, quick and simple. Whenever I called or texted him, he answered almost immediately. Always there to help. Would definetly recommend to others. More
by Turtle9
Employees Worked With
Sebastian Wrobel
September 16, 2015
Acura and Sebastian Wonderful experience! Quick and painless! Sebastian is the best and I truely appreciated his honesty! I never felt like he was "selling" me, he just g Wonderful experience! Quick and painless! Sebastian is the best and I truely appreciated his honesty! I never felt like he was "selling" me, he just gave the facts. My last 3 cars have been Acuras and I love them! Thanks Sebastian! More
by Skork3
September 08, 2015
Best car buying experience I have ever had! No high pressure sales, very helpful, professional and made a process that is usually stressful actually a lot of fun! Dan walked us through the enti No high pressure sales, very helpful, professional and made a process that is usually stressful actually a lot of fun! Dan walked us through the entire car and make sure we were comfortable before we drove away. Isaac was great at getting the ball rolling. Patrick was by far the most honest and easy to work with finance manager we have ever worked with. Very pleased with the entire process! More
by Sue311
Employees Worked With
Isaac Herzberg, Patrick Douglas
August 31, 2015
Amazing Service The Sales staff at Muller Woodfield Acura were phenomenal. They listened to my requirements for the type of a car I was interested in purchasing as we The Sales staff at Muller Woodfield Acura were phenomenal. They listened to my requirements for the type of a car I was interested in purchasing as well as answering any questions I had. Bill B, Dane L & Isaac you are awesome and I LOVE my NEW car. More
by Leslie62
Employees Worked With
Isaac Herzberg, Bill Buehring, Seth Gibrick
